The Cliff Bay
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The Cliff Bay Hotel

Estrada Monumental 147 Estrada Monumental 147, 9004-532 Funchal, Madeira, Portugal Show Map

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9.4
Excellent from 535 reviews
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About The Cliff Bay

Situated in Funchal, The Cliff Bay - PortoBay offers comfortable accommodation with impressive ocean views. This 5-star hotel features views of Funchal Bay, as well as an outdoor pool, a sauna and outdoor tennis courts.

The Cliff Bay - PortoBay has a fitness centre with a swimming pool. It offers family-friendly amenities, with room designs and services for families both large and small, plus a kids club and a kids pool.

The rooms include a mini bar and feature excellent views of the ocean. There are also a number of rooms designed for families.

The Cliff Bay - PortoBay provides a varied dining experience with II Gallo d’Oro and Le Cliff Bar and Bistro. Places to dine at the hotel include Navigator’s Lounge and The Rose Garden. A variety of dining options can also be found nearby.

The Cliff Bay - PortoBay is surrounded by the area's popular sightseeing attractions, including Estadio dos Barreiros, which is within walking distance. Madeira Airport is within a 25-minute drive and the hotel provides a shuttle service.

Excellent 9.4
535 guest reviews

Hotel Features

Activities

Game room, Diving, Fitness center, Table tennis, Playground, Pool table

Policy

Pets not allowed

Services

A/V equipment rental, Business center, Car rental, Daily housekeeping, Fax/photocopying, Concierge service, Currency exchange on-site, Hammam (Turkish bath), Laundry service, Meeting/Banquet facilities, Special diet menus (on request), Contactless check-in/check-out, Spa, Beauty salon, Airport shuttle (surcharge), Babysitting/child services (surcharge)

General

Electric kettle, Cribs available, Gift shop, Laundry facilities, Flat-screen TV, Free toiletries, Garden view, Shops (on site), Room service, Smoke alarms, Heating, Physical distancing in dining areas, Physical distancing rules, Process in place to check health of guests, Hot tub, Child pool, Indoor pool, Outdoor pool, Key card access, No smoking, Restaurant, Bar/Lounge, Hand sanitizer in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Cable or satellite TV, Use of cleaning chemicals that are effective against coronavirus, Air-conditioned, Newspapers, Guest accommodation is disinfected between stays, All plates, cutlery, glasses and other tableware have been sanitized, Outdoor furniture, Food can be delivered to guest accommodation, Complimentary breakfast, Guests can opt-out of accommodation cleaning service, Free parking, Staff follow all safety protocols as directed by local authorities, Private beach, Bathrobe, Private bathroom, Garden, 24hr front desk, Steam room, Storage available, Private parking, Spa and wellness center, Non-smoking rooms available, Terrace/Patio, Increased accessibility, Linens, Towels, Safety deposit box, Sea view, Seating area, Shampoo, Shower, Shower cap, Slippers, First-aid kit, Microwave, Sofa, Balcony, Bathtub, Bidet, Body soap, Breakfast in the room, Tea/coffee maker, Telephone, Carpeted, Toilet, Toilet paper, Safe, Sauna, City view, Trash cans, TV, Desk, Wardrobe or closet, DVD player

Internet

Free Internet, Free Wi-Fi

Check-in

From 2:00 PM

Check-out

Prior to 12:00 PM

The Cliff Bay reviews

The Cliff Bay
9.4
Excellent
from 535 reviews

Rating summary

  • Cleanliness 9.6
  • Comfort 9.7
  • Location 9.6
  • Services 9.5
  • Staff 9.5
  • Value for money 8.6

Recent reviews of The Cliff Bay

  • Faye R

    Apr 2018

    Verified Stay

    Excellent Stay!

    Stayed at the Cliff Bay and we loved it. Yes, it is certainly a more mature age demographic but that didn't worry us, we enjoyed the quiet atmosphere and the relaxing comfortable surroundings. Unfortunately the week we were there the weather was not good so we did not get to enjoy the lovely big pool on the lower level, the Blue Lagoon cafe etc. as it was not that warm and in fact these areas were out of bounds while the storm raged for a couple of days. We did however enjoy the indoor pool area and spa treatments which were excellent. Our room was east facing so if it had been sunny our balcony would not have got the afternoon/evening sun, for that reason I would probably go for sea view the next time. The rooms are all large and comfortable with a seating area and the bathroom, while it had a separate bath and shower, was not the most up to date as in for example no rainfall shower head, but it was perfectly functional and had double wash basins. Everything including the public areas was kept spotlessly clean. We ate in the Rose Garden three evenings and there was plenty of choice but even though the 'theme' of the food changed each evening, it might become a little repetitive to eat there every night. Bar food in the Cliff Bar was good and we had a room service dinner one night which was excellent, with a trolley table set up with table cloth etc. All the staff are unfailingly friendly, courteous and helpful, even the greeting from Reception staff on arrival marks the hotel out as being 5 star. If the sun had shone at all it would have been the perfect week's break. The complimentary shuttle bus to and from Funchal was handy if one did not want to walk but you need to book your pick-up time slot as it gets busy. Taxis readily available outside hotel. This is highly recommended.

    10.0