Hotel Universal

Hotel Universal


Calzada de Guadalupe 25 Colonia Maza, Mexico City, Mexico City Federal District, Mexico

GoodBased on 358 reviews


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About Hotel Universal

Hotel Universal Mexico City is located in Mexico City and features complimentary Wi-Fi. It also provides luggage storage, a tour desk and a 24-hour reception.

There are a range of amenities a...

Good to Know

To Downtown2.9 mi
Nearest airportMexico City Benito Juarez
Distance to airport3.9 mi


Check-in time7:00 AM
Check-out time2:00 PM
InternetFree Wi-Fi
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 555 526 8581

Amenities at Hotel Universal

Top features

Free airport shuttle
Free Wi-Fi
Pet friendly


  • Window
  • Radio
  • Entire unit located on ground floor
  • Raised toilet
  • Entire unit wheelchair accessible
  • Terrace/Patio
  • Linens
  • Towels
  • Fire extinguisher
  • Elevator
  • Flat-screen TV
  • Free toiletries
  • Shampoo
  • Room service
  • Smoke alarms
  • Shower
  • Shower cap
  • Shower chair
  • Physical distancing rules
  • Slippers
  • First-aid kit
  • Process in place to check health of guests
  • Socket near the bed
  • CCTV in common areas
  • No smoking
  • Garage
  • Hand sanitizer in guest accommodation and key areas
  • Blu-ray player
  • Express check-out
  • Hairdryer
  • Bottle of water
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cable or satellite TV
  • Telephone
  • Use of cleaning chemicals that are effective against coronavirus
  • Carpeted
  • CD player
  • Non-feather pillow
  • Toilet
  • Guest accommodation is disinfected between stays
  • Toilet paper
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Safe
  • City view
  • Cleaning products
  • Delivered food is securely covered
  • Clothes rack
  • Trash cans
  • Food can be delivered to guest accommodation
  • Guests can opt-out of accommodation cleaning
  • TV
  • Free parking
  • Upper floors accessible by stairs
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Private bathroom
  • Walk-in shower
  • 24hr front desk
  • Storage available
  • DVD player
  • Private parking


  • Pay-per-view channels


  • Ticket service
  • Wake-up service
  • Daily housekeeping
  • Contactless check-in/check-out
  • Tour desk
  • Face masks for guests available
  • Key access
  • 24-hour security

Hotels similar to Hotel Universal

Reviews for Hotel Universal

GoodBased on 358 verified guest reviews

Pros +
  • Good value friendly and helpful staff. (in 11 reviews)
  • Great value for money. (in 11 reviews)
  • good located between historic city center and Basilica Guadalupe. (in 7 reviews)
Cons -
  • "The area outside the hotel not so good, a little bit noisy" (in 5 reviews)
  • Location is not near many tourist attractions. (in 5 reviews)
  • Pros: A constant presence of cleaning ladies around the hotel. (in 3 reviews)

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Photos of Hotel Universal

Where is Hotel Universal

Most Popular Landmarks

Plaza Garibaldi1.1 mi
Plaza de la Constitucion1.4 mi
Palacio de Minería1.4 mi
Palace of Fine Arts1.5 mi
Monumento a la Revolución1.9 mi
Estadio Azteca10.5 mi

Getting Around

Mexico City Hotel Antas1.4 mi
Mexico City San Juan de Letrán1.7 mi
Mexico City Amigo Hostel1.7 mi
Mexico City Hotel Casa Blanca1.7 mi
Mexico City Terminal Oriente San Lázaro1.9 mi
Mexico City Central de Autobuses del Norte1.9 mi

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