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Hotel New Otani Osaka
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Hotel New Otani Osaka Hotel

1-4-1 Shiromi Chuo-ku 1-4-1 Shiromi Chuo-ku, Osaka 540-8578, Japan Show Map

Excellent from 1,672 reviews
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About Hotel New Otani Osaka

This modern Osaka hotel is located within a 10-minute walk of Kyobashi Train Station. It offers superior fitness facilities, including an outdoor pool, outdoor tennis courts and a swimming pool.

Guests can soak up the sun on the terrace or have a beverage at the lounge bar. Relaxation facilities include a sauna and a Jacuzzi. It also has a fitness centre with a swimming pool.

After a day of exploring the nearby area, guests can relax in the comfort of their air conditioned rooms. All provide a mini bar, slippers and a refrigerator.

Guests of Hotel New Otani Osaka are welcome to sample French cuisine at Sakura, or try Japanese dishes at Keyaki. In the evening, guests are welcome to relax in the cosy lounge bar.

Located a 10-minute walk from Osaka Business Park Train Station, the hotel has friendly staff to provide useful tips on what to see in Osaka. Shinsaibashi, Dotonbori and Umeda Sky Building are easily reached by car.

Excellent 8.7
1,671 guest reviews

Hotel Features


Bicycle rental, Fitness center, Outdoor tennis, Hiking


Pets not allowed


Babysitting or child care, Business center, Wake-up service, Daily housekeeping, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Face masks for guests available, Spa, Key access, Beauty salon, 24-hour security, Airport shuttle


ATM on-site, Yukata (Japanese bathrobe), Electric kettle, Extra-long beds (> 2 meters), Feather pillow, Fire extinguisher, Gift shop, Laundry facilities, Flat-screen TV, Free toiletries, Garden view, Shops (on site), Room service, Smoke alarms, Heating, Physical distancing in dining areas, Physical distancing rules, Property is cleaned by professional cleaning companies, Process in place to check health of guests, Hot tub, Interconnected room(s) available, CCTV in common areas, Restaurant, Bar/Lounge, Hand sanitizer in guest accommodation and key areas, Hairdryer, Screens or physical barriers placed between staff and guests in appropriate areas, Cable or satellite TV, Use of cleaning chemicals that are effective against coronavirus, Air-conditioned, Newspapers, Non-feather pillow, Guest accommodation sealed after cleaning, All plates, cutlery, glasses and other tableware have been sanitized, Pajamas, Delivered food is securely covered, Food can be delivered to guest accommodation, Guests can opt-out of accommodation cleaning service, Staff follow all safety protocols as directed by local authorities, Parking (surcharge), Pool, Coffee shop, Bathrobe, Private bathroom, Garden, 24hr front desk, Designated smoking area, Storage available, Private parking, Radio, Non-smoking rooms available, Increased accessibility, Beach towels, Linens, Towels, Safety deposit box, Elevator, Minibar, Shampoo, Shower, Shower cap, Accessible by elevator, Slippers, Socket near the bed, Additional toilet, Alarm clock, Bathtub, Bidet, Body soap, Bottle of water, Breakfast in the room, Tatami (traditional Japanese flooring), Telephone, Carpeted, Refrigerator, Toilet, Toilet paper, Safe, Sauna, Toothbrush, City view, Clothes rack, Trash cans, TV, Upper floors accessible by elevator, Conditioner, Desk, Wardrobe or closet


Wi-Fi available in all areas, Free Internet, Free Wi-Fi


From 2:00 PM


Prior to 12:00 PM

Hotel New Otani Osaka reviews

Hotel New Otani Osaka
from 1,671 reviews

Rating summary

  • Cleanliness 9.1
  • Comfort 8.9
  • Location 8.7
  • Services 8.6
  • Staff 9.2
  • Value for money 8.1

Recent reviews of Hotel New Otani Osaka

  • Anonymous

    Families with young children

    Oct 2019

    Verified Stay

    Good hotel, but F&B needs improvement

    Overall up to 'New Otani' brand standards, but the food selection in the weekend dinner buffet was quite disappointing.

  • Lucrecia S

    Sep 2019

    Verified Stay

    Strategic Location

    The way to Dotonbori and Shinsaibashi shopping street is by metro. Breakfast is additionally great, blend of Japanese and western nourishment with so many choices of hot and cold items, sushi, sashimi, curry and omelet. Across from the hotel within the park area was a Starbucks, Lawsons and a few other shops. Generally the hotel New Otani Osaka was an great place to remain and not excessively costly for the room size and quality. Good location. Great breakfast. The room was comfortable and clean.

  • Meagan W

    Sep 2018

    Verified Stay

    Clean Hotel

    All of the staff with the exception of one in the bar were extremely friendly and helpful. The hotel was very clean and housekeeping was good. I had breakfast every morning in the restaurant which has an American/Japanese buffet with good coffee. There was a Japanese paper in English outside of my room every morning. Almost anything you could have forgotten was provided in the room, toothbrush, hairbrush, razor. Shower looked iffy, but water pressure and temperature were great. The beds also seemed questionable, but I slept great and back didn’t hurt the rooms were very quiet for being in the city. In the room you have to place your key on a shelf inside the door this will automatically turn the lights on in the room, there’s also a button beside the bed which runs off all the lights which is also convenient.