We love the hotel environment, staff is friendly, easy to find the location of hotel. its really nearby the georgetown centre. Overall is good , great location, fast check in and check out services. Friendly and helping staff. A lot of food stall within walking distance. Room space is big. Eateries are open in the morning just next to the hotel, and eateries at night are just located opposite the hotel for those who return early. Komtar is less than a 10mins walk away, and the hotel is a convenient spot to take a Grab from. Safe box was not working. Room is not sound proof so you can hear noises from next door.