Krystal Cancun

Krystal Cancun

4 stars 

Paseo Kukulcan Km 9 Lotes 9 y 9 A, Cancún, Quintana Roo, Mexico

GoodBased on 3,192 reviews


Cheapest rate

per night

Wed 6/19
Thu 6/20

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About Krystal Cancun

Discover essential information, amenities, and features of Krystal Cancun, providing insights into what to expect during your stay. Information on this property was last updated on June 12, 2024.
Boasting an outdoor pool, a private beach and a Jacuzzi, Krystal Cancun is situated in Cancun and offers modern accommodation. It also features a sauna and a Turkish steam bath.

Rooms at Canc...

Good to Know

Check-in time3:00 PM
Check-out time12:00 PM
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 998 848 9800

Amenities at Krystal Cancun

  • Parking
  • Free Wi-Fi
  • Pool
  • Spa


  • Window
  • ATM on-site
  • Extra-long beds (> 2 meters)
  • Family rooms
  • Cribs available
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Room service
  • Smoke alarms
  • Heating
  • Infinity pool
  • Hot tub
  • Interconnected room(s) available
  • Child pool
  • Outdoor pool
  • Kids meals
  • No smoking
  • Restaurant
  • Bar/Lounge
  • Hairdryer
  • Cable or satellite TV
  • Air-conditioned
  • Non-feather pillow
  • Food can be delivered to guest accommodation
  • Plunge pool
  • Free parking
  • Pool towels
  • Private beach
  • Bathrobe
  • Private bathroom
  • Garden
  • 24hr front desk
  • Designated smoking area
  • Steam room
  • Storage available
  • Private parking
  • Spa and wellness center
  • Terrace/Patio
  • Increased accessibility
  • Beach towels
  • Linens
  • Towels
  • Safety deposit box
  • Sea view
  • Seating area
  • Elevator
  • Minibar
  • Pool bar
  • Shower
  • Iron and ironing board
  • Shower cap
  • Slippers
  • Microwave
  • Snack bar
  • Socket near the bed
  • Sofa bed
  • Solarium
  • Balcony
  • Soundproof rooms
  • Bottle of water
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Tile/marble floor
  • Toilet
  • Safe
  • Sauna
  • City view
  • Trash cans
  • Coffee machine
  • TV
  • Valet parking
  • Dining table
  • Wardrobe or closet


  • Fishing
  • Board games/puzzles
  • Golf
  • Aerobics
  • Scuba diving
  • Diving
  • Snorkeling
  • Cooking classes
  • Fitness center
  • Kids' club
  • Kids' outdoor play equipment
  • Pay-per-view channels
  • Playground
  • Water park
  • Water sport facilities (on site)
  • Massage


  • Babysitting or child care
  • Business center
  • Car rental
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Special diet menus (on request)
  • Tour desk
  • Spa
  • Beauty salon
  • Airport shuttle

Reviews for Krystal Cancun

Read firsthand reviews and testimonials from guests who have stayed at Krystal Cancun, providing insights into their experiences. Travelers have left 3,192 reviews of Krystal Cancun to date. Review data was last updated on June 12, 2024.
GoodBased on 3,192 verified guest reviews

Pros +
  • "Definitely, beautiful beaches to visit!" (in 202 reviews)
  • Very accommodating Clean place great location. (in 193 reviews)
  • The staff was great . (in 124 reviews)
Cons -
  • Room was disgusting and had mold. (in 116 reviews)
  • Room was disgusting and had mold. (in 115 reviews)
  • "Old room, very loud A/C." (in 91 reviews)

Traveler type:
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3.7 Poor
the room was unsafe, live wires exposed. when it rained the while hotel leaked and there was water everywhere.
6.0 Okay
check in was horrible, hidden desk could not be found. Room was five meteres from a nightclub and was shaking. fresh paint in room still wet from roof cavein. they argued, no manager working, endless excuses. Finally got another room with great view but next to exhaust from the buildings air conditioning. this hotel is a dump, they are touring it to vacation club buyers. Spa Broken, pool partially closed for cleaning. general bad service and poor maintenance.
7.5 Good
Perfect location, amazing beach, great outdoor facilities, nice breakfast! The room was quite old and not so clean. When we needed something, we had to ask again and again for the services to be delivered.

