Best Western Melbourne City

Best Western Melbourne City


16 Spencer Street, Melbourne, VIC, Australia

GoodBased on 2,364 reviews


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About Best Western Melbourne City

Set in the centre of Melbourne, Best Western Melbourne City is situated near Southern Cross Railway Station, and provides easy access to nearby bars and eateries. It also offers a sun deck, a rooftop ...

Good to Know

To Downtown0.9 mi
Nearest airportMelbourne
Distance to airport12.2 mi


Check-in time2:00 PM
Check-out time11:00 AM
InternetMobile hotspot device
PolicyPets allowed on request. Charges may apply.
Payment & CancellationPolicies vary by room type and provider.
Front desk number+61 396 213 333

Amenities at Best Western Melbourne City

Top Features

Free airport shuttle
Free Wi-Fi
Pet friendly


  • Electric kettle
  • Entire unit located on ground floor
  • Family rooms
  • Fan
  • Fire extinguisher
  • Laundry facilities
  • Flat-screen TV
  • Free toiletries
  • Room service
  • Smoke alarms
  • Heating
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Inner courtyard view
  • Process in place to check health of guests
  • Key card access
  • CCTV in common areas
  • CCTV outside property
  • No smoking
  • Kitchenware
  • Hand sanitizer in guest accommodation and key areas
  • Bar/Lounge
  • Express check-out
  • Hairdryer
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Cable or satellite TV
  • Air-conditioned
  • Air purifiers
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Parking (surcharge)
  • Coffee shop
  • Private bathroom
  • Kitchen
  • 24hr front desk
  • Designated smoking area
  • Storage available
  • Radio
  • Terrace/Patio
  • Increased accessibility
  • Linens
  • Towels
  • Safety deposit box
  • Rooftop
  • Elevator
  • Shampoo
  • Shower
  • Iron and ironing board
  • Oven
  • Accessible by elevator
  • First-aid kit
  • Microwave
  • Snack bar
  • Socket near the bed
  • Additional toilet
  • Alarm clock
  • Enhanced cleaning
  • Soundproofing
  • Stovetop
  • Body soap
  • Tea/coffee maker
  • Telephone
  • Toaster
  • Refrigerator
  • Toilet
  • Toilet paper
  • Safe
  • Children's high chair
  • Cleaning products
  • Clothes rack
  • Coffee machine
  • TV
  • Upper floors accessible by elevator
  • Conditioner
  • Upper floors accessible by stairs
  • Desk
  • Wardrobe or closet


  • Bicycle rental
  • Massage
  • Library
  • Books


  • Business secretarial services
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Laundry service
  • Photocopier service
  • Tour desk
  • Face masks for guests available
  • Key access
  • 24-hour security
  • Ticket service

Hotels Similar to Best Western Melbourne City

Reviews for Best Western Melbourne City

GoodBased on 2,364 verified guest reviews

Pros +
  • Great location Super comfy Great value. (in 306 reviews)
  • Very nice friendly staff ! (in 296 reviews)
  • "Wonderful staff, great location, nice room" (in 226 reviews)
Cons -
  • HATED the opaque bathroom door! (in 156 reviews)
  • Plumbing leaked asked for room. (in 132 reviews)
  • really bad decor and bathrooms were pathetic too small even small than shoe box. (in 12 reviews)

Traveler type:
Sort by:
8.7 Very good
great location. friendly and helpful staffs.
8.2 Very good
Room was clean! But tiny. Shower door is tiny.
9.0 Wonderful
Lovely staff
9.1 Wonderful
Very good. Was a good room in a great location, with plenty of great dining and activities a short walk away.
9.1 Wonderful
Efficient check in and check out. Friendly staff. Beautiful courtyard.
8.5 Very good
perfect for the low cost. Just wish the Foxtel had more than one sports channel
9.3 Wonderful
The Pensione Hotel is located within short walking distance to Crown, Southbank and other popular tourist destinations such as King St and Docklands and is perfect if you're looking for a more affordable, (but nice) accommodation option for short term stays in the city. I highly recommend it and would not hesitate staying there again.
8.7 Very good
Room was small and cozy. Stayed in a double bed room. The bathroom was small too but enough space for us. Bathroom doesn't have any hooks to hang towels etc. There was no natural lighting in the room. We had a window but it looked into the building and could not be opened. Overall, a good stay for one night. The location was great as it was very close to Southern Cross Station for us to catch the Skybus to the airport the next day. Would stay again for a cheap room and short stay.
9.0 Wonderful
a greater place for short term accommodation
7.8 Good
I liked the bed decent size room but very bright during the day though because of the skylight

Photos of Best Western Melbourne City

Where is Best Western Melbourne City

Most Popular Landmarks

Collins Street0.5 mi
Southbank Promenade0.6 mi
Flinders Street Station0.7 mi
Melbourne Arts Centre0.7 mi
Flagstaff Gardens0.7 mi
Melbourne Central0.8 mi

Getting Around

Melbourne Southern Cross0.3 mi
Melbourne 454 Docklands Drive1.0 mi
Melbourne Docklands1.0 mi
Melbourne Deer Park10.5 mi
Melbourne Southland Sc10.9 mi
Melbourne Radcliffe Av.11.1 mi

FAQs when booking at Best Western Melbourne City

How close is Best Western Melbourne City to the nearest airport, Melbourne Airport?

The distance between the closest airport, Melbourne Airport, and Best Western Melbourne City is 12.2 mi and the expected drive time is about 0h 24m. Your drive time between the two can vary based on the time of day and traffic trends of the area.

What is the best way for guests to get from Melbourne Airport to Best Western Melbourne City?

One of the more popular options today is to take a taxi or ridesharing service directly from Melbourne Airport to the hotel. This option is often cost effective, but guests must keep a lookout for peak time rates.

Is Best Western Melbourne City considered pet-friendly?

Hotel guests at Best Western Melbourne City are welcome to bring most pets like cats and dogs. If you have another type of pet, is it suggested you contact the front desk.

How close is Best Western Melbourne City from the Melbourne city center?

Best Western Melbourne City is 0.5 mi away from the center of South Wharf, Melbourne. Consider visiting Old Melbourne Gaol, a popular landmark that can be accessed from Best Western Melbourne City by various forms of transportation.

What is the Best Western Melbourne City phone number?

For questions regarding your hotel or your stay, call +61 396 213 333.

Does Best Western Melbourne City have Wi-Fi available?

Yes, Best Western Melbourne City has Wi-Fi available to hotel guests.

What is the check-out time at Best Western Melbourne City?

Best Western Melbourne City check-out time is 11:00 AM, though late check-out may be accommodated if agreed in advance with the hotel reception.

How much does it cost to stay at Best Western Melbourne City, Melbourne?

Usually Best Western Melbourne City room prices are around $111/night, with the cheapest deals starting from $65/night. Prices vary based on many factors (e.g. dates, time of year, room type etc.) so use the form above to see deals for your intended stay.

Does Best Western Melbourne City have a laundry service?

This accommodation does offer laundry services. The property also has irons and ironing boards available for guest use.

How far is Best Western Melbourne City from Queen Victoria Market?

Queen Victoria Market in Melbourne is 0.9 mi away from Best Western Melbourne City.

Is Best Western Melbourne City close to Flinders Street Station?

Flinders Street Station is also a popular place to see in Melbourne. It is 0.7 mi from Best Western Melbourne City.

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