Hacienda Santa Cruz Merida

Hacienda Santa Cruz Merida


Calle 86, Santa Cruz Palomeque, Mérida, Yucatan, Mexico

ExcellentBased on 93 reviews


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About Hacienda Santa Cruz Merida

Set in a 17th-century building in Santa Cruz Palomeque, Hacienda Santa Cruz Merida combines old-world charm with 21st century amenities, including a swimming pool, an outdoor pool and a Jacuzzi. It of...

Good to Know

To Downtown7.0 mi
Nearest airportMérida Rejon
Distance to airport4.0 mi


Check-in time3:00 PM
Check-out time12:00 PM
InternetFree Wi-Fi
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 999 254 0541

Amenities at Hacienda Santa Cruz Merida

Top Features

Free airport shuttle
Free Wi-Fi
Pet friendly


  • Spa and wellness center
  • Non-smoking rooms available
  • Terrace/Patio
  • Increased accessibility
  • Family rooms
  • Safety deposit box
  • Fan
  • Laundry facilities
  • Ironing service
  • Minibar
  • Free toiletries
  • Garden view
  • Shops (on site)
  • Shared lounge/TV area
  • Room service
  • Iron and ironing board
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • Hot tub
  • Outdoor pool
  • Enhanced cleaning
  • Bathtub
  • Restaurant
  • Bar/Lounge
  • Hand sanitizer in guest accommodation and key areas
  • Hairdryer
  • Bottle of water
  • Cable or satellite TV
  • Telephone
  • Use of cleaning chemicals that are effective against coronavirus
  • Air-conditioned
  • Chapel/shrine
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Thermometers for guests provided by property
  • Delivered food is securely covered
  • Pants press
  • Food can be delivered to guest accommodation
  • Guests can opt-out of accommodation cleaning
  • TV
  • Free parking
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Coffee shop
  • Bathrobe
  • Private bathroom
  • Garden
  • Wardrobe or closet
  • 24hr front desk
  • Designated smoking area
  • Storage available
  • Private parking


  • Massage
  • Eco tourism


  • Wedding services
  • Ticket service
  • Babysitting or child care
  • Business center
  • Daily housekeeping
  • Concierge service
  • Laundry service
  • Meeting/Banquet facilities
  • Multi-lingual staff
  • Contactless check-in/check-out
  • Tour desk
  • Face masks for guests available
  • Spa
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

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Reviews for Hacienda Santa Cruz Merida

GreatBased on 93 verified guest reviews

Pros +
  • "Beautiful location, well maintained, two pools, quiet." (in 2 reviews)
  • The staff is very pleasant and very proud of their work. (in 2 reviews)
  • Far from Merida downtown (in 2 reviews)
Cons -
  • The staff is the worst ever. (in 2 reviews)
  • "The staff are solicitous and helpful, without becoming obsequious or fawning" (in 1 review)
  • I would have liked a better place for cosmetics. (in 1 review)

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Photos of Hacienda Santa Cruz Merida

Where is Hacienda Santa Cruz Merida

Most Popular Landmarks

Dzibilchaltun15.1 mi
Catedral de Mérida6.4 mi
Parque de La Mejorada6.6 mi

Getting Around

Mérida Terminal Altabrisa10.3 mi
Mérida Altabrisa10.6 mi
Mérida Central bus station5.9 mi
Mérida Came5.9 mi
Mérida Bus Terminal7.5 mi
Mérida Fiesta Americana7.7 mi

FAQs when booking at Hacienda Santa Cruz Merida

How close is Hacienda Santa Cruz Merida to the nearest airport, Mérida Rejon Airport?

The distance between the closest airport, Mérida Rejon Airport, and Hacienda Santa Cruz Merida is 4 mi and the expected drive time is about 0h 07m. Your drive time between the two can vary based on the time of day and traffic trends of the area.

What is the best way for guests to get from Mérida Rejon Airport to Hacienda Santa Cruz Merida?

Getting from Mérida Rejon Airport to Hacienda Santa Cruz Merida can be as easy as renting a car at the airport’s rental desk for, on average, $22/day in Mérida. Luckily, Hacienda Santa Cruz Merida has parking on site for guests who choose this method of transportation. Taking a taxi or rideshare service from the nearest airport, Mérida Rejon Airport, to your hotel is often the most cost effective transportation solution.

Is there a pool at Hacienda Santa Cruz Merida?

Yes, Hacienda Santa Cruz Merida has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

How close is Hacienda Santa Cruz Merida from the Mérida city center?

Hacienda Santa Cruz Merida is just 7.0 mi away from the center of Mérida. You can easily get to other landmarks from Hacienda Santa Cruz Merida, including Teatro Peón Contreras, which has been found to be a popular place to visit amongst tourists.

What is the Hacienda Santa Cruz Merida phone number?

If you have questions or concerns about your stay, call +52 999 254 0541 to talk to a Hacienda Santa Cruz Merida front desk representative.

Does Hacienda Santa Cruz Merida have Wi-Fi available?

Yes, Hacienda Santa Cruz Merida has Wi-Fi available to hotel guests.

What is the check-out time at Hacienda Santa Cruz Merida?

12:00 PM. If you require a later check-out we advise discussing it with the front desk as soon as you’re able to. Check-in time is 3:00 PM.

How much does it cost to stay at Hacienda Santa Cruz Merida, Mérida?

A good deal at Hacienda Santa Cruz Merida right now is between $126 and $319 per night. Prices change based on dates and room type, so enter your requirements in the form above to see the best deals currently available.

Is there a restaurant at Hacienda Santa Cruz Merida?

Hacienda Santa Cruz Merida does have a restaurant. There is also a bar and lounge area in the hotel.

Does Hacienda Santa Cruz Merida have a laundry service?

This accommodation does offer laundry services. There is also an ironing board and iron in the accommodation.