Moon Palace Cancun

Moon Palace Cancun

Resort
 

Carretera Cancun-Chetumal Km 340, Cancún, Quintana Roo, Mexico

ExcellentBased on 355 reviews
8.1

$394

Cheapest rate

per night

Thu 10/6
Fri 10/7
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Best Deals for Moon Palace Cancun

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Thu 10/6
Fri 10/7
Thu 10/6
Fri 10/7
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About Moon Palace Cancun

Guests of this resort will appreciate the seclusion of its private beach and on-site spa and wellness centre, all just a quick drive from the centre of Cancun. It features an outdoor pool with water s...

Good to Know

To Downtown11.6 mi
Rating8.1
Nearest airportCancun
Distance to airport4.5 mi

Policies

Check-in time3:00 PM
Check-out time12:00 PM
InternetInternet
PolicyPets not allowed
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 998 881 6000

Amenities at Moon Palace Cancun

Top Features

Parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

General

  • ATM on-site
  • Kid-friendly
  • Family rooms
  • Water sports equipment
  • Fire extinguisher
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Porch
  • Free toiletries
  • Fruits
  • Garden view
  • Shops (on site)
  • Room service
  • Smoke alarms
  • Breakfast included
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • Hot tub
  • Child pool
  • Outdoor pool
  • Kids meals
  • No smoking
  • Restaurant
  • Bar/Lounge
  • Hand sanitizer in guest accommodation and key areas
  • Express check-out
  • Hairdryer
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cable or satellite TV
  • Use of cleaning chemicals that are effective against coronavirus
  • Air-conditioned
  • Guest accommodation is disinfected between stays
  • Open-air bath
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Outdoor furniture
  • Delivered food is securely covered
  • Pants press
  • Food can be delivered to guest accommodation
  • Complimentary breakfast
  • Guests can opt-out of accommodation cleaning
  • Free parking
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Private beach
  • Bathrobe
  • Private bathroom
  • Garden
  • 24hr front desk
  • Designated smoking area
  • Steam room
  • Night club
  • Storage available
  • Private parking
  • Spa and wellness center
  • Radio
  • Terrace/Patio
  • Increased accessibility
  • Beach chairs
  • Beach towels
  • Linens
  • Towels
  • Safety deposit box
  • Soap and Shampoo Provided
  • Bicycle available
  • Sea view
  • Elevator
  • Minibar
  • Shampoo
  • Shower
  • Iron and ironing board
  • Shower cap
  • Housekeeping
  • Dining room
  • Slippers
  • First-aid kit
  • Fitness room
  • Snack bar
  • Alarm clock
  • Enhanced cleaning
  • Solarium
  • Balcony
  • Bathtub
  • Spa bath
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Telephone
  • Carbon monoxide detector
  • Refrigerator
  • Chapel/shrine
  • Toilet
  • Toilet paper
  • Safe
  • Sauna
  • Toothbrush
  • Coffee machine
  • TV
  • Conditioner
  • Valet parking
  • Desk
  • Dining area
  • Wardrobe or closet
  • Stereo equipment
  • Washing machine
  • Water slide

Activities

  • Video library
  • Board games/puzzles
  • Game room
  • Golf
  • Cycling
  • Scuba diving
  • Diving
  • Snorkeling
  • Evening entertainment
  • Gaming console
  • Fitness center
  • Tennis
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Mini-golf
  • Public bath
  • Table tennis
  • Video games
  • Playground
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing
  • Massage
  • Boating
  • Foosball table
  • Books
  • Games for adults
  • Games for kids

Services

  • Babysitting or child care
  • Business center
  • Car rental
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Laundry service
  • Meeting/Banquet facilities
  • Multi-lingual staff
  • Special diet menus (on request)
  • Contactless check-in/check-out
  • Tour desk
  • Face masks for guests available
  • Spa
  • Beauty salon
  • 24-hour security
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)
  • Wedding services
  • Ticket service

Hotels Similar to Moon Palace Cancun

Reviews for Moon Palace Cancun

8.1
GreatBased on 355 verified guest reviews
7.0Solo
8.4Couples
6.7Friends
8.1Families

Pros +
  • "Staff was excellent, food was great." (in 21 reviews)
  • Staff was amazing . (in 14 reviews)
  • "The pools, the restaurants, the staff!" (in 12 reviews)
Cons -
  • The cleaning room they slander us (in 6 reviews)
  • Beach super full of seaweed was unfortunate (in 2 reviews)
  • There were tons of options available for food choices (in 2 reviews)

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Photos of Moon Palace Cancun

Where is Moon Palace Cancun

Most Popular Landmarks

Dubai Palace Casino10.6 mi
Malecon Americas10.9 mi
Playa Chac Mool11.0 mi
Playa Tortugas11.1 mi
Plaza de Toros11.2 mi
MUSA11.2 mi

Getting Around

Cancún Plaza Flamingos10.0 mi
Cancún Plaza La Isla Cancun10.7 mi
Cancún Plaza Terra Viva10.7 mi
Cancún Plaza Nautilus11.2 mi
Cancún Ultramar Playa Caracol Pier (Hotels Area)11.5 mi
Cancún Tortugas Beach11.6 mi

FAQs when booking at Moon Palace Cancun

How close is Moon Palace Cancun to the nearest airport, Cancun Airport?

At just 4.5 mi apart, the expected drive time from the nearest airport, Cancun Airport, to Moon Palace Cancun is 0h 09m. The estimated drive time may vary depending on high and low traffic times in the surrounding area. This is especially true for metro areas.

What is the best way for guests to get from Cancun Airport to Moon Palace Cancun?

Moon Palace Cancun has parking for hotel guests so for most visitors spending time in Cancún, renting a car for around $12/day may be the best option. This will give you the ability to get to and from Cancun Airport, and also give you the flexibility to get around the area. Rideshare apps and taxis remain a very common solution for Moon Palace Cancun guests. This is often the most cost-effective method of transportation when visiting Cancún.

Is there a pool at Moon Palace Cancun?

Yes. Many people visiting Cancún look for a hotel with a pool. Moon Palace Cancun has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regards to pool usage.

How close is Moon Palace Cancun from the Cancún city center?

Moon Palace Cancun is 11 mi away from the center of Hotel Zone, Cancún. Consider visiting Playa Delfines, a popular landmark that can be accessed from Moon Palace Cancun by various forms of transportation.

What is the Moon Palace Cancun phone number?

For questions regarding your hotel or your stay, call +52 998 881 6000.

Does Moon Palace Cancun have Wi-Fi available?

Yes, Moon Palace Cancun has Wi-Fi available to hotel guests.

Is there a gym or fitness center at Moon Palace Cancun?

Moon Palace Cancun does have a gym on-site. The gym area is only open to hotel guests and the hours and rules can change drastically from hotel to hotel. It is recommended that you contact the front desk with questions.

What is the check-out time at Moon Palace Cancun?

Moon Palace Cancun has a normal check-in time of after 3:00 PM, and check-out time of before 12:00 PM.

How much does it cost to stay at Moon Palace Cancun, Cancún?

Usually Moon Palace Cancun room prices are around $419/night, with the cheapest deals starting from $267/night. Prices vary based on many factors (e.g. dates, time of year, room type etc.) so use the form above to see deals for your intended stay.

Is there a restaurant at Moon Palace Cancun?

Yes, food can be ordered from the Moon Palace Cancun restaurant. Opening times may vary. A bar is also available on-site.

Does Moon Palace Cancun have a laundry service?

Moon Palace Cancun does have a laundry service. Contact the property for details. No need to pack a travel iron either, as the accommodation can provide one.