Is Hard Rock Hotel Riviera Maya considered pet-friendly?

Yes, dogs and most pets in general are allowed at Hard Rock Hotel Riviera Maya.

Is there a pool at Hard Rock Hotel Riviera Maya?

Yes, Hard Rock Hotel Riviera Maya has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

What is the Hard Rock Hotel Riviera Maya phone number?

For questions regarding your hotel or your stay, call +52 984 875 1100.

Does Hard Rock Hotel Riviera Maya have Wi-Fi available?

Yes, Hard Rock Hotel Riviera Maya has Wi-Fi available to hotel guests.

Is there a gym or fitness center at Hard Rock Hotel Riviera Maya?

Yes. You should consider staying at Hard Rock Hotel Riviera Maya if having access to a fitness center on-site is important.

What is the check-out time at Hard Rock Hotel Riviera Maya?

12:00 PM. If you require a later check-out we advise discussing it with the front desk as soon as you’re able to. Check-in time is 3:00 PM.

How much does it cost to stay at Hard Rock Hotel Riviera Maya, Puerto Aventuras?

$303 per night is the best price found recently for a room at Hard Rock Hotel Riviera Maya, with average deals around $373 per night. Enter your dates in the form above to see current prices.

Is there a restaurant at Hard Rock Hotel Riviera Maya?

Yes - Hard Rock Hotel Riviera Maya does have a restaurant. There is also a bar and lounge area in the hotel.

Does Hard Rock Hotel Riviera Maya have a laundry service?

This accommodation does offer laundry services. There is also an ironing board and iron in the accommodation.

What is the cheapest month to stay at Hard Rock Hotel Riviera Maya?

For the best chance to save money on your Hard Rock Hotel Riviera Maya reservation, consider staying in September, when prices are typically at their lowest ($295).

Are there any other Hard Rock hotels in Puerto Aventuras?

In total, there is 1 location in Puerto Aventuras. The most popular Hard Rock property in Puerto Aventuras is Hard Rock Hotel Riviera Maya.

What is the cheapest day to check into Hard Rock Hotel Riviera Maya?

Consider checking into Hard Rock Hotel Riviera Maya on Monday, when the nightly price is typically at its lowest (average nightly rate of $405).

Hard Rock Hotel Riviera Maya

Hotel

5 stars

Km 72, Carretera Cancun-Chetumal, 77701, Puerto Aventuras, Quintana Roo, Mexico

Puerto Aventuras, Mexico

+52 984 875 1100

8.1

Excellent

based on 403 reviews

403 verified ratings

Deals from

$361

/Cheapest rate per night

Provider

Nightly total

$361

$376

$390

52 more Hard Rock Hotel Riviera Maya deals

Photos of Hard Rock Hotel Riviera Maya

Best deals for Hard Rock Hotel Riviera Maya

Tue 9/22

Wed 9/23

King room

1 king bed

$376

nightly with fees

Standard room

bed type unknown

$390

nightly with fees

Double room

bed type unknown

$400

nightly with fees

Luxury room

bed type unknown

$454

nightly with fees

Deluxe room

1 king bed

$361

nightly with fees

*Total includes estimated local taxes & fees payable on check out.

About Hard Rock Hotel Riviera Maya

Save up to 45%* Kids stay for $25** Just off the azure waters of the Caribbean Sea, the Hard Rock Hotel Riviera Maya is nothing short of the ultimate crowd pleaser. Live it up with world-class shopp...

Good to Know

Check-in time	3:00 PM
Check-out time	12:00 PM
Payment & Cancellation	Policies vary by room type and provider.
Front desk number	+52 984 875 1100

License number: 008-007-000402

Perks and amenities at Hard Rock Hotel Riviera Maya

Private beach
Snorkeling
Outdoor pool
Fitness center
Restaurant
Bar/Lounge
Room service
Free Wi-Fi
Coffee machine
Valet parking

