Kampala Serena Hotel

Kampala Serena Hotel

Hotel
 

P.O Box 7814, Kintu Road Kampala, Kampala, Uganda

ExcellentBased on 101 reviews
8.5

$252

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Wed 12/14

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About Kampala Serena Hotel

Kampala Serena Hotel is a themed base when in Kampala and is close to everything the area has to offer. Some of the popular features at this 5-star hotel include a rooftop terrace, a Jacuzzi and free ...

Good to Know

To Downtown0.4 mi
Rating8.5
Nearest airportEntebbe
Distance to airport21.5 mi

Policies

Check-in time12:00 PM
Check-out time10:00 AM
InternetWi-Fi available in all areas
Payment & CancellationPolicies vary by room type and provider.
Front desk number+256 414 309 000

Amenities at Kampala Serena Hotel

Top Features

Parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

General

  • Electric kettle
  • Executive lounge access
  • Family rooms
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Garden view
  • Room service
  • Smoke alarms
  • Breakfast included
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • Hot tub
  • Child pool
  • Outdoor pool
  • Key card access
  • CCTV in common areas
  • Kids meals
  • CCTV outside property
  • No smoking
  • Restaurant
  • Bar/Lounge
  • Hand sanitizer in guest accommodation and key areas
  • Express check-out
  • Hairdryer
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cable or satellite TV
  • Use of cleaning chemicals that are effective against coronavirus
  • Air-conditioned
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Pants press
  • Food can be delivered to guest accommodation
  • Complimentary breakfast
  • Free parking
  • Pool towels
  • Staff follow all safety protocols as directed by local authorities
  • Pool view
  • Disinfection of high-touch surfaces
  • Coffee shop
  • Bathrobe
  • Private bathroom
  • Garden
  • 24hr front desk
  • Designated smoking area
  • Steam room
  • Storage available
  • Private parking
  • Spa and wellness center
  • Terrace/Patio
  • Increased accessibility
  • Linens
  • Towels
  • Safety deposit box
  • Seating area
  • Elevator
  • Minibar
  • Pool bar
  • Shared lounge/TV area
  • Shower
  • Iron and ironing board
  • Slippers
  • First-aid kit
  • Alarm clock
  • Allergy-free room
  • Enhanced cleaning
  • Balcony
  • Soundproof rooms
  • Bathtub
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Carpeted
  • Toilet
  • Sauna
  • City view
  • Tumble dryer
  • TV
  • Valet parking
  • Desk
  • Wardrobe or closet

Activities

  • Golf
  • Aerobics
  • Fitness center
  • Massage

Services

  • Babysitting or child care
  • Business center
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Special diet menus (on request)
  • Tour desk
  • Health club
  • Spa
  • Beauty salon
  • 24-hour security
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)
  • Conference rooms
  • Wedding services
  • Ticket service

Hotels Similar to Kampala Serena Hotel

Reviews for Kampala Serena Hotel

8.5
GreatBased on 101 verified guest reviews
8.7Families
8.5Solo
8.0Friends
9.0Couples

Pros +
  • "Super friendly staff, in-house PCR testing (wow!" (in 27 reviews)
  • Fantastic hotel with great ambiance and very attentive staff (in 18 reviews)
  • "Great hotel, would reccommend." (in 17 reviews)
Cons -
  • "Nothing much , no variety of foods." (in 3 reviews)
  • Old but well maintained property. (in 2 reviews)

Traveler type:
Sort by:
Date
A
10.0 Excellent
HotelsCombined
The moment you enter the hotel, you don’t want to leave. It gives you the perfect feeling to be in Africa with it's park, decorations and restaurants, It’s a resort in the city. Nice Spa, spacious rooms, very good service, friendly staff always ready to help and assist. Nice meetings area, located in a ideal place for business. Great breakfast, the spa, the explorer restaurant and the bar. The fine dining restaurant is also very good and upscale in Africa. I recommend the hotel and will probably continue to come over.
L
10.0 Excellent
HotelsCombined
The moment you enter the hotel, you don’t want to leave. It gives you the perfect feeling to be in Africa with it's park, decorations and restaurants, It’s a resort in the city. Nice Spa, spacious rooms, very good service, friendly staff always ready to help and assist. Nice meetings area, located in a ideal place for business. Great breakfast, the spa, the explorer restaurant and the bar. The fine dining restaurant is also very good and upscale in Africa. I recommend the hotel and will probably continue to come over.
C
10.0 Excellent
HotelsCombined
The moment you enter the hotel, you don’t want to leave. It gives you the perfect feeling to be in Africa with it's park, decorations and restaurants, It’s a resort in the city. Nice Spa, spacious rooms, very good service, friendly staff always ready to help and assist. Nice meetings area, located in a ideal place for business. Great breakfast, the spa, the explorer restaurant and the bar. The fine dining restaurant is also very good and upscale in Africa. I recommend the hotel and will probably continue to come over.

Photos of Kampala Serena Hotel

Where is Kampala Serena Hotel

Most Popular Landmarks

Gaddafi National Mosque1.3 mi
Namirembe Cathedral1.9 mi
Kasubi Tombs2.3 mi
Rubaga Cathedral2.6 mi

FAQs when booking at Kampala Serena Hotel

Is there a pool at Kampala Serena Hotel?

Yes. Many people visiting Kampala look for a hotel with a pool. Kampala Serena Hotel has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regards to pool usage.

What is the Kampala Serena Hotel phone number?

The best way to contact Kampala Serena Hotel is by calling +256 414 309 000.

Does Kampala Serena Hotel have Wi-Fi available?

Yes, Kampala Serena Hotel has Wi-Fi available to hotel guests.

Is there a gym or fitness center at Kampala Serena Hotel?

Kampala Serena Hotel does have a gym on-site. The gym area is only open to hotel guests and the hours and rules can change drastically from hotel to hotel. It is recommended that you contact the front desk with questions.

What is the check-out time at Kampala Serena Hotel?

Kampala Serena Hotel check-out time is 10:00 AM, though late check-out may be accommodated if agreed in advance with the hotel reception.

How much does it cost to stay at Kampala Serena Hotel, Kampala?

Kampala Serena Hotel room prices depend on your dates, room type and availability. The average price found recently is $285/night, with the best deals starting from $212/night. To see current deals, enter your dates in the form above.

Is there a restaurant at Kampala Serena Hotel?

Yes, there is a restaurant on-site at Kampala Serena Hotel, Kampala. For drinks at the accommodation, there is a bar available.

Does Kampala Serena Hotel have a laundry service?

Yes, there are laundry services usually available at Kampala Serena Hotel, Kampala. Guests also have access to an iron and an ironing board during their stay - either in the room, or by asking the front desk.