The Face Suites

The Face Suites


1020, Jalan Sultan Ismail, Kuala Lumpur, Malaysia

ExcellentBased on 2,250 reviews


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About The Face Suites

This 5-star hotel is located in Kuala Lumpur City Centre and provides an infinity pool. It is conveniently situated in the city centre.

THE FACE Suites provides complimentary wireless interne...

Good to Know

To Downtown1.7 mi


Check-in time3:00 PM
Check-out time12:00 PM
InternetWi-Fi available in all areas
PolicyPets not allowed
Payment & CancellationPolicies vary by room type and provider.
Front desk number+60 321 681 688

Amenities at The Face Suites

Top Features

Free airport shuttle
Free Wi-Fi
Pet friendly


  • Electric kettle
  • Kid-friendly
  • Family rooms
  • Fire extinguisher
  • Laundry facilities
  • Flat-screen TV
  • Free toiletries
  • Room service
  • Smoke alarms
  • Physical distancing in dining areas
  • Physical distancing rules
  • Infinity pool
  • Process in place to check health of guests
  • Child pool
  • Outdoor pool
  • Key card access
  • CCTV in common areas
  • CCTV outside property
  • No smoking
  • Kitchenware
  • Restaurant
  • Bar/Lounge
  • Hairdryer
  • Cable or satellite TV
  • Use of cleaning chemicals that are effective against coronavirus
  • Air-conditioned
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Free parking
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Pool with a view
  • Coffee shop
  • Bathrobe
  • Private bathroom
  • Kitchen
  • 24hr front desk
  • Designated smoking area
  • Private entrance
  • Kitchenette
  • Storage available
  • Private parking
  • Terrace/Patio
  • Increased accessibility
  • Rooftop pool
  • Linens
  • Towels
  • Safety deposit box
  • Soap and Shampoo Provided
  • Seating area
  • Elevator
  • Shampoo
  • Clothes dryer
  • Shared lounge/TV area
  • Shower
  • Dishwasher
  • Iron and ironing board
  • Shower cap
  • Accessible by elevator
  • Dishes
  • Slippers
  • Microwave
  • Socket near the bed
  • Sofa
  • Alarm clock
  • Enhanced cleaning
  • Soundproofing
  • Bidet
  • Stovetop
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Carbon monoxide detector
  • Telephone
  • Kettle
  • Tile/marble floor
  • Toaster
  • Refrigerator
  • Toilet
  • Toilet paper
  • Safe
  • Toothbrush
  • Towels/sheets (extra fee)
  • Clothes rack
  • Trash cans
  • Tumble dryer
  • Coffee machine
  • TV
  • Upper floors accessible by elevator
  • Conditioner
  • Valet parking
  • Desk
  • Dining area
  • Dining table
  • Wardrobe or closet
  • Washing machine


  • Fitness center


  • Business center
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Laundry service
  • Multi-lingual staff
  • Photocopier service
  • 24-hour security
  • Airport shuttle (surcharge)

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Reviews for The Face Suites

GreatBased on 2,250 verified guest reviews

Pros +
  • "All very good, infinity pool" (in 273 reviews)
  • "Huge bed, huge room, super comfortable, super clean." (in 189 reviews)
  • Spacious and super clean room! (in 180 reviews)
Cons -
  • The floor was dirty. (in 17 reviews)
  • We had the Premier-One bedroom on (in 15 reviews)
  • Waiting time for lifts are unacceptable . (in 11 reviews)

Traveler type:
Sort by:
10.0 Excellent
loved the fact that all rooms are suites. home from home
10.0 Excellent
I ended up booking a room for 4 days prior to this booking so ended up staying 5 days in total. loved it

Photos of The Face Suites

Where is The Face Suites

Most Popular Landmarks

Jamek Mosque Kampung Baru0.4 mi
Petronas Towers0.6 mi
Suria KLCC0.6 mi
Petrosains, The Discovery Centre0.6 mi
KL Forest Eco-Park0.6 mi
KLCC Park0.8 mi

Getting Around

Kuala Lumpur Lrt Klcc0.7 mi
Kuala Lumpur Hotel Istana0.7 mi
Kuala Lumpur Pudu Sentral (Puduraya)0.9 mi
Kuala Lumpur Swiss Garden Hotel0.9 mi
Kuala Lumpur Ansa Hotel1.0 mi
Kuala Lumpur Ancasa Hotel1.0 mi

FAQs when booking at The Face Suites

Is pricing at The Face Suites comparable to 5 star hotels in Kuala Lumpur?

In Kuala Lumpur, the average nightly rate for 5 stars hotels is $104. The expected nightly rate for The Face Suites is around $97; a price that is 7% cheaper than the city average. HotelsCombined considers The Face Suites to be a good deal if you’re looking to stay at a 5 stars hotel in Kuala Lumpur.

How close is The Face Suites to the nearest airport, Kuala Lumpur Intl Airport?

There are 29 mi between the closest airport, Kuala Lumpur Intl Airport, and The Face Suites. The drive to the airport from the hotel should take you 0h 57m with a normal traffic flow. It’s important to take high traffic times into consideration, especially in metropolitan areas.

What is the best way for guests to get from Kuala Lumpur Intl Airport to The Face Suites?

The Face Suites has parking for hotel guests so for most visitors spending time in Kuala Lumpur, renting a car for around $58/day may be the best option. This will give you the ability to get to and from Kuala Lumpur Intl Airport, and also give you the flexibility to get around the area. Taking a taxi or rideshare service from the nearest airport, Kuala Lumpur Intl Airport, to your hotel is often the most cost effective transportation solution.

Is there a pool at The Face Suites?

Yes, The Face Suites has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

How close is The Face Suites from the Kuala Lumpur city center?

The center of Chow Kit, Kuala Lumpur, is just 0.5 mi away from the front doors of The Face Suites. You can find many fellow tourists at places such as Petronas Towers, which you can get to from The Face Suites using any means of transportation.

What is the The Face Suites phone number?

If you have questions or concerns about your stay, call +60 321 681 688 to talk to a The Face Suites front desk representative.

Does The Face Suites have Wi-Fi available?

Yes, The Face Suites has Wi-Fi available to hotel guests.

Is there a gym or fitness center at The Face Suites?

Yes. You should consider staying at The Face Suites if having access to a fitness center on-site is important.

What is the check-out time at The Face Suites?

12:00 PM. If you require a later check-out we advise discussing it with the front desk as soon as you’re able to. Check-in time is 3:00 PM.

How much does it cost to stay at The Face Suites, Kuala Lumpur?

The Face Suites room prices depend on your dates, room type and availability. The average price found recently is $97/night, with the best deals starting from $52/night. To see current deals, enter your dates in the form above.

Is there a restaurant at The Face Suites?

The Face Suites does have a restaurant. For drinks at the accommodation, there is a bar available.

Does The Face Suites have a laundry service?

Yes, there is a hotel laundry service for guests at The Face Suites. Guests also have access to an iron and an ironing board during their stay - either in the room, or by asking the front desk.

How far is The Face Suites from Kuala Lumpur Tower?

The popular Kuala Lumpur Tower is just over 0.4 mi from The Face Suites.

Is The Face Suites close to Muzium Diraja?

1.9 mi - making Muzium Diraja a reasonable walk or short drive/taxi from The Face Suites.