The location of the hotel is perfect, easy access to all of Guaruja either by walking or driving. Excellent treatment by the staff at the front desk, in the restaurants, in all of the property. My room was one of the top notches, with views of the swimming pool and the ocean. Unfortunately, such high-priced hotel had some bad exceptions. Part of the curtain in my bedroom was torn, making it difficult to open or close it, and it seems that the cleaners did not bother to tell maintenance. And I found my bathroom still dirty a couple of times after the room was supposedly cleaned. Also, there seemed to be a lack of communication between management and employees, since each would give different information on their promotions. At last, a very annoying 'disco' room on the property seemed to be located in open area and loud music could be heard on Saturday night until at least 4 in the morning.