The Grand at Moon Palace Cancun

The Grand at Moon Palace Cancun

Resort
5 stars 

Carretera Cancun-Chetumal Km. 36.5, Cancún, Quintana Roo, Mexico

GoodBased on 142 reviews
7.9

$746

Cheapest rate

per night

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About The Grand at Moon Palace Cancun

Discover essential information, amenities, and features of The Grand at Moon Palace Cancun, providing insights into what to expect during your stay. Information on this property was last updated on March 19, 2024.
Offering a private beach and an outdoor swimming pool, this 5-star resort is located in Cancun. It also offers a Jacuzzi, a sauna and a bowling alley.

The Grand at Moon Palace All Inclusive o...

Good to Know

To Downtown11.6 mi
Rating7.9
Nearest airportCancun
Distance to airport4.5 mi

Policies

Check-in time3:00 PM
Check-out time12:00 PM
InternetMobile hotspot device
PolicyPets not allowed
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 998 881 6000

Amenities at The Grand at Moon Palace Cancun

Top features

Parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

General

  • Wine glasses
  • ATM on-site
  • Family rooms
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Garden view
  • Heated pool
  • Room service
  • Smoke alarms
  • Hypoallergenic pillow
  • Hot tub
  • Child pool
  • Outdoor pool
  • Key card access
  • Kids meals
  • No smoking
  • Restaurant
  • Bar/Lounge
  • Express check-out
  • Hairdryer
  • Lockers
  • Cable or satellite TV
  • Air-conditioned
  • Pants press
  • Food can be delivered to guest accommodation
  • Complimentary breakfast
  • Free parking
  • Pool view
  • Pool with a view
  • Private beach
  • Bathrobe
  • Private bathroom
  • Garden
  • Private check-in/check-out
  • Kitchen
  • 24hr front desk
  • Designated smoking area
  • Kitchenette
  • Night club
  • Storage available
  • Private parking
  • Private pool
  • Spa and wellness center
  • Terrace/Patio
  • Increased accessibility
  • Rooftop pool
  • Beach towels
  • Linens
  • Towels
  • Safety deposit box
  • Seating area
  • Elevator
  • Minibar
  • Shampoo
  • Pool bar
  • Shared lounge/TV area
  • Shower
  • Iron and ironing board
  • Shower cap
  • Slippers
  • Snack bar
  • Socket near the bed
  • Sofa
  • Alarm clock
  • Balcony
  • Bathtub
  • Soundproofing
  • Body soap
  • Bottle of water
  • Swimming pool toys
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Tile/marble floor
  • Chapel/shrine
  • Toilet
  • Toilet paper
  • Sauna
  • Toothbrush
  • Trash cans
  • Coffee machine
  • TV
  • Conditioner
  • Valet parking
  • Desk
  • Dining area
  • Dining table
  • Wardrobe or closet
  • Water slide

Activities

  • Eco tourism
  • Bicycle rental
  • Fishing
  • Board games/puzzles
  • Game room
  • Golf
  • Cycling
  • Scuba diving
  • Diving
  • Snorkeling
  • Evening entertainment
  • Fitness center
  • Horse riding
  • Tennis
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Mini-golf
  • Bowling
  • Table tennis
  • Playground
  • Water park
  • Pool table
  • Water sport facilities (on site)
  • Basketball court
  • Massage

Services

  • Babysitting or child care
  • Business center
  • Car rental
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Entertainment staff
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Special diet menus (on request)
  • Tour desk
  • Beauty salon
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)
  • Conference rooms

Reviews for The Grand at Moon Palace Cancun

Read firsthand reviews and testimonials from guests who have stayed at The Grand at Moon Palace Cancun, providing insights into their experiences. Travelers have left 143 reviews of The Grand at Moon Palace Cancun to date. Review data was last updated on March 19, 2024.
8.0
Very goodBased on 143 verified guest reviews
10.0Solo
8.1Families
3.0Friends
7.6Couples

Pros +
  • The staff was friendly and Provide incredible service I'm definitely coming back (in 4 reviews)
Cons -
  • Man made beach. (in 2 reviews)
  • They had shuttle buses to get you to your room. (in 1 review)
  • Bars ran out of certain alcohols. (in 1 review)

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

Photos of The Grand at Moon Palace Cancun

View a collection of 39 photos showcasing the rooms, amenities, and facilities of The Grand at Moon Palace Cancun to help you visualize your stay. Photos for this property were last updated on March 19, 2024.

