Krystal Cancun

Paseo Kukulcan km 9, lotes 9 y 9A, Hotel Zone, Cancun, Mexico

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About Krystal Cancun

Good 7.6
Beach views
Great location
Good for shopping

Featuring a Turkish steam bath, a private beach and an outdoor pool, Krystal is situated in Cancun and is a brief walk from Margaritaville and Hard Rock Cafe Cancun. It also provides a Jacuzzi, an all-inclusive meal plan and a sauna.

All the modern rooms at Krystal Cancun provide a mini bar, plus all the necessities for an enjoyable stay. They each offer ironing facilities, a telephone and a private bathroom.

Cancun Krystal houses both a restaurant and a bar where guests can relax of an evening with a meal and a drink. A wide selection of dining options are also found close by.

Cancun International Airport is a 30-minute drive from Krystal Hotel Cancun. For guests wishing to explore the great outdoors, the resort is close to popular fishing and scenic spots.

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Hotel Features


Room Service, Restaurant, Air Conditioned, Mini Bar, Cable / Satellite TV, Hair Dryer, TV, Steam Bath, En suite, Private Bathroom, Kids Club


Fitness Room/Gym, Swimming pool, Massage / Beauty Centre, Sauna, Private beach, Garden, Nightclubs, Water Activities, Fishing, Playground, Salon, Jacuzzi, Massage, Spa & Wellness Centre, Child Pool, Pool Outdoor


Business Center, Concierge, Tour Desk, Elevator / Lift, 24-Hour Reception, Dry Cleaning, Babysitting / Child Services, Conference Room(s), Currency Exchange, Multilingual Staff, Safe-Deposit Box, Meeting Rooms, Laundry service, Shops, Photocopier, Ticket Service, Executive Floor, Luggage Storage, Designated Smoking Area, Shops in Hotel, Souvenirs/Gift Shop, Self Laundry


Valet parking is offered at the hotel. There is an airport shuttle that runs from the hotel.


From 3:00 PM


Prior to 12:00 PM

Guest Reviews

Krystal Cancun



11,552 guest reviews

Rating summary

  • Cleanliness7.0
  • Dining7.6
  • Facilities7.6
  • Location7.9
  • Rooms7.6
  • Service7.2

Who stays here?

  • Solo travellers
  • Couples most popular!
  • Business travellers
  • Families
  • Groups

Top comments from

  • Stunning beach views
  • Convenient location
  • Convenient shopping nearby
  • Beautiful beach
  • Stunning views
  • Welcoming staff
  • Amazing beach
  • Great dining options
  • Great location
  • Great location
  • Plenty of shopping options nearby
  • Rooms were clean and comfortable
  • Great location
  • Great beach
  • Rooms were clean and comfortable
  • Great local shopping area
  • Great location
  • Great beach
  • Accommodating staff
  • The pool was great
  • Stunning views
  • Stunning beach views
  • Convenient location
  • Amazing beach
  • Speedy check-in/check-out process
  • Loved the pool
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