Krystal Cancun


Paseo Kukulcan Lote 9, Cancún, Quintana Roo, Mexico

GoodBased on 2,651 reviews


Cheapest rate

per night

Wed 5/12
Thu 5/13

Best Deals for Krystal Cancun

This destination can have additional per person taxes which are excluded in the prices below

Wed 5/12
Thu 5/13
Wed 5/12
Thu 5/13
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Nightly base price

Reviews for Krystal Cancun

GoodBased on 2,651 reviews
Rating Summary
  • Cleanliness7.8
  • Comfort7.9
  • Facilities6.8
  • Food7.1
  • Location9.2
  • Room quality5.3
  • Services7.5
  • Staff7.8
  • Value for money7.2
Who stays here?
  • Families with older children 
  • Families with young children 
  • Families 
  • Mature couples 
  • Young couples 
  • Couples most popular!
  • Groups of friends 
  • Solo travelers 
  • Business travelers 
Top comments


avoid this place unless you have no options

my son got electrocuted

About Krystal Cancun

Featuring a Turkish steam bath, a private beach and an outdoor pool, Krystal is situated in Cancun and is a brief walk from Margaritaville and Hard Rock Cafe Cancun. It also provides a Jacuzzi, an all...

Good to Know

Distance to city centre

5.6 mi

Location rating


Nearest airport


Distance to airport

10.9 mi



3:00 PM


12:00 PM


Internet, Free Wi-Fi


Policies vary by room type and provider.

Contact Number

+52 998 848 9800

Amenities at Krystal Cancun

Top Features

Free parking
Free airport shuttle
Free Wi-Fi
Pet friendly


Extra-long beds (> 2 meters), Family rooms, Cribs available, Gift shop, Laundry facilities, Ironing service, Flat-screen TV, Free toiletries, Shops (on site), Room service, Physical distancing in dining areas, Physical distancing rules, Process in place to check health of guests, Hot tub, Interconne...


Golf, Fitness center, Kids' club, Pay-per-view channels, Playground, Massage


Babysitting or child care, Business center, Car rental, Wake-up service, Fax/photocopying, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Multi-lingual staff, Contactless check-in/check-out, Tour desk, Spa, Beauty salon, Wedding services, Ticket service, A...

Photos of Krystal Cancun

Where is Krystal Cancun

FAQs when booking at Krystal Cancun

  • Is pricing at Krystal Cancun comparable to 4 star hotels in Cancún?

    Hotels in Cancún that are rated 4 stars generally cost $195/night, but on average, Krystal Cancun is available for 30% less than the average rate in the area. You can usually enjoy a stay at Krystal Cancun for $138/night. This is a great deal for HotelsCombined users planning to visit Cancún.

  • How close is Krystal Cancun to the nearest airport, Cancún?

    At just 10.9 mi apart, the expected drive time from the nearest airport, Cancún, to Krystal Cancun is 21min. The estimated drive time may vary depending on high and low traffic times in the surrounding area. This is especially true for metro areas.

  • What is the best way for guests to get from Cancún to Krystal Cancun?

    Rideshare apps and taxis remain a very common solution for Krystal Cancun guests. This is often the most cost-effective method of transportation when visiting Cancún.

  • Is there a pool at Krystal Cancun?

    Yes. Many people visiting Cancún look for a hotel with a pool. Krystal Cancun has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regards to pool usage.

  • How close is Krystal Cancun from the Cancún city center?

    Krystal Cancun is just 1.5 mi away from the center of Downtown, Cancún. From Krystal Cancun you can easily get to other popular landmarks such as Playa Delfines.

  • What is the Krystal Cancun phone number?

    For assistance regarding your reservation at Krystal Cancun please call +52 998 848 9800.

  • Does Krystal Cancun have Wi-Fi available?

    Yes, Krystal Cancun has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center at Krystal Cancun?

    Krystal Cancun does have a gym on-site. The gym area is only open to hotel guests and the hours and rules can change drastically from hotel to hotel. It is recommended that you contact the front desk with questions.

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