Hotel Brighton City Osaka Kitahama Hotel

This is really good friendly staff upon arrival and departing, always welcoming you in every time you walk through the lobby. 7Eleven over the road, great for getting snacks or whatever you need before the day. The room was clean, complimentary water in the room too and it was quite a large spacious room. The bed was a little hard for myself but that’s a preference thing. The shower and bathing facilities were amazing, a rainfall shower after a long day at Universal were blissful. From the hotel to Universal Studios was about 40 minutes. We got a taxi from Osaka station, under 1,000 yen just to get our bearings with heavy luggage but there’s loads of stations nearby, some 5-10 minute walks. Nothing negative to say, everything was there for you. A safe, bathing accessories, razor etc. We had a typhoon warning and the hotel kept us up to date with that as well.

Hotel's location is awesome. It's very near to Kitahama subway station which has a Keihan line subway in the same station. Kitahama located at the center of Osaka. It's very convenient for traveler to travel around Osaka with a subway. An excellent hotel with polite, courteous staff who pander to your every need. World class service with attentive and knowledgeable staff. Room and bathroom were very clean, and the shower was great. Lots of little amenities like slippers, brushes, and toothbrushes/toothpaste provided free right in the room without even having to ask the desk. We left our do-not-disturb sign on one day, so the staff just left us a nicely bundled package of new towels and refills of everything anyway right outside the door! They even provide a complimentary newspaper in English or Japanese. Excellent value. We had a great stay. Will stay again next time in this hotel.

The quality far exceeded the cost. The staff was very friendly and helped with all of my requests. The room was well appointed and comfortable. This hotel has smart, modern rooms and a very comfortable mattress. The aircon was good and could be controlled in the room itself (not all hotels in Japan let you do this). The hotel isn’t in the main centre of Osaka but is close to exit 6 of metro and next to a late night convenience store and not too far from some bars and restaurants. The staffs English is fairly limited and they could have been a bit more obliging. Dont lose your key card because that will cause trouble upon check out!