Hard Rock Hotel Cancun

Hard Rock Hotel Cancun


Blvd Kukulcan KM 14.5, Hotel Zone, Cancún, Quintana Roo, Mexico

GoodBased on 769 reviews


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About Hard Rock Hotel Cancun

Hard Rock Hotel Cancun All Inclusive provides a modern setting when in Cancun. Some of the facilities on offer at this cosy 5-star hotel include a Jacuzzi, miniature golf and an all-inclusive meal pla...

Good to Know

To Downtown5.9 mi
Nearest airportCancun
Distance to airport7.8 mi


Check-in time3:00 PM
Check-out time12:00 PM
InternetWi-Fi available in all areas
PolicyPets not allowed
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 998 881 3600

Amenities at Hard Rock Hotel Cancun

Top Features

Free airport shuttle
Free Wi-Fi
Pet friendly


  • Computer use available
  • ATM on-site
  • Entire unit wheelchair accessible
  • Kid-friendly
  • Family rooms
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Shops (on site)
  • Room service
  • Smoke alarms
  • Breakfast included
  • Hypoallergenic
  • Hypoallergenic pillow
  • Infinity pool
  • Process in place to check health of guests
  • Hot tub
  • Interconnected room(s) available
  • Child pool
  • Outdoor pool
  • Key card access
  • CCTV in common areas
  • Kids meals
  • CCTV outside property
  • Kid-friendly buffet
  • No smoking
  • Lake view
  • Restaurant
  • Bar/Lounge
  • Hand sanitizer in guest accommodation and key areas
  • Laptop safe
  • Express check-out
  • Hairdryer
  • Lockers
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cable or satellite TV
  • Use of cleaning chemicals that are effective against coronavirus
  • Air-conditioned
  • Air purifiers
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Outdoor furniture
  • Delivered food is securely covered
  • Pants press
  • Food can be delivered to guest accommodation
  • Complimentary breakfast
  • Guests can opt-out of accommodation cleaning
  • Free parking
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Pool with a view
  • Private beach
  • Private bathroom
  • Garden
  • 24hr front desk
  • Designated smoking area
  • Storage available
  • Private parking
  • Spa and wellness center
  • Terrace/Patio
  • Increased accessibility
  • Roll-in shower
  • Beach towels
  • Linens
  • Towels
  • Safety deposit box
  • Sea view
  • Seating area
  • Elevator
  • Minibar
  • Shampoo
  • Pool bar
  • Shower
  • Iron and ironing board
  • Shower cap
  • Housekeeping
  • Accessible by elevator
  • Slippers
  • First-aid kit
  • Fitness room
  • Snack bar
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Allergy-free room
  • Enhanced cleaning
  • Balcony
  • Bathtub
  • Spa bath
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Telephone
  • Refrigerator
  • Toilet
  • Toilet paper
  • Toilet with grab rails
  • Safe
  • Sauna
  • Cleaning products
  • Coffee machine
  • TV
  • Conditioner
  • Valet parking
  • Desk
  • Dining area
  • Wardrobe or closet


  • Game room
  • Golf
  • Aerobics
  • Evening entertainment
  • Fitness center
  • Tennis
  • Indoor play area
  • Karaoke
  • Kids' club
  • Kids' outdoor play equipment
  • Table tennis
  • Pool table
  • Basketball court
  • Massage


  • Babysitting or child care
  • Business center
  • Wake-up service
  • Daily housekeeping
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Laundry service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Multi-lingual staff
  • Tour desk
  • Health club
  • Spa
  • Beauty salon
  • 24-hour security
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)
  • Conference rooms
  • Wedding services
  • Ticket service

