Service was very good the major problem is the room needs to be refreshed a little. The carpet was starting to become threadbare stain on the couch and the hand basin was outside the bathroom strange design. Some little things were also astray a 2-3 seater couch with one cushion one chair for a deluxe studio the bed was too soft for my liking but I did sleep all right. The pillow as it seems to be in so many hotels was flat and uncomfortable. Not up to a five star standard