The staff were all really nice and understanding, the breakfast (small buffet which had all the necessary things like bread, croissants, cheese, coffee and tea, orange and apple juice, some meat, fruit marmalade, eggs, cake etc.) was a great way to get the day started. The bathroom was very nice, quite a nice layout and clean. We loved the shower, it was big enough and had very decent water pressure. Has a good location (right across a tram line, 3 minute walk from the nearest metro) . Overall, the hotel is perfect and just needs to maintain the quality of service they provide.