Hotels Similar to Hard Rock Hotel Cancun

Reviews for Hard Rock Hotel Cancun

GoodBased on 771 verified guest reviews

Pros +
  • "Great atmosphere, staff were amazing." (in 64 reviews)
  • just delicious Mexican food! (in 56 reviews)
  • "very clean, friendly staff, great pool and amenities." (in 52 reviews)
Cons -
  • I didn’t like nothing about the hotel. (in 15 reviews)
  • My room was serviced after 6pm. (in 13 reviews)
  • The customer service was unbelievable. (in 7 reviews)

Photos of Hard Rock Hotel Cancun

Where is Hard Rock Hotel Cancun

Most Popular Landmarks

Aquaworld0.5 mi
Kukulcan Plaza0.9 mi
La Isla Shopping Mall1.5 mi
Iberostar Golf Club Cancun1.8 mi
Playa Delfines2.1 mi
Playa Chac Mool3.0 mi

Getting Around

Cancún Hard Rock Hotel0.0 mi
Cancún Jw Marriott Resort & Spa0.1 mi
Cancún Secrets The Vine Hotel0.1 mi
Cancún Paradisus0.4 mi
Cancún Museo Maya0.8 mi
Cancún Ado Plaza Kukulcan1.0 mi

FAQs when booking at Hard Rock Hotel Cancun

How close is Hard Rock Hotel Cancun to the nearest airport, Cancun Airport?

There are 7.8 mi between the closest airport, Cancun Airport, and Hard Rock Hotel Cancun. The drive to the airport from the hotel should take you 0h 15m with a normal traffic flow. It’s important to take high traffic times into consideration, especially in metropolitan areas.

What is the best way for guests to get from Cancun Airport to Hard Rock Hotel Cancun?

Getting from Cancun Airport to Hard Rock Hotel Cancun can be as easy as renting a car at the airport’s rental desk for, on average, $16/day in Cancún. Luckily, Hard Rock Hotel Cancun has parking on site for guests who choose this method of transportation. One of the more popular options today is to take a taxi or ridesharing service directly from Cancun Airport to the hotel. This option is often cost effective, but guests must keep a lookout for peak time rates.

Is there a pool at Hard Rock Hotel Cancun?

Yes. Many people visiting Cancún look for a hotel with a pool. Hard Rock Hotel Cancun has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regards to pool usage.

How close is Hard Rock Hotel Cancun from the Cancún city center?

Hard Rock Hotel Cancun is 3.1 mi away from the center of Hotel Zone, Cancún. Consider visiting Plaza de Toros, a popular landmark that can be accessed from Hard Rock Hotel Cancun by various forms of transportation.

What is the Hard Rock Hotel Cancun phone number?

For questions regarding your hotel or your stay, call +52 998 881 3600.

Does Hard Rock Hotel Cancun have Wi-Fi available?

Yes, Hard Rock Hotel Cancun has Wi-Fi available to hotel guests.

Is there a gym or fitness center at Hard Rock Hotel Cancun?

Yes, there is a fitness center open to guests staying at Hard Rock Hotel Cancun.

What is the check-out time at Hard Rock Hotel Cancun?

Check-out should be before 12:00 PM. For checking in at Hard Rock Hotel Cancun, guests should plan for any time after 3:00 PM on the day of their scheduled arrival.

How much does it cost to stay at Hard Rock Hotel Cancun, Cancún?

Prices at Hard Rock Hotel Cancun will vary depending on when you plan to stay and what room type you require. The average nightly room price recently has been $521, though some users have found rates as low as $88. To see prices for your dates, enter them in the form above.

Is there a restaurant at Hard Rock Hotel Cancun?

Yes, there is a restaurant on-site at Hard Rock Hotel Cancun, Cancún. There is also a bar and lounge area in the hotel.

Does Hard Rock Hotel Cancun have a laundry service?

Yes, there is a hotel laundry service for guests at Hard Rock Hotel Cancun. There are irons (and ironing boards) at the property too.

How far is Hard Rock Hotel Cancun from Playa Delfines?

The popular Playa Delfines is just over 2.1 mi from Hard Rock Hotel Cancun.

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