Photos of Krystal Cancun

View a collection of 60 photos showcasing the rooms, amenities, and facilities of Krystal Cancun to help you visualize your stay. Photos for this property were last updated on June 12, 2024.

Hotels similar to Krystal Cancun

Discover other properties in Cancún that offer a similar experience and ambiance to Krystal Cancun. In total, there are 3,877 hotels serving travelers in Cancún. Price data was last updated on June 12, 2024.

Explore Hotel Zone, Cancún

Krystal Cancun is located at Paseo Kukulcan Km 9 Lotes 9 y 9 A in the Hotel Zone neighborhood of Cancún. Popular landmark data was lasted updated on June 12, 2024.

Most Popular Landmarks

Forum Beach0.1 mi
Playa Caracol0.2 mi
Delphinus Punta Cancún0.3 mi
Playa Chac Mool0.5 mi
Cancun Golf Club at Pok Ta Pok1.0 mi
Playa Tortugas1.6 mi
Acuario Interactivo2.1 mi
Playa Langosta2.4 mi
Playa Marlin2.4 mi
Kukulcan Plaza2.6 mi
Torre Escenica2.8 mi
Parroquia de Cristo Resucitado3.1 mi

FAQs when booking at Krystal Cancun

Find answers to commonly asked questions regarding reservations, amenities, policies, and more when booking a stay at Krystal Cancun. FAQs were last updated on June 12, 2024.
  • How close is Krystal Cancun to the nearest airport, Cancun Airport?

    At just 10.9 mi apart, the expected drive time from the nearest airport, Cancun Airport, to Krystal Cancun is 0h 21m. The estimated drive time may vary depending on high and low traffic times in the surrounding area. This is especially true for metro areas.

  • What is the best way for guests to get from Cancun Airport to Krystal Cancun?

    Krystal Cancun has parking for hotel guests so for most visitors spending time in Cancún, renting a car for around $8/day may be the best option. This will give you the ability to get to and from Cancun Airport, and also give you the flexibility to get around the area. Taking a taxi or rideshare service from the nearest airport, Cancun Airport, to your hotel is often the most cost effective transportation solution.

  • Is there a pool at Krystal Cancun?

    Yes. Many people visiting Cancún look for a hotel with a pool. Krystal Cancun has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regards to pool usage.

  • How close is Krystal Cancun from the Cancún city center?

    The center of Hotel Zone, Cancún, is just 0.9 mi away from the front doors of Krystal Cancun. You can find many fellow tourists at places such as Playa Delfines, which you can get to from Krystal Cancun using any means of transportation.

  • What is the Krystal Cancun phone number?

    If you have questions or concerns about your stay, call +52 998 848 9800 to talk to a Krystal Cancun front desk representative.

  • Does Krystal Cancun have Wi-Fi available?

    Yes, Krystal Cancun has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center at Krystal Cancun?

    Yes. You should consider staying at Krystal Cancun if having access to a fitness center on-site is important.

  • What is the check-out time at Krystal Cancun?

    12:00 PM is the check-out time at Krystal Cancun. Late check-out may be available, but needs to be agreed with the hotel.

  • How much does it cost to stay at Krystal Cancun, Cancún?

    $97 per night is the best price found recently for a room at Krystal Cancun, with average deals around $175 per night. Enter your dates in the form above to see current prices.

  • Is there a restaurant at Krystal Cancun?

    There is an on-site restaurant - contact Krystal Cancun for opening and last order times. If you’re more interested in drinking than eating, there’s a bar on-site too.

  • Does Krystal Cancun have a laundry service?

    Krystal Cancun does have a laundry service. Contact the property for details. There is also an ironing board and iron in the accommodation.

  • Does Krystal Cancun offer accessible rooms?

    Yes, Krystal Cancun provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Krystal Cancun?

    For the best chance to save money on your Krystal Cancun reservation, consider staying in October, when prices are typically at their lowest ($357).

  • In what area of Cancún is Krystal Cancun located?

    Krystal Cancun is located within the Hotel Zone area of Cancún. Utilize the map on this page to understand where Krystal Cancun is in relation to the rest of Cancún.

  • What is the cheapest day to check into Krystal Cancun?

    Consider checking into Krystal Cancun on Sunday, when the nightly price is typically at its lowest (average nightly rate of $146).

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