General

ATM on-site
Family rooms
Cribs available
Gift shop
Laundry facilities
Flat-screen TV
Free toiletries
Garden view
Room service
Smoke alarms
Hot tub
Interconnected room(s) available
Child pool
Outdoor pool
Key card access
No smoking
Restaurant
Bar/Lounge
Laptop safe
Express check-out
Hairdryer
Air-conditioned
Non-feather pillow
Food can be delivered to guest accommodation
Free parking
Pool with a view
Private beach
Bathrobe
Private bathroom
Garden
24hr front desk
Designated smoking area
Night club
Storage available
Private parking
Terrace/Patio
Beach chairs
Beach towels
Linens
Towels
Elevator
Shampoo
Pool bar
Shared lounge/TV area
Shower
Iron and ironing board
Accessible parking
Slippers
First-aid kit
Snack bar
Socket near the bed
Alarm clock
Allergy-free room
Balcony
Body soap
Bottle of water
Telephone
Chapel/shrine
Toilet
Toilet paper
Sauna
Clothes rack
Coffee machine
TV
Conditioner
Valet parking
Wardrobe or closet
Water slide

Activities

Eco tourism
Bicycle rental
Canoeing
Snorkeling
Evening entertainment
Fitness classes
Fitness center
Tennis
Indoor play area
Karaoke
Kids' club
Water park
Pool table
Basketball court
Massage
Yoga
Shopping

Services

Business center
Wake-up service
Daily housekeeping
Concierge service
Entertainment staff
Currency exchange on-site
Laundry service
Meeting/Banquet facilities
Mini-market on site
Tour desk
Spa
Beauty salon
Airport shuttle (surcharge)
Babysitting/child services (surcharge)

Show all 99 amenities

Reviews for Hard Rock Hotel Riviera Maya

100% verified.We collect and display reviews from only verified bookings made by real users with HotelsCombined or with our trusted external partners.

8.1

Very good403 verified ratings

Pros +

Monkey walked us to our room the first day. (in 3 reviews)
We met great people with great kids and hung out all day and night. (in 2 reviews)
Food variety and all the staff very friendly (in 2 reviews)

Cons -

The only positive thing Hard Rock stands out among them is having aquapark. (in 4 reviews)
Beach chairs always full (in 3 reviews)
food was not good and service was average. (in 6 reviews)

10.0 Wonderful

Charles, Aug 2026

We had an absolutely fantastic all-inclusive family stay! The kids were thrilled with the Roxcity Kids Club, where they had endless fun and made new friends. We opted for the Rock Royalty package, which was definitely worth every penny, as we took full advantage of all the amazing perks it offered, making our stay even more memorable. The concierge team was exceptional, always going above and beyond to ensure we had everything we needed, and the staff were consistently cheerful and eager to assist, creating a warm and welcoming atmosphere throughout our visit. It was truly a holiday to remember, with great evening entertainment. Perhaps the only negatives (if you can call them that) were that the pool loungers filled up quickly, but it was easy to pick your spot on the way to breakfast, and the rooms were a bit smaller than we’d hoped. Overall, it was an unforgettable experience that we can’t wait to repeat!

