The hotel was clean and comfortable with a lovely bar/restaurant area. Staff were helpful and extremely friendly. They welcomed you like returning regular guests. The hotel is in a great location for getting around London easily. The room was really super clean and well kitted out, with good tea and coffee making facilities, Sky TV and a full size hair dryer. There was a nice atmosphere to the hotel. The gym was excellent for a hotel gym and has everything you need for a full workout. All in all a great stay in London!