Best Western Melbourne City
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Best Western Melbourne City Hotel

16 Spencer Street 16 Spencer Street, Melbourne, VIC 3000, Australia Show Map

Excellent from 1,640 reviews
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About Best Western Melbourne City

Set in the centre of Melbourne, Best Western Melbourne City is situated near Southern Cross Railway Station, and provides easy access to nearby bars and eateries. A short walk from Melbourne Aquarium, it provides comfortable rooms equipped with luxury linen, a private bathroom and an iPod docking station.

During their time at the hotel, guests can enjoy complimentary Wi-Fi, as well as the rooftop terrace. Staff are available 24/7 and can help with booking tours and tickets.

The rooms at Best Western Melbourne City are air-conditioned and offer a flat-screen TV, an in-room closet and tea and coffee making facilities. They come with newspapers, ironing facilities and heating.

Best Western Melbourne City features a conveniently located café where guests can unwind with a drink after discovering the property's surrounds. Each evening, guests are able to relax in the lounge bar.

The hotel is situated amongst the area's popular sightseeing attractions, including Collins Street, Melbourne Convention and Exhibition Centre and Crown Casino and Entertainment Complex, which are a short walk away. It is within walking distance of Flinders Street Station, which allows for easy access in and around Melbourne.

Excellent 8.2
1,640 guest reviews

Hotel Features


Bicycle rental, Massage, Library


Pets allowed on request. Charges may apply.


Concierge service, Laundry service, Wake-up service, Key access, Fax/photocopying, Tour desk, Ticket service, 24-hour security, Daily housekeeping, Business secretarial services, Photocopier service


Increased accessibility, Laundry facilities, Room service, Smoke alarms, No smoking, Restaurant, Bar/Lounge, Express check out, Hairdryer, Cable or satellite TV, Air-conditioned, 24hr front desk, Microwave, Refrigerator, Designated smoking area, Storage available, Terrace/Patio, Linens, Towels, Grill, Elevator, Iron and ironing board, Oven, Accessible by elevator, Additional toilet, Alarm clock, Body soap, Breakfast in the room, Cleaning products, Clothes rack, Conditioner, Desk, Electric kettle, Entire unit located on ground floor, Family rooms, Fan, Fire extinguisher, Flat-screen TV, Free toiletries, Heating, Inner courtyard view, Key card access, Kitchenware, Newspapers, Private bathroom, Private parking, Radio, Safety deposit box, Shampoo, Shower, Snack bar, Socket near the bed, Soundproofing, Stovetop, Tea/coffee maker, Telephone, Toaster, Toilet, Toilet paper, TV, Upper floors accessible by elevator, Upper floors accessible by stairs, Wardrobe or closet, Kitchen, CCTV in common areas, CCTV outside property, Coffee shop, Parking (surcharge), Rooftop, Safe, Children's high chair


Free Wi-Fi, Internet, Mobile hotspot device, Wi-Fi available in all areas


From 2:00 PM


Prior to 11:00 AM

Best Western Melbourne City reviews

Best Western Melbourne City
from 1,640 reviews

Rating summary

  • Cleanliness 8.3
  • Comfort 7.9
  • Location 9.2
  • Services 7.7
  • Staff 8.8
  • Value for money 8.0

Recent reviews of Best Western Melbourne City

  • Aracely S

    Feb 2019

    Verified Stay

    Excellent Hotel

    Area of the hotel was extraordinary, less than 10 minutes walk from Southern Cross Station. It was inside the free cable car zone, and a cable car halt was less than 5 min absent which brings me to flinders station and straight to Pole Laver Field for the tennis. The work area was exceptionally accommodating and inviting. Simple get to to the free downtown cable car and simple walk to the water and eateries. Excellent place to stay overnight after the Sydney train. Feels high class but has some excellent deals.

  • Sophia D

    Sep 2018

    Verified Stay

    Nice Location

    I chanced upon this hotel on agoda and it was well worth the money. I book the shoebox room on 2 occasions. The rooms' sizes varied a little but it was good, sufficient space to put your things. I loved the service. All the receptionists I encountered greeted me with such cheerfulness (Sorry I can't remember their names). I loved them. All my emails beforehand were replied quickly. Because of my schedule I needed an early check in and another late check in at midnight. They accommodated my requests and even helped me to store my luggage. Location was probably the best. 2 different tram locations just across the street to bring you to most tourist locations, a short walk to Southern Cross Station. Around the corner, there's a 7-11. Definitely stay here again if I visit Melbourne again.

  • Dawn Rybicki P

    Sep 2018

    Verified Stay

    Reasonable Price

    Having travelled down from Brisbane to Melbourne to explore for a few days. This hotel was perfect for a few nights and served its purpose well. It’s nothing fancy, but if you are looking for a bed at a reasonable price, in a good location which is clean. We had booked a standard double which was fine for us. The bed was comfortable, although a little short but we booked a double, the room is efficient enough and has everything you need and has been very resourceful in the way it has been presented and things have been stored. The bathroom, although very small again was all that was needed, you had to step sideways into the shower and we are normal sized people but once in the space was sufficient. Would recommend to those who are looking for a reasonably priced, well placed very clean hotel as part of a short city break.