Moon Palace Cancun

Moon Palace Cancun

4 stars 

Carretera Cancun-Chetumal Km 340, Cancún, Quintana Roo, Mexico

ExcellentBased on 726 reviews


Cheapest rate

per night

Thu 6/27
Fri 6/28

Best deals for Moon Palace Cancun

Explore the most appealing deals available for Moon Palace Cancun, ensuring you get the best value for your stay. Properties are sourced from 20 providers and data was last updated on June 20, 2024.
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Fri 6/28
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About Moon Palace Cancun

Discover essential information, amenities, and features of Moon Palace Cancun, providing insights into what to expect during your stay. Information on this property was last updated on June 20, 2024.
Guests of this resort will appreciate the seclusion of its private beach and on-site spa and wellness centre, all just a quick drive from the centre of Cancun. It features an outdoor pool with water s...

Good to Know

Check-in time3:00 PM
Check-out time12:00 PM
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 998 881 6000

Amenities at Moon Palace Cancun

  • Parking
  • Free Wi-Fi
  • Pool
  • Spa


  • Wine glasses
  • ATM on-site
  • Kid-friendly
  • Family rooms
  • Water sports equipment
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Porch
  • Free toiletries
  • Garden view
  • Room service
  • Smoke alarms
  • Breakfast included
  • Hot tub
  • Child pool
  • Outdoor pool
  • Kids meals
  • No smoking
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Express check-out
  • Hairdryer
  • Lockers
  • Cable or satellite TV
  • Air-conditioned
  • Outdoor furniture
  • Pants press
  • Food can be delivered to guest accommodation
  • Complimentary breakfast
  • Free parking
  • Pool towels
  • Pool view
  • Private beach
  • Bathrobe
  • Private bathroom
  • Garden
  • 24hr front desk
  • Designated smoking area
  • Steam room
  • Night club
  • Storage available
  • Private parking
  • Spa and wellness center
  • Terrace/Patio
  • Increased accessibility
  • Beach chairs
  • Beach towels
  • Linens
  • Towels
  • Safety deposit box
  • Soap and Shampoo Provided
  • Bicycle available
  • Sea view
  • Seating area
  • Elevator
  • Minibar
  • Shampoo
  • Pool bar
  • Shared lounge/TV area
  • Shower
  • Iron and ironing board
  • Shower cap
  • Housekeeping
  • Dining room
  • Slippers
  • Additional bathroom
  • Fitness room
  • Snack bar
  • Sofa
  • Alarm clock
  • Balcony
  • Soundproof rooms
  • Bathtub
  • Soundproofing
  • Spa bath
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Tile/marble floor
  • Refrigerator
  • Chapel/shrine
  • Toilet
  • Toilet paper
  • Safe
  • Sauna
  • Toothbrush
  • Trash cans
  • Coffee machine
  • TV
  • Conditioner
  • Valet parking
  • Desk
  • Dining area
  • Dining table
  • Wardrobe or closet
  • Stereo equipment
  • Drying rack for clothing
  • Washing machine


  • Video library
  • Fishing
  • Board games/puzzles
  • Game room
  • Golf
  • Cycling
  • Scuba diving
  • Diving
  • Snorkeling
  • Evening entertainment
  • Gaming console
  • Fitness center
  • Tennis
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Mini-golf
  • Public bath
  • Table tennis
  • Video games
  • Playground
  • Pool table
  • Water sport facilities (on site)
  • Basketball court
  • Massage
  • Boating
  • Foosball table
  • Books
  • Games for adults
  • Games for kids


  • Babysitting or child care
  • Business center
  • Car rental
  • Wake-up service
  • Daily housekeeping
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Special diet menus (on request)
  • Tour desk
  • Spa
  • Beauty salon
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Reviews for Moon Palace Cancun

Read firsthand reviews and testimonials from guests who have stayed at Moon Palace Cancun, providing insights into their experiences. Travelers have left 726 reviews of Moon Palace Cancun to date. Review data was last updated on June 20, 2024.
Very goodBased on 726 verified guest reviews

Pros +
  • "Staff was excellent, food was great." (in 21 reviews)
  • Staff was amazing . (in 14 reviews)
  • "The pools, the restaurants, the staff!" (in 12 reviews)
Cons -
  • The cleaning room they slander us (in 6 reviews)
  • Beach super full of seaweed was unfortunate (in 2 reviews)
  • There were tons of options available for food choices (in 2 reviews)

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

Photos of Moon Palace Cancun

View a collection of 30 photos showcasing the rooms, amenities, and facilities of Moon Palace Cancun to help you visualize your stay. Photos for this property were last updated on June 20, 2024.

Hotels similar to Moon Palace Cancun

Discover other properties in Cancún that offer a similar experience and ambiance to Moon Palace Cancun. In total, there are 3,934 hotels serving travelers in Cancún. Price data was last updated on June 20, 2024.

