City Garden Grand Hotel Hotel

I stayed in this hotel for a business related matter. I like the comfort of the hotel since the amenities are very cozy. The breakfast buffet is very sumptuous and you will really feel full with the fruits. The swimming pool at the roof top is very nice as well as we are able to use it after shift. The gym is also spacious for everyone. City Garden hotel in Makati is very nice and beautiful. Excellent staff, all very friendly and helpful. Rooms first rate, very clean and modern. Walking proximity to downtown shopping and museums. Good breakfast. Buffet reasonably priced, but after using once, we recommend the ala carte menu, which is excellent and far less expensive. Eggs Benedict are excellent, they really know how to poach an egg. Exercise area is thorough with bikes, weights, treadmills, etc. Their WiFi is very high quality and fast. This is a first class facility from top to bottom.

The pool doesn't look good but it's nice to have a pool in the roof. It was a good thing but I think they need to improve it. It looks dirty and there are people who are taking swimming lessons there which is a turn off since it's a hotel. The breakfast is good though and the room is comfortable and big. Overall, it was a nice stay except the pool and the staff at the restaurant. Other facilities are excellent. The pool wasn't as good as it looked in the online pictures and the staff in the roof top bar were so slow and unorganized. It takes hours to order & get your bill. By the time we paid they had lost our change which wasn't much so we just left. The hotel really needs new staff in the bar/ restaurant that know what they were doing. It could be so much better.

What a wonderful stay we had in January with everyone at the City Grand Hotel. The staff were fantastic and always ready to help and assist us. Congratulations to cleaning staff who were amazing at keeping rooms very clean and well serviced. One of the best hotels we have stayed at during our travels around the world.

Upon arrival at the hotel, employees were very warm and welcoming. I didn't expect that the room was modern and up to date, everything was functioning well. I had a well-rested day during my stay. Most of all the Manager on duty was very attentive with my requests and needs. I would definitely recommend City Garden Grand to my colleagues and relatives. Two thumbs up to all the staff. Upon arrival at the hotel, employees were very warm and welcoming. I didn't expect that the room was modern and up to date, everything was functioning well. I had a well-rested day during my stay. Most of all the Manager on duty was very attentive with my requests and needs. I would definitely recommend City Garden Grand to my colleagues and relatives. Two thumbs up to all the staff.