Very grand hotel with friendly staff and good choice of food. Resident pianist. Clean rooms. Convenient location to explore surrounding areas with free pass to use on buses and cable cars. The room was very comfortable, adequate, the pool area so relaxing, the dining area very relaxing and the service so friendly and adequate. We had a wonderful stay at the Steigenberger Grandhotel. The staff was very friendly, helpful and just great! What was really useful was to have the guest card included which enables you to use the public transportation and all mountain railways! Hope we can return soon.