Pros: Room was very clean and quite spacious especially for European standard. The bed had good bedding, slept very well. Major con is that the staff were not friendly or welcoming at all. They just watched us walk pass them in the front desk, no smile, no any kind of interaction. During our check-in, we did not receive any information about the check-out time, breakfast, restaurants in the area, or whatever info that might actually helpful for us during our stay. We had to ask for everything. Terrible! Worst customer service ever. The breakfast was a mess, coffee was not drinkable. Much to improve on.