Royal Hideaway Playacar Resort Playa del Carmen Mexico. Best Hotel Deals & Reviews

Date of Stay: July, 2006

Best 5 star all inclusive for the money. My husband & I stayed here for a week, for our honeymoon. It was great. We were treated like royalty. The food was so good at the different restaurants in the hotel, & the spa was great too. The staff was very helpful in helping us book activities outside of the hotel. We couldn't have had better access to the beach. Loved it! Would definitely go back!! I felt very safe in leaving the hotel, since we were in Playacar (playacar pretty much consists several really nice hotels/resorts). We took a taxi to Playa del Carmen to shop. Very fun!!

	Date of Stay: June, 2009
Great hotel and service was first class. Grounds were very well kept. Only negative is the noisy resort next door, however you do not hear it in the rooms or around most of the hotel. Will definately go back.

Date of Stay: January, 2009

I honestly have never written a review before. I typically stay at more exclusive hotels (so I limit how much I travel because I am not rich, but prefer to limit it rather than stay at lousy hotels). This hotel was truly fantastic. The service is outstanding. The food is very good for an all-inclusive. No - it is not like eating in New York or LA every night, but neither are the prices. But it is very good. The hotel was very, very clean and the grounds well maintained. It is quiet, so a romantic, totally laid back getaway should be what you are looking for. There seemed to be some honeymooners, some retirees, a helping of 40 something gay couples, etc. But there were no single girls or guys if you are looking for a singles experience. The sand bags on the beach are unfortunate, but I didn't feel like they took away from the vacation at all. I suspect that if you have kids that want to body surf that would be tough, but for adults looking for a dunk in the Carribean, no problem at all. I was very, very pleased with this hotel and the staff. It is relatively pricey compared with nearby resorts, but there is no comparison.

Date of Stay: January, 2008

My wife and I celebrated our 25th Anniversary at the Royal Hidaway and had a wonderful time. The service was outstanding, the food was excellent, the room was very nice and the resort deserved the 5 DIamond rating. From the time we arrived until the time we left the service staff went out of their way to take care of our every need. The pools were very nice, only negative takeaway were the sandbags at the beach. The sandbags limited the access to the Carribean which was disappointing and an eye sore. The rest of the resort was fantastic.We will return.

	Date of Stay: June, 2009
for the price and reviews I thought it was going to be 10 times better. The gym wasn{t big enough. The spa prices were very high. Dinner was spectacular, but breakfast and lunch wasn´t very good.

	Date of Stay: September, 2008
Anyone who gives the Royal Hideaway less than 5 stars in an idiot. This place was everything you could ask for and way more. Great food, great pools/beach, teriffic staff and the best customer service we've ever experienced. We went for our honeymoon and have been trying to plan a trip back ever since. This place is the best!

	Date of Stay: October, 2007
Our stay was like being in paradise.From the rooms,staff,pools,food.................everything was first class.We are looking forward to our next visit.

	Date of Stay: June, 2009
Probably one of the best I've had. A little unaccomadating considering the large group we had, but can also understand that they probably didn't make any money off our group-we ate and drank them out of everything! :) Great experience for the first time out of country!

	Date of Stay: September, 2007
Occidental Royal Hideaway in Playa del Caremen was a beautiful resort. The staff was very friendly and attentive. Room service was 24 hours and fast. It was very easy to get a good spot at the pool. I would highly recommend this resort to any couple.

Date of Stay: May, 2009

The resort is beautiful and the room was amazing-especially the bathrooms. Each villa has its own concierge which was really nice. No pool bar but waiters served you at your beach/pool chair. Not all of the restaurants were open that were supposed to serve breakfast and lunch each day so we ended up eating all of our breakfasts at one restaurant and all lunches at another restaurant so there was no variety there. They should post a schedule of when each restaurant is open so people can plan better. The main pool was AMAZING, many hot tubs and four poster beds facing the ocean were incredible for resting out of the sun. I would recommend this place!

Date of Stay: December, 2006

This resort is a must-see. I can definitely see how it was rated one of the ""Leading Hotels of the World."" The service was incredible and the food was excellent - great variety and high quality. The restaurants were all excellent. The staff was so friendly and helpful. It is a very beautiful, peaceful, and extremely clean and well-maintained hotel. The grounds are beautiful with waterfalls and bridges. The rooms are absolutely beautiful and very clean with comfortable beds. We went there for our honeymoon and it was perfect. I can't wait to go back!

Date of Stay: April, 2009

We're seasoned travelers(staying at both all-inclusive resorts and otherwise), and can say with no hesitation, that the service and amenities at Royal Hideawawy were first class all the way! From start to end - six days, five nights - every staffer knew our names, our likes, etc. We were treated as the name implies, like royalty. The only disappointment was in the beef (lame complaint, I know). All the restaurants were superb - from the sushi and fish to the salads and desserts. But we tried the filet mignon at three different restaurants on site, and each time it was a huge disappointment. However, we are a bit spoiled in being from the Sooner State, where Prime steak is a specialty. I would highly recommend Royal Hideaway Playacar to anyone looking for a beautiful, serene setting with spa treatments that are not only appropriately priced, but worth every penny. Our concierge, [...], was always available to make arrangements for our every need. [...], a server at the main pool, was so attentive and sure to check on us regularly - whether we were lying poolside or on the beach. We highly recommend a stay at Royal Hideaway. One bit of advice, however: Buy your sunscreen across the street in the village drug store versus the gift shop at the resort. Two spray bottles of sunblock cost $47 US in the gift shop; across the street: $7 US per bottle.

