Grand Emperor Hotel
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Grand Emperor Hotel Hotel

288 Avenida Comercial De Macau 288 Avenida Comercial De Macau, Macau Show Map

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8.8
Excellent from 480 reviews
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About Grand Emperor Hotel

Situated just a few steps from the Jorge Alvares Statue, this luxury hotel offers both a bar and a restaurant. It is located a brief walk from Performance Lake, Casino Lisboa and Historic Centre of Macau.

Guests of Grand Emperor Hotel can indulge themselves with a range of relaxation facilities at Royal Thai Spa, which features a sauna. Amenities include facial and body treatments, plus a coffee bar and 24-hour room service.

The rooms at Grand Emperor are air-conditioned and include a mini bar, a coffee maker and slippers. Each provide a seating area, a flat-screen TV and a private bathroom with a hair dryer.

Every morning, guests can enjoy breakfast at Royal Robatayaki or Grand Emperor Court. Royal Kitchen offers international options and is open for lunch and dinner. A selection of dining options are also found nearby.

Grand Emperor Hotel in Macau is conveniently located for sightseeing in the local area with Grand Lisboa Casino only a short stroll away. Ruins of St. Paul's is within walking distance.

Excellent 8.8
480 guest reviews

Hotel Features

Activities

Massage, Casino, Shopping

Policy

Pets not allowed

Services

Conference rooms, Ticket service, Car rental, Wake-up service, Daily housekeeping, Fax/photocopying, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Photocopier service, Spa, 24-hour security, Airport shuttle, Babysitting/child services (surcharge), Shuttle service

General

Window, ATM on-site, Electric kettle, Increased accessibility, Family rooms, Safety deposit box, Gift shop, Seating area, Laundry facilities, Elevator, Flat-screen TV, Minibar, Free toiletries, Shampoo, Shops (on site), Room service, Smoke alarms, Shower, Iron and ironing board, Shower cap, Physical distancing rules, Slippers, First-aid kit, Process in place to check health of guests, CCTV in common areas, No smoking, Bathtub, Restaurant, Bar/Lounge, Express check out, Body soap, Hairdryer, Bottle of water, Breakfast in the room, Cable or satellite TV, Telephone, Use of cleaning chemicals that are effective against coronavirus, Carpeted, Air-conditioned, Refrigerator, Toilet, Guest accommodation sealed after cleaning, Safe, Toothbrush, Sauna, City view, Clothes rack, Trash cans, Tumble dryer, Conditioner, Staff follow all safety protocols as directed by local authorities, Desk, Coffee shop, VIP room facilities, Private bathroom, Wardrobe or closet, 24hr front desk, Designated smoking area, Night club, Storage available

Internet

Free Wi-Fi

Check-in

From 2:00 PM

Check-out

Prior to 12:00 PM

Grand Emperor Hotel reviews

Grand Emperor Hotel
8.8
Excellent
from 480 reviews

Rating summary

  • Cleanliness 8.9
  • Comfort 8.9
  • Location 9.3
  • Services 8.6
  • Staff 8.9
  • Value for money 8.4

Recent reviews of Grand Emperor Hotel

  • Leeland K

    Aug 2018

    Verified Stay

    Beyond Expectations

    I recently celebrated a special occasion at the Grand Empire Hotel. They could not do enough for us, from a free upgrade to complimentary wine to a little cake. The staff exceeds all expectations with there friendliness and hospitality and they cannot do enough for you. Location is great and only a short drive by taxi to everything, if not walking distance. The hotel is clean and very comfortable with spacious rooms. I cannot fault the Grand Emperor Hotel in any way. Special thanks to Yoyo. She was awesome. Thank you for making it special. Definitely a memorable stay, thanks to the hospitality and friendliness of the staff. Cannot wait to return. Thanks, guys and keep up the great work. Nothing more I could ask for just continue giving the guest the great service that you provide.

    10.0
  • Nathalie J

    Jul 2018

    Verified Stay

    Fantastic Hotel

    From start to finish, everyone at the Grand Emperor were delightful and welcoming. Special mention must be given to Yoyo Saw and Jenny Zhao who really made sure we had the best experience possible. When we arrived, it was pouring rain outside and was not in the best state when my shoes were ruined. Yoyo really made sure we were looked after. Thank-you Grand Emperor Hotel, keep up the great work and will be back very soon!

    10.0
  • Sergi C

    Mar 2018

    Verified Stay

    Great hotel in Macau

    We stayed for one night at Grand Emperor Hotel in a deluxe room on the non smoking floor. When we arrived we were guided to the check in area by the door staff and then approached by another member of staff who spoke English very well and helped us through the check in process. After we had checked in she then offered us some maps and information brochures which was very helpful. The room felt very luxurious and we were impressed with the lovely decor and comfortable bed. We also had a great view of the lake and Macau Tower. The location of the hotel is great for exploring the old town of Macau as well as the casinos. It was also an easy taxi ride to visit the casinos on the Cotai Strip. While the casino at Grand Emperor Hotel wasn't flashy I felt the hotel more than make up for this in the extravagant lobby and rooms. I loved the 'changing of the guards' and the value for money was excellent. Buffet breakfast was included in our deal plus a fruit platter in our room and free mini bar. There are many great attractions in Macau to keep you busy if you're not interested in visiting the casinos. But even if you don't gamble, there are many great attractions within the casinos too. Even better at night with all the neon lights! In summary, fantastic room, kind and helpful staff and great location for a visit to Macau.

    10.0