The Grand at Moon Palace Cancun

The Grand at Moon Palace Cancun

Resort
 

Carretera Cancun-Chetumal Km. 36.5, Cancún, Quintana Roo, Mexico

ExcellentBased on 36 reviews
8.1

$708

Cheapest rate

per night

Thu 5/19
Fri 5/20
...and more

Best Deals for The Grand at Moon Palace Cancun

This destination can have additional per person taxes which are excluded in the prices below

Set your travel dates to check availability and prices
Thu 5/19
Fri 5/20
Thu 5/19
Fri 5/20
...and more

Reviews for The Grand at Moon Palace Cancun

ExcellentBased on 36 reviews
8.1
Rating Summary
  • Cleanliness8.7
    8.7
  • Comfort8.9
    8.9
  • Facilities10.0
    10.0
  • Location8.3
    8.3
  • Services8.4
    8.4
  • Staff8.9
    8.9
  • Value for money7.8
    7.8
Who stays here?
  • Families with young children 
  • Families most popular!
  • Couples 
  • Groups of friends 
  • Solo travelers 
  • Business travelers 

About The Grand at Moon Palace Cancun

Situated in Cancun, The Grand at Moon Palace All Inclusive offers 5-star accommodation, as well as an outdoor pool, a private beach and a Jacuzzi. Its premium amenities include a sauna and a gym.
...

Good to Know

Distance to city centre

11.6 mi

Location rating

8.1

Nearest airport

Cancun

Distance to airport

4.5 mi

Policies

Check-in

3:00 PM

Check-out

12:00 PM

Internet

Wi-Fi available in all areas

Policy

Pets not allowed

Cancellation/pre-payment

Policies vary by room type and provider.

Contact Number

+52 998 881 6000

Amenities at The Grand at Moon Palace Cancun

Top Features

Parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

General

  • Computer use available
  • Wine glasses
  • ATM on-site
  • Family rooms
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Garden view
  • Shops (on site)
  • Heated pool
  • Room service
  • Smoke alarms
  • Breakfast included
  • Hypoallergenic pillow
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • Hot tub
  • Child pool
  • Outdoor pool
  • Key card access
  • CCTV in common areas
  • Kids meals
  • No smoking
  • Restaurant
  • Bar/Lounge
  • Hand sanitizer in guest accommodation and key areas
  • Laptop safe
  • Express check-out
  • Hairdryer
  • Lockers
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cable or satellite TV
  • Use of cleaning chemicals that are effective against coronavirus
  • Air-conditioned
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Outdoor furniture
  • Delivered food is securely covered
  • Pants press
  • Food can be delivered to guest accommodation
  • Complimentary breakfast
  • Guests can opt-out of accommodation cleaning
  • Free parking
  • Staff follow all safety protocols as directed by local authorities
  • Pool view
  • Disinfection of high-touch surfaces
  • Pool with a view
  • Coffee shop
  • Private beach
  • Bathrobe
  • Private bathroom
  • Garden
  • Private check-in/check-out
  • Kitchen
  • 24hr front desk
  • Designated smoking area
  • Kitchenette
  • Night club
  • Storage available
  • Private parking
  • Spa and wellness center
  • Terrace/Patio
  • Increased accessibility
  • Rooftop pool
  • Beach towels
  • Linens
  • Towels
  • Safety deposit box
  • Seating area
  • Elevator
  • Minibar
  • Shampoo
  • Pool bar
  • Shared lounge/TV area
  • Iron and ironing board
  • Shower cap
  • Slippers
  • First-aid kit
  • Snack bar
  • Socket near the bed
  • Alarm clock
  • Enhanced cleaning
  • Solarium
  • Bathtub
  • Body soap
  • Bottle of water
  • Swimming pool toys
  • Breakfast in the room
  • Telephone
  • Tile/marble floor
  • Chapel/shrine
  • Toilet
  • Toilet paper
  • Sauna
  • Toothbrush
  • Cleaning products
  • Clothes rack
  • Trash cans
  • Coffee machine
  • TV
  • Smartphone dock
  • Conditioner
  • Valet parking
  • Desk
  • Dining area
  • Wardrobe or closet
  • Water slide

