I thoroughly enjoyed my stay. The property was impressive from the get go. Upon entry myself and my guests were assisted with our luggage by the staff at the door. The staff at the reception desk were equally as helpful. When I made a request/query about my stay and the room, the staff member helping me was quick to assist. The breakfast buffet selection was great as well and the view at The Nest on the top floor was lovely, both at night and day. Only one thing frustrated me with my stay. First was the elevator. It was understandable that there was a wedding at one of the hotel's function rooms, but it became frustrating waiting for 20 minutes on the 34th floor to get back down to the 15th. There needs to be a better solution with the lifts if possible.