The staff is as professional as you would expect from such a luxury hotel, but what impressed us most of all was the General Manager, who was always around and personally made sure everyone was well looked after. Delightful touches such as the refreshing drink & cool washer on arrival and paperwork completed as you were seated enjoying the refreshing drink. Perfectly located and a great bakery at the hotel. Lovely little touches like turndown service with treats. Free breakfast was delicious! The most memorable accommodation of my trip. We had a wonderful stay. We would definitely recommend this place.