Shangri-La Rasa Sayang, Penang

Shangri-La Rasa Sayang, Penang


Jalan Batu Feringgi, George Town, Malaysia

ExcellentBased on 2,574 reviews


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About Shangri-La Rasa Sayang, Penang

Established in 1973 and located in Batu Ferringhi, Shangri-La Rasa Sayang Penang features a sauna and an outdoor pool, as well as views of Penang Hill. Guests also have exclusive access to the CHI and...

Good to Know

To Downtown7.0 mi
Nearest airportPenang Intl
Distance to airport12.6 mi


Check-in time3:00 PM
Check-out time12:00 PM
InternetWi-Fi available in all areas
PolicyPets not allowed
Payment & CancellationPolicies vary by room type and provider.
Front desk number+60 4888 8888

Amenities at Shangri-La Rasa Sayang, Penang

Top features

Free airport shuttle
Free Wi-Fi
Pet friendly


  • Electric kettle
  • Entire unit located on ground floor
  • Executive lounge access
  • Family rooms
  • Fan
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Packed lunches
  • Free toiletries
  • Shoeshine
  • Garden view
  • Shops (on site)
  • Room service
  • Smoke alarms
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Inner courtyard view
  • Process in place to check health of guests
  • Child pool
  • Outdoor pool
  • Key card access
  • CCTV in common areas
  • Kids meals
  • CCTV outside property
  • No smoking
  • Restaurant
  • Bar/Lounge
  • Hand sanitizer in guest accommodation and key areas
  • Laptop safe
  • Express check-out
  • Hairdryer
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cable or satellite TV
  • Use of cleaning chemicals that are effective against coronavirus
  • Air-conditioned
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Pants press
  • Food can be delivered to guest accommodation
  • Guests can opt-out of accommodation cleaning
  • Free parking
  • Picnic area
  • Staff follow all safety protocols as directed by local authorities
  • Pool view
  • Disinfection of high-touch surfaces
  • Bathrobe
  • Private bathroom
  • Garden
  • Private check-in/check-out
  • Designated smoking area
  • 24hr front desk
  • Steam room
  • Storage available
  • Private parking
  • Spa and wellness center
  • Radio
  • Beachfront
  • Terrace/Patio
  • Increased accessibility
  • Linens
  • Towels
  • Safety deposit box
  • Grill
  • Sea view
  • Elevator
  • Minibar
  • Shampoo
  • Shower
  • Iron and ironing board
  • Shower cap
  • Accessible by elevator
  • Slippers
  • First-aid kit
  • Snack bar
  • Sofa
  • Balcony
  • Bathtub
  • Spa bath
  • Ice maker
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Carpeted
  • Toilet
  • Toilet paper
  • Safe
  • Sauna
  • Toothbrush
  • Children's high chair
  • Coffee machine
  • Tumble dryer
  • TV
  • Upper floors accessible by elevator
  • Conditioner
  • Valet parking
  • Desk
  • Wardrobe or closet
  • DVD player


  • Eco tourism
  • Fitness classes
  • Fitness center
  • Tennis
  • Kids' club
  • Table tennis
  • Playground
  • Hiking
  • Massage
  • Library


  • Business secretarial services
  • Babysitting or child care
  • Business center
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Multi-lingual staff
  • Photocopier service
  • Contactless check-in/check-out
  • Tour desk
  • Spa
  • Beauty salon
  • 24-hour security
  • Airport shuttle (surcharge)
  • Shuttle service
  • Wedding services
  • Ticket service

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Reviews for Shangri-La Rasa Sayang, Penang

Very goodBased on 2,574 verified guest reviews

Pros +
  • Most Staff friendly and accomodating. (in 252 reviews)
  • Most Staff friendly and accomodating. (in 247 reviews)
  • excellent variety of breakfast spread. (in 167 reviews)
Cons -
  • Hotel was not full. (in 47 reviews)
  • Nothing much worth mentioning. (in 20 reviews)
  • five star hotel of reputation . (in 8 reviews)

Traveler type:
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7.5 Good
well, at 4pm my room's not yet cleaned despite me going out of the room at about 11 and informing the housekeeping to clean the room. ordered room service the food came not complete. asked for a dvd player and waited for 45 minutes, they keep saying its on the way to the room but its not. the guy who made pancake at breakfast is always in a badmood. for 2 days his face is just like that. i mean, its rasa sayang. i dont remember this hotel to be this bad in terms of service. extremely dissapointed. with that kind of room rate you service should be tip top not like this

Photos of Shangri-La Rasa Sayang, Penang

Where is Shangri-La Rasa Sayang, Penang

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