Grand Sapphire Hotel

Grand Sapphire Hotel


Dostyk Avenue 32, Almaty, Kazakhstan

GoodBased on 647 reviews


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About Grand Sapphire Hotel

This comfortable hotel in Almaty offers complimentary Wi-Fi, as well as a chromatherapy bath and a Finnish sauna. It also features a coffee bar, an express check-in and check-out feature and a Turkish...

Good to Know

To Downtown1.0 mi


Check-in time2:00 PM
Check-out time12:00 PM
InternetWi-Fi available in all areas
PolicyPets not allowed
Payment & CancellationPolicies vary by room type and provider.
Front desk number+7 727 349 3555

Amenities at Grand Sapphire Hotel

Top Features

Free airport shuttle
Free Wi-Fi
Pet friendly


  • Electric kettle
  • Family rooms
  • Fan
  • Cribs available
  • Fire extinguisher
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Fold-up bed
  • Free toiletries
  • Room service
  • Smoke alarms
  • Heating
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • Interconnected room(s) available
  • Key card access
  • CCTV in common areas
  • CCTV outside property
  • No smoking
  • Restaurant
  • Bar/Lounge
  • Landmark view
  • Hand sanitizer in guest accommodation and key areas
  • Express check-out
  • Hairdryer
  • Cable or satellite TV
  • Use of cleaning chemicals that are effective against coronavirus
  • Mountain view
  • Air-conditioned
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Guests can opt-out of accommodation cleaning
  • Free parking
  • Staff follow all safety protocols as directed by local authorities
  • Coffee shop
  • Bathrobe
  • Private bathroom
  • Private check-in/check-out
  • 24hr front desk
  • Designated smoking area
  • Steam room
  • Storage available
  • Private parking
  • Spa and wellness center
  • Raised toilet
  • Linens
  • Towels
  • Safety deposit box
  • Fireplace
  • Seating area
  • Elevator
  • Minibar
  • Shampoo
  • Shower
  • Iron and ironing board
  • Shower cap
  • Accessible by elevator
  • Slippers
  • First-aid kit
  • Sofa
  • Sofa bed
  • Baby safety gates
  • Soundproof rooms
  • Soundproofing
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Telephone
  • Carpeted
  • Refrigerator
  • Toilet
  • Toilet paper
  • Thermometers for guests provided by property
  • Safe
  • Toothbrush
  • Sauna
  • City view
  • Clothes rack
  • Trash cans
  • TV
  • Upper floors accessible by elevator
  • Conditioner
  • Desk
  • Walk-in shower
  • Wardrobe or closet


  • Board games/puzzles
  • Game room
  • Indoor play area
  • Hiking
  • Massage


  • Barber/hair stylist
  • Business center
  • Car rental
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Grocery deliveries
  • Hammam (Turkish bath)
  • Laundry service
  • Meeting/Banquet facilities
  • Multi-lingual staff
  • Photocopier service
  • Face masks for guests available
  • Spa
  • Key access
  • Beauty salon
  • 24-hour security
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)
  • Ticket service

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Reviews for Grand Sapphire Hotel

GoodBased on 646 verified guest reviews

Pros +
  • Nice clean room with good location. (in 27 reviews)
  • Location and staff are amazing (in 25 reviews)
  • "Beautiful lift, The room was clean." (in 21 reviews)
Cons -
  • We got a family room. (in 12 reviews)
  • My first room had twin beds and it was too hot. (in 11 reviews)
  • Breakfast very poor. (in 10 reviews)

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Where is Grand Sapphire Hotel

Most Popular Landmarks

Shymbulak Ski Resort8.4 mi

FAQs when booking at Grand Sapphire Hotel

Is pricing at Grand Sapphire Hotel comparable to 4 star hotels in Almaty?

In Almaty, the average nightly rate for 4 stars hotels is $127. The expected nightly rate for Grand Sapphire Hotel is around $54; a price that is 58% cheaper than the city average. HotelsCombined considers Grand Sapphire Hotel to be a good deal if you’re looking to stay at a 4 stars hotel in Almaty.

How close is Grand Sapphire Hotel to the nearest airport, Almaty Airport?

There are 8 mi between the closest airport, Almaty Airport, and Grand Sapphire Hotel. The drive to the airport from the hotel should take you 0h 15m with a normal traffic flow. It’s important to take high traffic times into consideration, especially in metropolitan areas.

What is the best way for guests to get from Almaty Airport to Grand Sapphire Hotel?

For the most freedom while visiting Almaty, consider renting a car for about $52/day and parking it at Grand Sapphire Hotel where they offer parking spaces to hotel guests. Rideshare apps and taxis remain a very common solution for Grand Sapphire Hotel guests. This is often the most cost-effective method of transportation when visiting Almaty.

What is the Grand Sapphire Hotel phone number?

For questions regarding your hotel or your stay, call +7 727 349 3555.

Does Grand Sapphire Hotel have Wi-Fi available?

Yes, Grand Sapphire Hotel has Wi-Fi available to hotel guests.

What is the check-out time at Grand Sapphire Hotel?

Grand Sapphire Hotel check-out time is 12:00 PM, though late check-out may be accommodated if agreed in advance with the hotel reception.

How much does it cost to stay at Grand Sapphire Hotel, Almaty?

A good deal at Grand Sapphire Hotel right now is between $43 and $54 per night. Prices change based on dates and room type, so enter your requirements in the form above to see the best deals currently available.

Is there a restaurant at Grand Sapphire Hotel?

There is a restaurant located in Grand Sapphire Hotel. Please contact them for kitchen hours. A bar is also available on-site.

Does Grand Sapphire Hotel have a laundry service?

This accommodation does offer laundry services. There are irons (and ironing boards) at the property too.