Hotels similar to Hard Rock Hotel Riviera Maya

Top Puerto Aventuras hotels

Unico 20°n 87°w - Riviera Maya - Adults Only

Manzana 22 Carretera Chetumal-Pto Juare, Puerto Aventuras, Quintana Roo, Mexico

0.0 mi from city centre

Free Wi-Fi

$399

Avg. per night

View Deal

Dreams Aventuras Riviera Maya

Km 269.5 Carretera Chetumal, Puerto Aventuras, Quintana Roo, Mexico

0.0 mi from city centre

Free Wi-Fi

$223

Avg. per night

View Deal

Catalonia Riviera Maya Resort And Spa

Av. Xcacel, Lote 1, Plano 2, Puerto Aventuras, Quintana Roo, Mexico

0.0 mi from city centre

$154

Avg. per night

View Deal

Puerto Aventuras Hotel & Beach Club

Carretera Chetumal Puerto Juarez Km269.5, Puerto Aventuras, Quintana Roo, Mexico

0.0 mi from city centre

Free Wi-Fi

Parking

$118

Avg. per night

View Deal

See more top hotels in Puerto Aventuras

Cheap Puerto Aventuras hotels

Villas Picalu Lodge

Puerto Aventuras, Quintana Roo, Mexico

0.6 mi from city centre

Air Conditioning

$41

Avg. per night

View Deal

Chez Waffle Hotel

Punta Matzoma ##33, Puerto Aventuras, Quintana Roo, Mexico

0.8 mi from city centre

Free Wi-Fi

Airport shuttle

$56

Avg. per night

View Deal

Puerto Aventuras Hotel & Beach Club

Carretera Chetumal Puerto Juarez Km269.5, Puerto Aventuras, Quintana Roo, Mexico

0.7 mi from city centre

Free Wi-Fi

Parking

$118

Avg. per night

View Deal

Catalonia Yucatan Beach

Av. Xcacel Lote 1, Manzana 18, Plano 2, Puerto Aventuras, Quintana Roo, Mexico

0.8 mi from city centre

Free Wi-Fi

Parking

$146

Avg. per night

View Deal

See cheapest hotels in Puerto Aventuras

Recommended hotels

Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Km. 72 Carretera Cancun-Tulum, Puerto Aventuras, Quintana Roo, Mexico

1.3 mi from city centre

Free Wi-Fi

$382

Avg. per night

View Deal

Unico 20°n 87°w - Riviera Maya - Adults Only

Manzana 22 Carretera Chetumal-Pto Juare, Puerto Aventuras, Quintana Roo, Mexico

5.2 mi from city centre

Free Wi-Fi

$399

Avg. per night

View Deal

Catalonia Riviera Maya Resort And Spa

Av. Xcacel, Lote 1, Plano 2, Puerto Aventuras, Quintana Roo, Mexico

0.8 mi from city centre

$154

Avg. per night

View Deal

Dreams Aventuras Riviera Maya

Km 269.5 Carretera Chetumal, Puerto Aventuras, Quintana Roo, Mexico

0.9 mi from city centre

Free Wi-Fi

$223

Avg. per night

View Deal

See other recommended hotels

Explore Puerto Aventuras

Most Popular Landmarks

18 mins walk

0.9 mi

10 mins drive

3.9 mi

18 mins walk

0.9 mi

10 mins drive

3.9 mi

Rental Cars

$16 daily average

Rental cars in Puerto Aventuras

Closest Airports

Flights to Puerto Aventuras

FAQs when booking at Hard Rock Hotel Riviera Maya

Is Hard Rock Hotel Riviera Maya considered pet-friendly?
Yes, dogs and most pets in general are allowed at Hard Rock Hotel Riviera Maya.
Is there a pool at Hard Rock Hotel Riviera Maya?
Yes, Hard Rock Hotel Riviera Maya has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.
What is the Hard Rock Hotel Riviera Maya phone number?
For questions regarding your hotel or your stay, call +52 984 875 1100.
Does Hard Rock Hotel Riviera Maya have Wi-Fi available?
Yes, Hard Rock Hotel Riviera Maya has Wi-Fi available to hotel guests.
Is there a gym or fitness center at Hard Rock Hotel Riviera Maya?
Yes. You should consider staying at Hard Rock Hotel Riviera Maya if having access to a fitness center on-site is important.
What is the check-out time at Hard Rock Hotel Riviera Maya?
12:00 PM. If you require a later check-out we advise discussing it with the front desk as soon as you’re able to. Check-in time is 3:00 PM.
How much does it cost to stay at Hard Rock Hotel Riviera Maya, Puerto Aventuras?
$303 per night is the best price found recently for a room at Hard Rock Hotel Riviera Maya, with average deals around $373 per night. Enter your dates in the form above to see current prices.
Is there a restaurant at Hard Rock Hotel Riviera Maya?
Yes - Hard Rock Hotel Riviera Maya does have a restaurant. There is also a bar and lounge area in the hotel.
Does Hard Rock Hotel Riviera Maya have a laundry service?
This accommodation does offer laundry services. There is also an ironing board and iron in the accommodation.
What is the cheapest month to stay at Hard Rock Hotel Riviera Maya?
For the best chance to save money on your Hard Rock Hotel Riviera Maya reservation, consider staying in September, when prices are typically at their lowest ($295).
Are there any other Hard Rock hotels in Puerto Aventuras?
In total, there is 1 location in Puerto Aventuras. The most popular Hard Rock property in Puerto Aventuras is Hard Rock Hotel Riviera Maya.
What is the cheapest day to check into Hard Rock Hotel Riviera Maya?
Consider checking into Hard Rock Hotel Riviera Maya on Monday, when the nightly price is typically at its lowest (average nightly rate of $405).