Explore , Cancún

Moon Palace Cancun is located at Carretera Cancun-Chetumal Km 340 in the neighborhood of Cancún. Popular landmark data was lasted updated on June 20, 2024.

Most Popular Landmarks

Playa Chac Mool11.0 mi
Cancun Golf Club at Pok Ta Pok11.0 mi
Torre Escenica11.0 mi
Playa Tortugas11.1 mi
Parroquia de Cristo Resucitado11.2 mi
Wet'n Wild Cancún2.6 mi
El Rey Ruins5.8 mi
Playa Delfines5.9 mi
Museo Maya de Cancun6.6 mi
Kukulcan Plaza8.9 mi
Playa Marlin9.0 mi
Acuario Interactivo9.3 mi

FAQs when booking at Moon Palace Cancun

Find answers to commonly asked questions regarding reservations, amenities, policies, and more when booking a stay at Moon Palace Cancun. FAQs were last updated on June 20, 2024.
  • Is pricing at Moon Palace Cancun comparable to 4 star hotels in Cancún?

    In Cancún, the average nightly rate for 4 stars hotels is $276. The expected nightly rate for Moon Palace Cancun is around $508; a price that is 84% cheaper than the city average. HotelsCombined considers Moon Palace Cancun to be a good deal if you’re looking to stay at a 4 stars hotel in Cancún.

  • How close is Moon Palace Cancun to the nearest airport, Cancun Airport?

    At just 4.5 mi apart, the expected drive time from the nearest airport, Cancun Airport, to Moon Palace Cancun is 0h 09m. The estimated drive time may vary depending on high and low traffic times in the surrounding area. This is especially true for metro areas.

  • What is the best way for guests to get from Cancun Airport to Moon Palace Cancun?

    Moon Palace Cancun has parking for hotel guests so for most visitors spending time in Cancún, renting a car for around $7/day may be the best option. This will give you the ability to get to and from Cancun Airport, and also give you the flexibility to get around the area. Rideshare apps and taxis remain a very common solution for Moon Palace Cancun guests. This is often the most cost-effective method of transportation when visiting Cancún.

  • Is there a pool at Moon Palace Cancun?

    Yes. Many people visiting Cancún look for a hotel with a pool. Moon Palace Cancun has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regards to pool usage.

  • How close is Moon Palace Cancun from the Cancún city center?

    Moon Palace Cancun is 11 mi away from the center of Hotel Zone, Cancún. Consider visiting Playa Delfines, a popular landmark that can be accessed from Moon Palace Cancun by various forms of transportation.

  • What is the Moon Palace Cancun phone number?

    For questions regarding your hotel or your stay, call +52 998 881 6000.

  • Does Moon Palace Cancun have Wi-Fi available?

    Yes, Moon Palace Cancun has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center at Moon Palace Cancun?

    Moon Palace Cancun does have a gym on-site. The gym area is only open to hotel guests and the hours and rules can change drastically from hotel to hotel. It is recommended that you contact the front desk with questions.

  • What is the check-out time at Moon Palace Cancun?

    Moon Palace Cancun has a normal check-in time of after 3:00 PM, and check-out time of before 12:00 PM.

  • How much does it cost to stay at Moon Palace Cancun, Cancún?

    Usually Moon Palace Cancun room prices are around $508/night, with the cheapest deals starting from $305/night. Prices vary based on many factors (e.g. dates, time of year, room type etc.) so use the form above to see deals for your intended stay.

  • Is there a restaurant at Moon Palace Cancun?

    Yes, food can be ordered from the Moon Palace Cancun restaurant. Opening times may vary. A bar is also available on-site.

  • Does Moon Palace Cancun have a laundry service?

    Moon Palace Cancun does have a laundry service. Contact the property for details. No need to pack a travel iron either, as the accommodation can provide one.

  • Does Moon Palace Cancun offer accessible rooms?

    Yes, Moon Palace Cancun provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • Does Moon Palace Cancun have free breakfast?

    Moon Palace Cancun offers free breakfast with some rates. Confirm the details of your reservation to determine if your rate includes free breakfast.

  • What is the cheapest month to stay at Moon Palace Cancun?

    For the best chance to save money on your Moon Palace Cancun reservation, consider staying in September, when prices are typically at their lowest ($357).

  • In what area of Cancún is Moon Palace Cancun located?

    Moon Palace Cancun is located within the area of Cancún. Utilize the map on this page to understand where Moon Palace Cancun is in relation to the rest of Cancún.

  • What is the cheapest day to check into Moon Palace Cancun?

    Consider checking into Moon Palace Cancun on Tuesday, when the nightly price is typically at its lowest (average nightly rate of $546).

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