Hard Rock Hotel Cancun

Hard Rock Hotel Cancun

Hotel
5 stars 

Blvd Kukulcan KM 14.5, Hotel Zone, Cancún, Quintana Roo, Mexico

ExcellentBased on 768 reviews
8.0

$450

Cheapest rate

per night

Tue 3/26
Wed 3/27
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About Hard Rock Hotel Cancun

Discover essential information, amenities, and features of Hard Rock Hotel Cancun, providing insights into what to expect during your stay. Information on this property was last updated on March 19, 2024.
Hard Rock Hotel Cancun All Inclusive provides a modern setting when in Cancun. Some of the facilities on offer at this cosy 5-star hotel include a Jacuzzi, an all-inclusive meal plan and miniature gol...

Good to Know

To Downtown5.9 mi
Rating8.0
Nearest airportCancun
Distance to airport7.8 mi

Policies

Check-in time3:00 PM
Check-out time12:00 PM
InternetFree Wi-Fi
PolicyPets not allowed
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 998 881 3600

Amenities at Hard Rock Hotel Cancun

Top features

Parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

General

  • ATM on-site
  • Spa and wellness center
  • Kid-friendly
  • Terrace/Patio
  • Increased accessibility
  • Family rooms
  • Beach towels
  • Linens
  • Towels
  • Safety deposit box
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Elevator
  • Ironing service
  • Minibar
  • Free toiletries
  • Pool bar
  • Room service
  • Smoke alarms
  • Iron and ironing board
  • Breakfast included
  • Housekeeping
  • Infinity pool
  • Fitness room
  • Hot tub
  • Child pool
  • Snack bar
  • Outdoor pool
  • Allergy-free room
  • Kids meals
  • No smoking
  • Kid-friendly buffet
  • Balcony
  • Bathtub
  • Restaurant
  • Bar/Lounge
  • Express check-out
  • Hairdryer
  • Lockers
  • Breakfast in the room
  • Cable or satellite TV
  • Telephone
  • Air-conditioned
  • Refrigerator
  • Safe
  • Sauna
  • Pants press
  • Food can be delivered to guest accommodation
  • Complimentary breakfast
  • TV
  • Free parking
  • Valet parking
  • Pool with a view
  • Private beach
  • Dining area
  • Private bathroom
  • Garden
  • 24hr front desk
  • Designated smoking area
  • Storage available
  • Private parking

Activities

  • Basketball court
  • Massage
  • Game room
  • Golf
  • Evening entertainment
  • Fitness center
  • Tennis
  • Indoor play area
  • Karaoke
  • Kids' club
  • Kids' outdoor play equipment
  • Table tennis
  • Pool table

Services

  • Babysitting or child care
  • Daily housekeeping
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Tour desk
  • Spa
  • Beauty salon
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Reviews for Hard Rock Hotel Cancun

Read firsthand reviews and testimonials from guests who have stayed at Hard Rock Hotel Cancun, providing insights into their experiences. Travelers have left 770 reviews of Hard Rock Hotel Cancun to date. Review data was last updated on March 19, 2024.
8.0
Very goodBased on 770 verified guest reviews
7.6Families
7.4Solo
8.3Couples
8.3Friends

Pros +
  • "Great atmosphere, staff were amazing." (in 64 reviews)
  • just delicious Mexican food! (in 56 reviews)
  • "very clean, friendly staff, great pool and amenities." (in 52 reviews)
Cons -
  • I didn’t like nothing about the hotel. (in 15 reviews)
  • My room was serviced after 6pm. (in 13 reviews)
  • The customer service was unbelievable. (in 7 reviews)

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

Photos of Hard Rock Hotel Cancun

View a collection of 55 photos showcasing the rooms, amenities, and facilities of Hard Rock Hotel Cancun to help you visualize your stay. Photos for this property were last updated on March 19, 2024.

Hotels similar to Hard Rock Hotel Cancun

Discover other properties in Cancún that offer a similar experience and ambiance to Hard Rock Hotel Cancun. In total, there are 4,183 hotels serving travelers in Cancún. Price data was last updated on March 19, 2024.

Where is Hard Rock Hotel Cancun?

