The Ritz Carlton Macau has the most comfortable and sumptuous rooms in Macau, but the best thing about it, I believe is, that every staff treats customers the best way they can. Huge luxurious room, a huge bathroom with a Jacuzzi tub, and a guest bathroom. The living room is so chic and classy. Can't seem to think on how they can improve since this hotel seems to be perfect. We just hope they maintain the friendliness of the staff and their superb service to all the guests.