This is really good friendly staff upon arrival and departing, always welcoming you in every time you walk through the lobby. 7Eleven over the road, great for getting snacks or whatever you need before the day. The room was clean, complimentary water in the room too and it was quite a large spacious room. The bed was a little hard for myself but that’s a preference thing. The shower and bathing facilities were amazing, a rainfall shower after a long day at Universal were blissful. From the hotel to Universal Studios was about 40 minutes. We got a taxi from Osaka station, under 1,000 yen just to get our bearings with heavy luggage but there’s loads of stations nearby, some 5-10 minute walks. Nothing negative to say, everything was there for you. A safe, bathing accessories, razor etc. We had a typhoon warning and the hotel kept us up to date with that as well.