Very polite and friendly staff. Great location on Subic Bay right on the beach and near all the restaurants/bars. Very cold air conditioning unit. Convenience store beside the hotel. The room was very clean and comfortable, no problems at all. The staff were great at getting local taxis for us whenever we needed and gave us a late check out. Thanks guys! There is no elevator which could be an issue for elderly/disabled if you get a room on a high floor. Towels were old and in poor condition. There wasn't a top sheet on the bed. Staff had to spray for ants twice. There is no pool or gym, not a big issue for us but a pool would have been nice at times.