The customer service at the Raffles Makati was truly outstanding. From the moment I arrived at the airport to the moment I checked out of the hotel, the Raffles team was dedicated to making my stay memorable and comfortable. It is pretty evident that Raffles dedicates a significant amount of time to training the entire staff in customer service since the level of service is consistent throughout the hotel. Raffles Makati hears and feels it guests and thus, offers the best service guests would definitely enjoy! Staff are accommodating and warmly welcome guests. They also proactively offer guests options to make the stay more comfortably and memorable.