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The Ritz-Carlton Chicago Hotel

160 East Pearson Street at Water Tower Place 160 East Pearson Street at Water Tower Place, Chicago, IL 60611-2308, United States Show Map

Excellent from 147 reviews
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About The Ritz-Carlton Chicago

Providing views of Chicago and Lake Michigan, The Ritz-Carlton Chicago is located near a range of nightlife destinations and treats guests to an indoor pool, a sauna and a Jacuzzi. The hotel combines 5-star luxury with a convenient position, just a few minutes from Michigan Avenue.

After a day of exploring the local region, guests can unwind in the comfort of their air conditioned rooms. All provide a flat-screen TV, slippers and a private bathroom with bathrobes.

During their stay at The Ritz-Carlton Chicago, guests can enjoy a meal at Torali, which serves Italian specialties. In the evening, guests are welcome to relax in the comfortable lounge bar. A wide variety of dining options are also found nearby.

The Ritz-Carlton Chicago is close to Magnificent Mile, the Museum of Contemporary Art and John Hancock Center Observatory. Located within a five-minute walk are 860-880 Lake Shore Drive Apartments and John Hancock Center.

Excellent 8.7
147 guest reviews

Hotel Features


Bicycle rental, Fitness center, Kids' club, Pay-per-view channels, Streaming service, Bowling, Massage


Pets allowed on request. Charges may apply.


Business center, Car rental, Wake-up service, Daily housekeeping, Fax/photocopying, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Mini-market on site, Tour desk, Spa, 24-hour security, Babysitting/child services (surcharge), Wedding services, Ticket service


ATM on-site, Entire unit wheelchair accessible, Executive lounge access, Family rooms, Fan, Cribs available, Feather pillow, Fire extinguisher, Gift shop, Laundry facilities, Ironing service, Flat-screen TV, Fold-up bed, Packed lunches, Free toiletries, Shops (on site), Room service, Smoke alarms, Heating, Physical distancing in dining areas, Physical distancing rules, Hot tub, Interconnected room(s) available, Indoor pool, CCTV in common areas, CCTV outside property, No smoking, Lake view, Restaurant, Bar/Lounge, Landmark view, Hand sanitizer in guest accommodation and key areas, Express check out, Hairdryer, Lockers, Cable or satellite TV, Use of cleaning chemicals that are effective against coronavirus, Air-conditioned, Newspapers, Guest accommodation is disinfected between stays, All plates, cutlery, glasses and other tableware have been sanitized, Food can be delivered to guest accommodation, Guests can opt-out of accommodation cleaning service, Staff follow all safety protocols as directed by local authorities, Parking (surcharge), Coffee shop, Bathrobe, Private bathroom, Kitchen, 24hr front desk, Designated smoking area, Steam room, Storage available, Private parking, Spa and wellness center, Radio, Terrace/Patio, Increased accessibility, Roll-in shower, Linens, Towels, Safety deposit box, EV charging station, Seating area, Elevator, Minibar, Shampoo, Shower, Iron and ironing board, Slippers, Microwave, Sofa, Alarm clock, Sofa bed, Allergy-free room, Bathtub, Body soap, Breakfast in the room, Tea/coffee maker, Telephone, Carpeted, Tile/marble floor, CD player, Refrigerator, Toilet, Toilet paper, Safe, Sauna, City view, Trash cans, TV, Conditioner, Valet parking, Desk, Dining area, VIP room facilities, Wardrobe or closet, DVD player


Wi-Fi available in all areas, Internet, Wi-Fi


From 4:00 PM


Prior to 12:00 PM

The Ritz-Carlton Chicago reviews

The Ritz-Carlton Chicago
from 147 reviews

Rating summary

  • Cleanliness 9.1
  • Comfort 9.0
  • Location 9.3
  • Services 8.7
  • Staff 8.9
  • Value for money 7.8

Recent reviews of The Ritz-Carlton Chicago

  • Martin J

    Jan 2018

    Verified Stay

    Excellent Option

    The Ritz-Carlton Chicago is a excellent option for the guest who values attention to detail. The staff is extremely friendly and professional, I always called by my name in a attentive and respectful manner. The Bell service is excellent whatever you need just ask and someone will arrange it for you . I always like to recommend the Ritz I have stayed in many over the years and is my preferred hotel. Chicago was was a great stay very accommodating very relaxing. We enjoyed our stay at the Ritz Chicago the location was perfect for our quick trip to the city for a show at the Broadway Playhouse. Our daughter loved the toy wagon at check in and the pool facilities. We were upgraded to suite (gold membership) which was perfect for the family and the 4pm late checkout allowed for additional shopping time. We loved the holiday decorations!