Find the exact location and address of Hard Rock Hotel Cancun in Cancún, making it easy to plan your travel logistics. Landmark and ‘Getting Around’ data was last updated on March 19, 2024.

Most Popular Landmarks

Kukulcan Plaza0.9 mi
Playa Marlin1.1 mi
Museo Maya de Cancun1.3 mi
Acuario Interactivo1.4 mi
Playa Delfines2.1 mi
El Rey Ruins2.1 mi

Getting Around

Cancún Hard Rock Hotel0.0 mi
Cancún Jw Marriott Resort & Spa0.1 mi
Cancún Secrets The Vine Hotel0.1 mi
Cancún Paradisus0.4 mi
Cancún Museo Maya0.8 mi
Cancún Ado Plaza Kukulcan1.0 mi

FAQs when booking at Hard Rock Hotel Cancun

Find answers to commonly asked questions regarding reservations, amenities, policies, and more when booking a stay at Hard Rock Hotel Cancun. FAQs were last updated on March 19, 2024.
  • Is pricing at Hard Rock Hotel Cancun comparable to 5 star hotels in Cancún?

    Hotels in Cancún that are rated 5 stars generally cost $647/night, but on average, Hard Rock Hotel Cancun is available for 33% less than the average rate in the area. You can usually enjoy a stay at Hard Rock Hotel Cancun for $439/night. This is a great deal for HotelsCombined users planning to visit Cancún.

  • How close is Hard Rock Hotel Cancun to the nearest airport, Cancun Airport?

    There are 7.8 mi between the closest airport, Cancun Airport, and Hard Rock Hotel Cancun. The drive to the airport from the hotel should take you 0h 15m with a normal traffic flow. It’s important to take high traffic times into consideration, especially in metropolitan areas.

  • What is the best way for guests to get from Cancun Airport to Hard Rock Hotel Cancun?

    Getting from Cancun Airport to Hard Rock Hotel Cancun can be as easy as renting a car at the airport’s rental desk for, on average, $10/day in Cancún. Luckily, Hard Rock Hotel Cancun has parking on site for guests who choose this method of transportation. One of the more popular options today is to take a taxi or ridesharing service directly from Cancun Airport to the hotel. This option is often cost effective, but guests must keep a lookout for peak time rates.

  • Is there a pool at Hard Rock Hotel Cancun?

    Yes. Many people visiting Cancún look for a hotel with a pool. Hard Rock Hotel Cancun has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regards to pool usage.

  • How close is Hard Rock Hotel Cancun from the Cancún city center?

    Hard Rock Hotel Cancun is 3.1 mi away from the center of Hotel Zone, Cancún. Consider visiting Plaza de Toros, a popular landmark that can be accessed from Hard Rock Hotel Cancun by various forms of transportation.

  • What is the Hard Rock Hotel Cancun phone number?

    For questions regarding your hotel or your stay, call +52 998 881 3600.

  • Does Hard Rock Hotel Cancun have Wi-Fi available?

    Yes, Hard Rock Hotel Cancun has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center at Hard Rock Hotel Cancun?

    Yes, there is a fitness center open to guests staying at Hard Rock Hotel Cancun.

  • What is the check-out time at Hard Rock Hotel Cancun?

    Check-out should be before 12:00 PM. For checking in at Hard Rock Hotel Cancun, guests should plan for any time after 3:00 PM on the day of their scheduled arrival.

  • How much does it cost to stay at Hard Rock Hotel Cancun, Cancún?

    Prices at Hard Rock Hotel Cancun will vary depending on when you plan to stay and what room type you require. The average nightly room price recently has been $439, though some users have found rates as low as $76. To see prices for your dates, enter them in the form above.

  • Is there a restaurant at Hard Rock Hotel Cancun?

    Yes, there is a restaurant on-site at Hard Rock Hotel Cancun, Cancún. There is also a bar and lounge area in the hotel.

  • Does Hard Rock Hotel Cancun have a laundry service?

    Yes, there is a hotel laundry service for guests at Hard Rock Hotel Cancun. There are irons (and ironing boards) at the property too.

  • How far is Hard Rock Hotel Cancun from Playa Delfines?

    The popular Playa Delfines is just over 2.1 mi from Hard Rock Hotel Cancun.

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