The staff is outstanding in every respect, bending over backward to accommodate requests, however minor. They were so accommodating for all of our needs and welcomed us so nicely and took care of us during all our stay. Booking a tour through them worked out well for us. The rooms and public areas were clean. The pool facility and skybar were very relaxing. Dining room comfortable and clean/airy. Breakfast was good compared to other similar boutique or hotel. Food was great and pancakes as dessert were amazing. We thoroughly enjoyed our stay. Love to stay again.