	Date of Stay: November, 2006
RH Hotel is very nice, but they do not know how to respond to emergencies. My wife fell from a slippery staircase that was missing part of a step. The hotel did nothing but change our room to the first story. They did not even offer to pay for their doctor. When things really matter, RH Hotel does not come through.

Date of Stay: November, 2008

The Royal Hideaway was exactly what we were looking for in an all inclusive resort and MORE! The courtsey and genuine consideration of everyone on staff was remarkable. Their attention to detail in an unintrusive manner, always with a smile and a greeting, contributed to the pleasant, relaxing vacation we wanted. The spa treatments were very good, their concierge service was impeccable and the outside activities offered were varied and offered with knowledge and background.

Date of Stay: November, 2008

As soon as you walk into the hotel you know it is first class. There is no desk where you check in. You are greeted by the person checking you in, asking if you'd like a glass of champange. She asks you to take a seat on the sofa in the beautiful lobby while she takes your papers and begins your check-in process. Then someone comes and offers you a cool wet face cloth. After getting the keys to your room, you go to your individual 2 level complex of about 12 rooms with your personal conscierge. He is the person you to to with all your needs, questions etc. THIS IS PROBABLY THE BIGGEST COMPLAINT WE HAD. WE WERE ONLY ABLE TO GET 9PM RESERVATIONS FOR EVERY NIGHT WE WERE THERE. THERE REALLY IS NO EXCUSE FOR THAT. THEY SHOULD BE ABLE TO SET UP THEIR RESERVATION SCHEDULE SO THAT PEOPLE COULD EAT AT DIFFERENT TIMES. After two days we got a different conscierge who tried very hard and got us an earlier reservation on our last night there. The service was very good and we tipped at all meals, less at the buffet breakfast and most at dinner. Our room was nice and I especially liked that when they came in for turn down service they cleaned the bathroom and replenished the towels. Unfortunately, because of the hurricane 3 years ago, they lost most of their beach and they have huge sand bags sitting in the ocean pretty much preventing you from going in to swim unless you climb over them. I usually like to just go in to get wet, so it wasn't a huge problem for me, but for others it might be. The best part was that their were no children running around and we were able to just sit and relax and really get away from it all. The Royale Hideaway is quite expensive, but you are paying for a first class hotel, premium drinks, service and an adults only atmosphere.

	Date of Stay: November, 2006
This resort will exceed your expectations. From the rooms, to the pool, to the beach access, to the food, to the service- we were extremely pleased. We were blown away. This resort is an all-inclusive (which I normally equate to gross buffet style food), but the food here is like you are dining in a 5 star restaurant in any big city in the US. We want to go back soon...!

Date of Stay: October, 2008

The Royal Hideaway is a top notch hotel and spa. The friendly people,attention to detail and fantastic location make this a wonderful place to stay. The room decor is excellent! From the nice oversized beds and headboards to the wooden shutters on the windows. The grounds are very clean and you cant walk by anyone of the staff without them saying hi, everyone makes you feels very welcome. The bars and resturants all provide a great atmosphere to mingle with the other guests check out the piano bar. All in all though what makes this hotel such a great place to visit is the people that run it!! Our favorite person is Manuel the Bell hop! He can answer any question you have! In closing if you are considering going to an all inclusive resort in mexico I would say that this place cant be beat!

	Date of Stay: September, 2008
The Royal Hideaway Playacar is one of the best places to stay.The food is excellent,but I think what stands out the most is the personal attention you get from their staff.They are friendly curtious and have a can do attitude.It is beautiful and I just love the place did I mention the food is to die for.Enjoy

	Date of Stay: October, 2006
"From the moment we arrived, the service was excellent! Our every need was met with excellent service and a smile."

Date of Stay: August, 2008

My wife and I recently spent a week at the Royal Hideaway and were delighted with the facilities, particularly the beautiful grounds, the excellent choice of dining options, and the relaxed, secluded ambience of the entire resort. Our only minor disappointment was with the timing of the maid service. Despite placing the please make up room sign on our door each morning at 8:00a.m, and even asking the concierge for earlier maid service, we were never able to get our room made up before 2:00 or 3:00p.m. This probaly wouldn't bother most people, but I enjoy a short nap after lunch and was never able to get one without interuption. Unfortunately, my wife had to leave a couple of days early due to a minor family emergency. I decided to stay behind for the remainder of the week since we had already paid for it. It was only then that I realized this is probably not a good choice for singles; at dinner where we previously received excellent service, I was largely ignored as a single dinner. My water glass was never refilled as it always had been previously, food got cold waiting on the wine I requested to accompany it, and my table was actually cleared when I made a very brief visit to the men's room between courses. When I complained, the waitress rather indignantly brought another table setting and water glass (but no lime as before, and no bread or wine that I had waited so long to get). Consequently, I could not recommend this resort to a single traveler and feel these service lapses were very disappointing in an otherwise very nice resort.

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See 35 Photos	User Rating 4.5 out of 5 See 32 reviews Royal Hideaway Playacar Resort Playa del Carmen [] Lote Hotelero No. 6 Desarollo Playacar, Playa Del Carmen Playa del Carmen, Mexico
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Royal Hideaway Playacar Resort Playa del Carmen

Rating out of 5