Grand Emperor Hotel Hotel

I recently celebrated a special occasion at the Grand Empire Hotel. They could not do enough for us, from a free upgrade to complimentary wine to a little cake. The staff exceeds all expectations with there friendliness and hospitality and they cannot do enough for you. Location is great and only a short drive by taxi to everything, if not walking distance. The hotel is clean and very comfortable with spacious rooms. I cannot fault the Grand Emperor Hotel in any way. Special thanks to Yoyo. She was awesome. Thank you for making it special. Definitely a memorable stay, thanks to the hospitality and friendliness of the staff. Cannot wait to return. Thanks, guys and keep up the great work. Nothing more I could ask for just continue giving the guest the great service that you provide.

From start to finish, everyone at the Grand Emperor were delightful and welcoming. Special mention must be given to Yoyo Saw and Jenny Zhao who really made sure we had the best experience possible. When we arrived, it was pouring rain outside and was not in the best state when my shoes were ruined. Yoyo really made sure we were looked after. Thank-you Grand Emperor Hotel, keep up the great work and will be back very soon!

We stayed for one night at Grand Emperor Hotel in a deluxe room on the non smoking floor. When we arrived we were guided to the check in area by the door staff and then approached by another member of staff who spoke English very well and helped us through the check in process. After we had checked in she then offered us some maps and information brochures which was very helpful. The room felt very luxurious and we were impressed with the lovely decor and comfortable bed. We also had a great view of the lake and Macau Tower. The location of the hotel is great for exploring the old town of Macau as well as the casinos. It was also an easy taxi ride to visit the casinos on the Cotai Strip. While the casino at Grand Emperor Hotel wasn't flashy I felt the hotel more than make up for this in the extravagant lobby and rooms. I loved the 'changing of the guards' and the value for money was excellent. Buffet breakfast was included in our deal plus a fruit platter in our room and free mini bar. There are many great attractions in Macau to keep you busy if you're not interested in visiting the casinos. But even if you don't gamble, there are many great attractions within the casinos too. Even better at night with all the neon lights! In summary, fantastic room, kind and helpful staff and great location for a visit to Macau.

Good service and great location. The rooms are big and with free wifi. They also have a Handy phone for use during my stay and have share wifi hotspot. Have save money for buying wifi card.