Krystal Cancun
Hotel
Paseo Kukulcan km 9, Lotes 9 y 9A, Cancún, Quintana Roo, Mexico
$127
Cheapest rate
rate per night
Best deals for Krystal Cancun
Explore the most appealing deals available for Krystal Cancun, ensuring you get the best value for your stay. Properties were last updated on June 1, 2025.
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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About Krystal Cancun
Discover essential information, amenities, and features of Krystal Cancun, providing insights into what to expect during your stay. Information on this property was last updated on June 1, 2025.
Good to Know
| Check-in time | 3:00 PM |
|---|---|
| Check-out time | 12:00 PM |
| Payment & Cancellation | Policies vary by room type and provider. |
| Front desk number | +52 998 848 9800 |
Perks and amenities at Krystal Cancun
A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Krystal Cancun
- Private beach
- Snorkeling
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
General
- Window
- ATM on-site
- Extra-long beds (> 2 meters)
- Family rooms
- Cribs available
- Fire extinguisher
- Gift shop
- Laundry facilities
- Ironing service
- Flat-screen TV
- Free toiletries
- Room service
- Smoke alarms
- Heating
- Infinity pool
- Hot tub
- Interconnected room(s) available
- Child pool
- Outdoor pool
- Kids meals
- No smoking
- Restaurant
- Bar/Lounge
- Hairdryer
- Cable or satellite TV
- Air-conditioned
- Non-feather pillow
- Food can be delivered to guest accommodation
- Plunge pool
- Free parking
- Pool towels
- Private beach
- Bathrobe
- Private bathroom
- Garden
- 24hr front desk
- Designated smoking area
- Steam room
- Storage available
- Private parking
- Spa and wellness center
- Terrace/Patio
- Increased accessibility
- Beach towels
- Linens
- Towels
- Safety deposit box
- Sea view
- Seating area
- Elevator
- Minibar
- Pool bar
- Shower
- Iron and ironing board
- Shower cap
- Slippers
- Microwave
- Snack bar
- Socket near the bed
- Sofa bed
- Solarium
- Balcony
- Soundproof rooms
- Bottle of water
- Breakfast in the room
- Tea/coffee maker
- Telephone
- Tile/marble floor
- Toilet
- Safe
- Sauna
- City view
- Trash cans
- Coffee machine
- TV
- Valet parking
- Dining table
- Wardrobe or closet
Activities
- Fishing
- Board games/puzzles
- Golf
- Aerobics
- Scuba diving
- Diving
- Snorkeling
- Cooking classes
- Fitness center
- Kids' club
- Kids' outdoor play equipment
- Pay-per-view channels
- Playground
- Water park
- Water sport facilities (on site)
- Massage
Services
- Babysitting or child care
- Business center
- Car rental
- Wake-up service
- Daily housekeeping
- Fax/photocopying
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Laundry service
- Meeting/Banquet facilities
- Mini-market on site
- Special diet menus (on request)
- Tour desk
- Spa
- Beauty salon
- Airport shuttle
Reviews for Krystal Cancun
Read firsthand reviews and testimonials from guests who have stayed at Krystal Cancun, providing insights into their experiences. Travelers have left 5,036 reviews of Krystal Cancun to date. Review data was last updated on June 1, 2025.
7.5
Based on 5,036 verified guest reviews
Pros +
- The room service was good (in 4 reviews)
- Very close to Coco Bongo perfect location & beautiful sea views. (in 8 reviews)
- The staff was great (in 105 reviews)
Cons -
- Next day we left. (in 7 reviews)
- The personal is so rude specially in front desk. (in 17 reviews)
- It's the worst hotel ever. (in 81 reviews)
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Date
the room was unsafe, live wires exposed. when it rained the while hotel leaked and there was water everywhere.
check in was horrible, hidden desk could not be found. Room was five meteres from a nightclub and was shaking. fresh paint in room still wet from roof cavein. they argued, no manager working, endless excuses. Finally got another room with great view but next to exhaust from the buildings air conditioning. this hotel is a dump, they are touring it to vacation club buyers. Spa Broken, pool partially closed for cleaning. general bad service and poor maintenance.
Perfect location, amazing beach, great outdoor facilities, nice breakfast! The room was quite old and not so clean. When we needed something, we had to ask again and again for the services to be delivered.
Photos of Krystal Cancun
View a collection of 60 photos showcasing the rooms, amenities, and facilities of Krystal Cancun to help you visualize your stay. Photos for this property were last updated on June 1, 2025.
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