Hard Rock Hotel Riviera Maya

Hard Rock Hotel Riviera Maya

Hotel
4 stars 

Km 72, Carretera Cancun-Chetumal, Puerto Aventuras, Quintana Roo, Mexico

Good394 verified ratings
7.8

$498

Cheapest rate

rate per night

Provider
Nightly total
$498
Rooms
About
Reviews
Photos
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Location
FAQ

Best deals for Hard Rock Hotel Riviera Maya

Explore the most appealing deals available for Hard Rock Hotel Riviera Maya, ensuring you get the best value for your stay. Properties were last updated on December 12, 2025.
Fri 12/19
Sat 12/20
Luxury room
bed type unknown
$498
nightly with fees
Deluxe room
bed type unknown
$332
nightly with fees
bed type unknown
$351
nightly with fees
1 king bed
$362
nightly with fees
Double room
bed type unknown
$472
nightly with fees
bed type unknown
$541
nightly with fees
2 double beds
$585
nightly with fees
Standard room
bed type unknown
$354
nightly with fees
1 king bed
$393
nightly with fees
bed type unknown
$423
nightly with fees
King room
1 king bed
$415
nightly with fees
bed type unknown
$422
nightly with fees
bed type unknown
$438
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Best priceguarantee

About Hard Rock Hotel Riviera Maya

Discover essential information, amenities, and features of Hard Rock Hotel Riviera Maya, providing insights into what to expect during your stay. Information on this property was last updated on December 12, 2025.
Bordered by a private white sand beach and lush tropical landscapes, this decadent luxury resort pulls out all the stops for an unreal holiday for families and couples alike. The resort is situated ne...

Good to Know

Check-in time3:00 PM
Check-out time12:00 PM
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 984 875 1100
License number: 008-007-000402

Perks and amenities at Hard Rock Hotel Riviera Maya

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Hard Rock Hotel Riviera Maya
  • Private beach
  • Snorkeling
  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Valet parking

General

  • Window
  • ATM on-site
  • Entire unit located on ground floor
  • Family rooms
  • Cribs available
  • Gift shop
  • Laundry facilities
  • Flat-screen TV
  • Free toiletries
  • Garden view
  • Room service
  • Smoke alarms
  • Hot tub
  • Interconnected room(s) available
  • Child pool
  • Outdoor pool
  • Key card access
  • No smoking
  • Restaurant
  • Bar/Lounge
  • Laptop safe
  • Express check-out
  • Hairdryer
  • Air-conditioned
  • Non-feather pillow
  • Food can be delivered to guest accommodation
  • Plunge pool
  • Free parking
  • Pool towels
  • Pool with a view
  • Private beach
  • Bathrobe
  • Private bathroom
  • Garden
  • 24hr front desk
  • Designated smoking area
  • Kitchenette
  • Night club
  • Storage available
  • Private parking
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Linens
  • Towels
  • Safety deposit box
  • Sea view
  • Seating area
  • Elevator
  • Shampoo
  • Pool bar
  • Shared lounge/TV area
  • Shower
  • Iron and ironing board
  • Accessible parking
  • Slippers
  • First-aid kit
  • Snack bar
  • Socket near the bed
  • Sofa
  • Alarm clock
  • Allergy-free room
  • Balcony
  • Spa bath
  • Body soap
  • Bottle of water
  • Carbon monoxide detector
  • Telephone
  • Chapel/shrine
  • Toilet
  • Toilet paper
  • Safe
  • Sauna
  • Clothes rack
  • Trash cans
  • Coffee machine
  • TV
  • Smartphone dock
  • Conditioner
  • Valet parking
  • Dining area
  • Dining table
  • Wardrobe or closet

Activities

  • Eco tourism
  • Bicycle rental
  • Canoeing
  • Snorkeling
  • Evening entertainment
  • Fitness classes
  • Fitness center
  • Tennis
  • Karaoke
  • Kids' club
  • Water park
  • Pool table
  • Basketball court
  • Massage
  • Yoga
  • Gym

