Waldorf Astoria Chicago
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Waldorf Astoria Chicago Hotel

11 East Walton 11 East Walton, Chicago, IL 60611, United States Show Map | Official Site

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9.2
Excellent from 156 reviews
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About Waldorf Astoria Chicago

Strategically located in the heart of the city, this 5-star hotel makes for an excellent base in Chicago. It also offers free Wi-Fi, a sauna and an indoor pool.

Waldorf Astoria Chicago offers 188 rooms, all of which are fitted with a microwave and a hair dryer. Honeymoon suites are also available.

Serving seafood cuisine, Chicago Waldorf Astoria's sophisticated restaurant provides a convenient dining option for those who wish dine in. Breakfast is served daily and room service can be enjoyed. A wide choice of dining options are also available in the surrounding area.

Waldorf Astoria Chicago is conveniently situated for discovering Chicago with John Hancock Center Observatory, Magnificent Mile and Michigan Avenue within walking distance. The Museum of Contemporary Art and John Hancock Center are a short walk away.

Excellent 9.2
157 guest reviews

Hotel Features

Activities

Fitness center, Bicycle rental, Massage, Board games/puzzles, Books, DVDs, music for children, Cycling, Evening entertainment, Pay-per-view channels, Water sport facilities (on site), Aerobics, Cooking classes, Fitness classes

Policy

Pets allowed on request. Charges may apply.

Services

Business center, Car rental, Concierge service, Laundry service, Meeting/Banquet facilities, Beauty salon, Airport shuttle (surcharge), Key access, Daily housekeeping, Fax/photocopying, Grocery deliveries, Special diet menus (on request), Tour desk, Wake-up service, Shuttle service (additional charge), Ticket service, Contactless check-in/check-out, Foot massage, 24-hour security, Spa, Babysitting/child services (surcharge)

General

Parking, Increased accessibility, ATM on-site, Gift shop, Laundry facilities, Room service, Smoke alarms, Hot tub, Indoor pool, No smoking, Restaurant, Bar/Lounge, Express check out, Hairdryer, Cable or satellite TV, Air-conditioned, 24hr front desk, Night club, Microwave, Refrigerator, Sauna, Designated smoking area, Storage available, Terrace/Patio, Linens, Towels, Fireplace, Elevator, Minibar, Iron and ironing board, Accessible by elevator, Accessible parking, Adapted bath, Additional toilet, Alarm clock, Allergy-free room, Balcony, Bathtub, Body soap, Bottle of water, Breakfast in the room, Bridal suite, Carbon monoxide detector, Carpeted, Children's television networks, City view, Clothes rack, Conditioner, Desk, Entire unit wheelchair accessible, Family rooms, Fire extinguisher, Flat-screen TV, Free toiletries, Fruits, Heating, Hypoallergenic, Interconnected room(s) available, iPhone dock, Key card access, Kids meals, Lockers, Newspapers, Outdoor furniture, Pants press, Parking garage, Private bathroom, Private check-in/check-out, Private parking, Radio, Roll-in shower, Safety deposit box, Seating area, Secured parking, Shampoo, Shared lounge/TV area, Shower, Shower cap, Shower chair, Slippers, Smoke alarm, Snack bar, Sofa, Sofa bed, Soundproof rooms, Soundproofing, Telephone, Tile/marble floor, Toilet, Toilet paper, Toilet with grab rails, Trash cans, Tumble dryer, TV, Upper floors accessible by elevator, Valet parking, VIP room facilities, Walk-in shower, Wardrobe or closet, Ironing service, Public transport tickets, Shoeshine, Shops (on site), Bathrobe, Spa and wellness center, First-aid kit, Physical distancing rules, Process in place to check health of guests, CCTV in common areas, CCTV outside property, Hand sanitizer in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Staff follow all safety protocols as directed by local authorities, Coffee shop, Safe, Steam room

Internet

Free Wi-Fi, Paid Wi-Fi, Wi-Fi available in all areas, Free Internet

Check-in

From 3:00 PM

Check-out

Prior to 12:00 PM

Waldorf Astoria Chicago reviews

Waldorf Astoria Chicago
9.2
Excellent
from 157 reviews

Rating summary

  • Cleanliness 9.5
  • Comfort 9.5
  • Location 9.5
  • Services 9.3
  • Staff 9.2
  • Value for money 8.5

Recent reviews of Waldorf Astoria Chicago

  • Gab A

    Apr 2018

    Verified Stay

    Amazing Luxury in Chicago

    To splurge a bit I decided to try one night at the amazing Waldorf Astoria Chicago. It's located close to the Miracle Mile, and I think it even has shops on-site that are technically part of the high-end Miracle Mile shopping mecca. As I only spent one night at the hotel, I did not get a chance to try their restaurant, spa or other services on site but everything seemed very high class and would have been great to try. Service from the front desk was very professional and pleasant, and as a Gold Honors member I received a room upgrade which was very much appreciated. I ended up in a fairly large suite with a separate living room area, including a fireplace, and a nice bedroom. There was also a huge bathroom, with a tub and separate shower. Absolutely gorgeous. The room also included a very extensive mini-bar (probably the best I've ever seen) as part of a small kitchen. The items in the mini bar very expensive, but the selection was impressive - with various snacks and beverages on offer. My view from the room was okay - a bit ruined by the fact that there was construction on the building across the street. The bed was great. Very pleasant. The room also had a couple of TVs of high quality, with lots of channels in HD. WiFi worked fine. Overall a very pleasant stay! It's a relatively expensive hotel, compared to other Chicago hotels, but reasonable considering how luxurious it is and how much you get for your money. Service from all staff was excellent. Highly recommended!

    10.0
  • Mick A

    Apr 2018

    Verified Stay

    Great Stay Near Downtown Chica

    Excellent support from staff, Surprisingly not snobby. Excellent meals for our mornings,The traditional food is buffet style and excellent. We enjoyed our stay at the hotel.My family had a smooth experience here. Room should have a sofa or chair, sometime noise from the downstairs restaurant.

    10.0
  • Jennifer K

    Feb 2018

    Verified Stay

    Overall Satisfaction!

    There are many five star hotels in Chicago but this one stands out. Pricing is much more reasonable then some, and the rooms, service, food, atmosphere and friendliness of the staff are second to none and the equal of any other best hotel someone wants to talk about. Check in was a breeze with great explanations and an offer to upgrade. Liked the room I had so kept it as traveling with my 17 year old for a few days and upgrades would have given us one bed instead of two. The room was modern, immaculate, large (including a very large bathroom with two sinks and Ferragamo toiletries) and a great minibar. Only thing missing was a coffeepot, but room service took care of things. Room service in fact was very fast, delivering what we asked fort twice in less than 20 minutes. Staff was great, helping with directions and had a Mercedes at your service instead of a cab if you needed a ride within two miles. Breakfast was pleasant and nicely served and prepared. I can go on and on in accolades well deserved but I will simply end with. You can not go wrong staying here. All in all, two thumbs up.

    10.0