See more FAQs

Millions of Reviews

Real ratings and reviews from millions of guests, just like yourself. Book your perfect stay with confidence!

Best Hotel Deals

HotelsCombined sources over 3 million hotels and properties and compiles them in one place so you can compare the ideal accommodation.

Free Cancellation

Plans change — we get it. And that’s why you can search and book hotels and accommodations on HotelsCombined from agencies that offer free cancellation

Hard Rock Hotel Riviera Maya

View a collection of 37 photos showcasing the rooms, amenities, and facilities of Hard Rock Hotel Riviera Maya to help you visualize your stay. Photos for this property were last updated on September 15, 2026.

Best deals for Hard Rock Hotel Riviera Maya

Explore the most appealing deals available for Hard Rock Hotel Riviera Maya, ensuring you get the best value for your stay. Properties were last updated on September 15, 2026.

About Hard Rock Hotel Riviera Maya

Discover essential information, amenities, and features of Hard Rock Hotel Riviera Maya, providing insights into what to expect during your stay. Information on this property was last updated on September 15, 2026.

Good to Know

Perks and amenities at Hard Rock Hotel Riviera Maya

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Hard Rock Hotel Riviera Maya

Reviews for Hard Rock Hotel Riviera Maya

Read firsthand reviews and testimonials from guests who have stayed at Hard Rock Hotel Riviera Maya, providing insights into their experiences. Travelers have left 403 reviews of Hard Rock Hotel Riviera Maya to date. Review data was last updated on September 15, 2026.

Pros +

Cons -

Traveler type:

Sort by:

Hotels similar to Hard Rock Hotel Riviera Maya

Discover other properties in Puerto Aventuras that offer a similar experience and ambiance to Hard Rock Hotel Riviera Maya. In total, there are 348 hotels serving travelers in Puerto Aventuras. Price data was last updated on September 15, 2026.

Top Puerto Aventuras hotels

Cheap Puerto Aventuras hotels

These hotels are among the lowest-priced properties for travelers in Puerto Aventuras. Currently, the lowest price for a hotel in Puerto Aventuras is $41. The cheapest hotel is Villas Picalu Lodge priced at $41. Price data was last updated on September 15, 2026.

Recommended hotels

These properties are recommended for travelers visiting Puerto Aventuras. The average price of these properties is $290 per night. Price data was last updated on September 15, 2026 and sourced from 50 user searches.

Explore Puerto Aventuras

Hard Rock Hotel Riviera Maya is located at Km 72, Carretera Cancun-Chetumal in the neighborhood of Puerto Aventuras. Popular landmark data was lasted updated on September 15, 2026.

Most Popular Landmarks

Rental Cars

Closest Airports

FAQs when booking at Hard Rock Hotel Riviera Maya

Is Hard Rock Hotel Riviera Maya considered pet-friendly?

Is there a pool at Hard Rock Hotel Riviera Maya?

What is the Hard Rock Hotel Riviera Maya phone number?

Does Hard Rock Hotel Riviera Maya have Wi-Fi available?

Is there a gym or fitness center at Hard Rock Hotel Riviera Maya?

What is the check-out time at Hard Rock Hotel Riviera Maya?

How much does it cost to stay at Hard Rock Hotel Riviera Maya, Puerto Aventuras?

Is there a restaurant at Hard Rock Hotel Riviera Maya?

Does Hard Rock Hotel Riviera Maya have a laundry service?

What is the cheapest month to stay at Hard Rock Hotel Riviera Maya?

Are there any other Hard Rock hotels in Puerto Aventuras?

What is the cheapest day to check into Hard Rock Hotel Riviera Maya?

Millions of Reviews

Best Hotel Deals

Free Cancellation

Find better results for your stay in Hard Rock Hotel Riviera Maya

Cities our users search for

Based on the last 12 months of user searches on HotelsCombined

Countries our users search for

Based on the last 12 months of user searches on HotelsCombined