Activities

  • Kids toys
  • Eco tourism
  • Bicycle rental
  • Fishing
  • Board games/puzzles
  • Game room
  • Golf
  • Books, DVDs, music for children
  • Cycling
  • Aerobics
  • Scuba diving
  • Diving
  • Snorkeling
  • Evening entertainment
  • Cooking classes
  • Fitness center
  • Horse riding
  • Tennis
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Mini-golf
  • Bowling
  • Table tennis
  • Playground
  • Water park
  • Pool table
  • Water sport facilities (on site)
  • Basketball court
  • Massage

Services

  • Business center
  • Car rental
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Special diet menus (on request)
  • Contactless check-in/check-out
  • Tour desk
  • Face masks for guests available
  • Spa
  • Beauty salon
  • 24-hour security
  • Airport shuttle (surcharge)
  • Babysitting/child services (surcharge)
  • Shuttle service (additional charge)
  • Conference rooms
  • Wedding services
  • Ticket service

Photos of The Grand at Moon Palace Cancun

Where is The Grand at Moon Palace Cancun

Most Popular Landmarks

Playa Delfines5.9 mi

Getting Around

Cancún Royalton Riviera Cancun3.1 mi
Cancún Punta Nizuc Gaviota Azul Beach4.0 mi
Cancún The Westin Resort & Spa4.6 mi
Cancún Royal Solaris5.2 mi
Cancún Bahia Petempich5.3 mi
Cancún Seadust Cancun Family Resort6.4 mi

FAQs when booking at The Grand at Moon Palace Cancun

  • How close is The Grand at Moon Palace Cancun to the nearest airport, Cancun?

    At 4.5 mi away, Cancun is the closest airport to The Grand at Moon Palace Cancun. The average expected drive time from The Grand at Moon Palace Cancun to Cancun is 9min. It’s a good idea to research traffic trends between your hotel and the airport.

  • What is the best way for guests to get from Cancun to The Grand at Moon Palace Cancun?

    Getting from Cancun to The Grand at Moon Palace Cancun can be as easy as renting a car at the airport’s rental desk for, on average, $58/day in Cancún. Luckily, The Grand at Moon Palace Cancun has parking on site for guests who choose this method of transportation. Rideshare apps and taxis remain a very common solution for The Grand at Moon Palace Cancun guests. This is often the most cost-effective method of transportation when visiting Cancún.

  • Is there a pool at The Grand at Moon Palace Cancun?

    Yes. Many people visiting Cancún look for a hotel with a pool. The Grand at Moon Palace Cancun has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regards to pool usage.

  • What is the The Grand at Moon Palace Cancun phone number?

    For questions regarding your hotel or your stay, call +52 998 881 6000.

  • Does The Grand at Moon Palace Cancun have Wi-Fi available?

    Yes, The Grand at Moon Palace Cancun has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center at The Grand at Moon Palace Cancun?

    Yes. You should consider staying at The Grand at Moon Palace Cancun if having access to a fitness center on-site is important.

  • What is the check-out time at The Grand at Moon Palace Cancun?

    12:00 PM. If you require a later check-out we advise discussing it with the front desk as soon as you’re able to. Check-in time is 3:00 PM.

  • Is there a restaurant at The Grand at Moon Palace Cancun?

    Yes, food can be ordered from the The Grand at Moon Palace Cancun restaurant. Opening times may vary. There is also a bar and lounge area in the hotel.

  • Does The Grand at Moon Palace Cancun have a laundry service?

    This accommodation does offer laundry services. No need to pack a travel iron either, as the accommodation can provide one.

  • How close is The Grand at Moon Palace Cancun from the Cancún city center?

    The center of Downtown, Cancún, is just 1.5 mi away from the front doors of The Grand at Moon Palace Cancun. You can find many fellow tourists at places such as Playa Delfines, which you can get to from The Grand at Moon Palace Cancun using any means of transportation.

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