Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Hotel
 

Km. 72 Carretera Cancun-Tulum, Puerto Aventuras, Quintana Roo, Mexico

ExcellentBased on 96 reviews
8.0

$345

Cheapest rate

per night

Tue 3/28
Tue 4/4

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About Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Located in Puerto Aventuras, Hard Rock Hotel Riviera Maya- Heaven Section Adults Only All Inclusive provides modern 5-star accommodation, as well as an outdoor pool, outdoor tennis courts and a privat...

Good to Know

To Downtown1.3 mi
Rating8.0
Nearest airportCozumel
Distance to airport18.1 mi

Policies

Check-in time3:00 PM
Check-out time12:00 PM
InternetWi-Fi available in all areas
PolicyPets allowed on request. Charges may apply.
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 984 875 1130

Amenities at Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Top Features

Parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

General

  • ATM on-site
  • Entire unit located on ground floor
  • Cribs available
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Fruits
  • Garden view
  • Room service
  • Smoke alarms
  • Heating
  • Breakfast included
  • Hypoallergenic
  • Hypoallergenic pillow
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • Hot tub
  • Interconnected room(s) available
  • Outdoor pool
  • Key card access
  • CCTV in common areas
  • CCTV outside property
  • Restaurant
  • Bar/Lounge
  • Hand sanitizer in guest accommodation and key areas
  • Laptop safe
  • Hairdryer
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cable or satellite TV
  • Use of cleaning chemicals that are effective against coronavirus
  • Air-conditioned
  • Air purifiers
  • Non-feather pillow
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Outdoor dining area
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Pants press
  • Food can be delivered to guest accommodation
  • Complimentary breakfast
  • Guests can opt-out of accommodation cleaning
  • Free parking
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Pool with a view
  • Private beach
  • Bathrobe
  • Private bathroom
  • Garden
  • Kitchen
  • Designated smoking area
  • 24hr front desk
  • Night club
  • Storage available
  • Private parking
  • Spa and wellness center
  • Non-smoking rooms available
  • Terrace/Patio
  • Increased accessibility
  • Beach towels
  • Towels
  • Safety deposit box
  • Saltwater pool
  • Adults only
  • Sea view
  • Seating area
  • Elevator
  • Minibar
  • Shampoo
  • Pool bar
  • Shower
  • Dishwasher
  • Iron and ironing board
  • Shower cap
  • Accessible by elevator
  • Slippers
  • First-aid kit
  • Additional bathroom
  • Snack bar
  • Socket near the bed
  • Sofa
  • Alarm clock
  • Enhanced cleaning
  • Balcony
  • Bathtub
  • Soundproofing
  • Spa bath
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Toilet
  • Toilet paper
  • Safe
  • Sauna
  • Toothbrush
  • Clothes rack
  • Trash cans
  • Coffee machine
  • TV
  • Smartphone dock
  • Upper floors accessible by elevator
  • Conditioner
  • Upper floors accessible by stairs
  • Valet parking
  • Desk
  • Dining area
  • Dining table
  • Wardrobe or closet
  • Water slide

Activities

  • Bicycle rental
  • Game room
  • Golf
  • Cycling
  • Aerobics
  • Scuba diving
  • Diving
  • Evening entertainment
  • Gaming console
  • Fitness center
  • Tennis
  • Karaoke
  • Water park
  • Playground
  • Pool table
  • Basketball court
  • Massage

Services

  • Babysitting or child care
  • Business center
  • Car rental
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Multi-lingual staff
  • Contactless check-in/check-out
  • Tour desk
  • Face masks for guests available
  • Spa
  • Beauty salon
  • Airport shuttle (surcharge)
  • Wedding services
  • Ticket service

Hotels Similar to Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Reviews for Heaven at Hard Rock Hotel Riviera Maya - Adults Only

8.0
Very goodBased on 96 verified guest reviews

Pros +
  • Service and staff is amazing! (in 13 reviews)
  • "Well kept, outstanding service and great restaurants" (in 9 reviews)
  • The room was perfectly clean. (in 7 reviews)
Cons -
  • Disgusting facilities and food. (in 6 reviews)
  • The room we did get was not properly cleaned. (in 3 reviews)
  • The mini bar is extremely limited. (in 2 reviews)

Photos of Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Where is Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Most Popular Landmarks

Omni Beach1.2 mi
Cenote Azul2.9 mi

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