Services

  • Babysitting or child care
  • Business center
  • Wake-up service
  • Daily housekeeping
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Tour desk
  • Spa
  • Beauty salon
  • Airport shuttle (surcharge)

Reviews for Hard Rock Hotel Riviera Maya

Read firsthand reviews and testimonials from guests who have stayed at Hard Rock Hotel Riviera Maya, providing insights into their experiences. Travelers have left 394 reviews of Hard Rock Hotel Riviera Maya to date. Review data was last updated on December 12, 2025.
7.8
Good394 verified ratings
Pros +
  • Monkey walked us to our room the first day. (in 3 reviews)
  • We met great people with great kids and hung out all day and night. (in 2 reviews)
  • Food variety and all the staff very friendly (in 2 reviews)
Cons -
  • The only positive thing Hard Rock stands out among them is having aquapark. (in 4 reviews)
  • Beach chairs always full (in 3 reviews)
  • food was not good and service was average. (in 6 reviews)
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Photos of Hard Rock Hotel Riviera Maya

View a collection of 57 photos showcasing the rooms, amenities, and facilities of Hard Rock Hotel Riviera Maya to help you visualize your stay. Photos for this property were last updated on December 12, 2025.

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Explore Puerto Aventuras

Hard Rock Hotel Riviera Maya is located at Km 72, Carretera Cancun-Chetumal in the neighborhood of Puerto Aventuras. Popular landmark data was lasted updated on December 12, 2025.

Most Popular Landmarks

Puerto Aventuras Golf Club

18 mins walk

0.9 mi

CEDAM Museum

11 mins drive

3.9 mi

Puerto Aventuras Golf Club

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0.9 mi

CEDAM Museum

11 mins drive

3.9 mi

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FAQs when booking at Hard Rock Hotel Riviera Maya

Find answers to commonly asked questions regarding reservations, amenities, policies, and more when booking a stay at Hard Rock Hotel Riviera Maya. FAQs were last updated on December 12, 2025.

  • Is Hard Rock Hotel Riviera Maya considered pet-friendly?

    Yes, dogs and most pets in general are allowed at Hard Rock Hotel Riviera Maya.

  • Is there a pool at Hard Rock Hotel Riviera Maya?

    Yes, Hard Rock Hotel Riviera Maya has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • What is the Hard Rock Hotel Riviera Maya phone number?

    For questions regarding your hotel or your stay, call +52 984 875 1100.

  • Does Hard Rock Hotel Riviera Maya have Wi-Fi available?

    Yes, Hard Rock Hotel Riviera Maya has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center at Hard Rock Hotel Riviera Maya?

    Yes. You should consider staying at Hard Rock Hotel Riviera Maya if having access to a fitness center on-site is important.

  • What is the check-out time at Hard Rock Hotel Riviera Maya?

    12:00 PM. If you require a later check-out we advise discussing it with the front desk as soon as you’re able to. Check-in time is 3:00 PM.

  • How much does it cost to stay at Hard Rock Hotel Riviera Maya, Puerto Aventuras?

    $298 per night is the best price found recently for a room at Hard Rock Hotel Riviera Maya, with average deals around $513 per night. Enter your dates in the form above to see current prices.

  • Is there a restaurant at Hard Rock Hotel Riviera Maya?

    Yes - Hard Rock Hotel Riviera Maya does have a restaurant. There is also a bar and lounge area in the hotel.

  • Does Hard Rock Hotel Riviera Maya have a laundry service?

    This accommodation does offer laundry services. There is also an ironing board and iron in the accommodation.

  • What is the cheapest day to check into Hard Rock Hotel Riviera Maya?

    Consider checking into Hard Rock Hotel Riviera Maya on Thursday, when the nightly price is typically at its lowest (average nightly rate of $379).

See more FAQs

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