stay was lovely, high standard of cleanliness, bed very comfotable, loved all the feather pillows. amenities provided excellent. only complaint, the freezer was turned off and the large ice block had started to melt. when I opened fridge to get a drink water had filled the bottom of the fridged and was coming out into the cupboard. I contacted service one and immediately the gentleman answering sent someone up to assist with the mopping up of the water.. This incident did interupt the enjoyment of my dinner which I had ordered in my room, after travelling from Brisbane to get to Melbourne for my work conference the next day. Overall I loved my stay, staff friendly and professional, especially front reception. There was an art exhibition in the main reception at the time of my stay which I really loved and voted for.