Hotels similar to The Grand at Moon Palace Cancun

Discover other properties in Cancún that offer a similar experience and ambiance to The Grand at Moon Palace Cancun. In total, there are 4,183 hotels serving travelers in Cancún. Price data was last updated on March 19, 2024.

Where is The Grand at Moon Palace Cancun?

Find the exact location and address of The Grand at Moon Palace Cancun in Cancún, making it easy to plan your travel logistics. Landmark and ‘Getting Around’ data was last updated on March 19, 2024.

Most Popular Landmarks

Wet'n Wild Cancún2.6 mi
El Rey Ruins5.8 mi
Playa Delfines5.9 mi
Museo Maya de Cancun6.6 mi
Kukulcan Plaza8.9 mi
Playa Marlin9.0 mi

Getting Around

Cancún Plaza Flamingos10.0 mi
Cancún Plaza La Isla Cancun10.7 mi
Cancún Plaza Terra Viva10.7 mi
Cancún Plaza Nautilus11.2 mi
Cancún Ultramar Playa Caracol Pier (Hotels Area)11.5 mi
Cancún Tortugas Beach11.6 mi

FAQs when booking at The Grand at Moon Palace Cancun

Find answers to commonly asked questions regarding reservations, amenities, policies, and more when booking a stay at The Grand at Moon Palace Cancun. FAQs were last updated on March 19, 2024.
  • Is pricing at The Grand at Moon Palace Cancun comparable to 5 star hotels in Cancún?

    The Grand at Moon Palace Cancun is generally less than the average price of 5 stars hotels in Cancún. On average, you can expect to pay $627 per night in Cancún. The Grand at Moon Palace Cancun will run you $866 per night, which is 38% cheaper than the Cancún average.

  • How close is The Grand at Moon Palace Cancun to the nearest airport, Cancun Airport?

    At 4.5 mi away, Cancun Airport is the closest airport to The Grand at Moon Palace Cancun. The average expected drive time from The Grand at Moon Palace Cancun to Cancun Airport is 0h 09m. It’s a good idea to research traffic trends between your hotel and the airport.

  • What is the best way for guests to get from Cancun Airport to The Grand at Moon Palace Cancun?

    Getting from Cancun Airport to The Grand at Moon Palace Cancun can be as easy as renting a car at the airport’s rental desk for, on average, $10/day in Cancún. Luckily, The Grand at Moon Palace Cancun has parking on site for guests who choose this method of transportation. Taking a taxi or rideshare service from the nearest airport, Cancun Airport, to your hotel is often the most cost effective transportation solution.

  • Is there a pool at The Grand at Moon Palace Cancun?

    Yes. Many people visiting Cancún look for a hotel with a pool. The Grand at Moon Palace Cancun has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regards to pool usage.

  • How close is The Grand at Moon Palace Cancun from the Cancún city center?

    The Grand at Moon Palace Cancun is just 11 mi away from the center of Hotel Zone, Cancún. From The Grand at Moon Palace Cancun you can easily get to other popular landmarks such as Playa Delfines.

  • What is the The Grand at Moon Palace Cancun phone number?

    For questions about The Grand at Moon Palace Cancun and your reservation, contact the front desk directly at +52 998 881 6000.

  • Does The Grand at Moon Palace Cancun have Wi-Fi available?

    Yes, The Grand at Moon Palace Cancun has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center at The Grand at Moon Palace Cancun?

    The Grand at Moon Palace Cancun does have a gym on-site. The gym area is only open to hotel guests and the hours and rules can change drastically from hotel to hotel. It is recommended that you contact the front desk with questions.

  • What is the check-out time at The Grand at Moon Palace Cancun?

    12:00 PM. If you require a later check-out we advise discussing it with the front desk as soon as you’re able to. Check-in time is 3:00 PM.

  • How much does it cost to stay at The Grand at Moon Palace Cancun, Cancún?

    $539 per night is the best price found recently for a room at The Grand at Moon Palace Cancun, with average deals around $866 per night. Enter your dates in the form above to see current prices.

  • Is there a restaurant at The Grand at Moon Palace Cancun?

    Yes - The Grand at Moon Palace Cancun does have a restaurant. The resort also has a bar.

  • Does The Grand at Moon Palace Cancun have a laundry service?

    There’s a laundry service at The Grand at Moon Palace Cancun that can be used by guests. The property also has irons and ironing boards available for guest use.

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