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The Cliff Bay
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The Cliff Bay Hotel

Estrada Monumental 147 Estrada Monumental 147, 9004-532 Funchal, Madeira, Portugal Show Map | Official Site

Excellent from 487 reviews
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About The Cliff Bay

Situated in Funchal, The Cliff Bay - PortoBay offers comfortable accommodation with impressive ocean views. This 5-star hotel features views of Funchal Bay, as well as an outdoor pool, a sauna and outdoor tennis courts.

The Cliff Bay - PortoBay has a fitness centre with a swimming pool. It offers family-friendly amenities, with room designs and services for families both large and small, plus a kids club and a kids pool.

The rooms include a mini bar and feature excellent views of the ocean. There are also a number of rooms designed for families.

The Cliff Bay - PortoBay provides a varied dining experience with II Gallo d’Oro and Le Cliff Bar and Bistro. Places to dine at the hotel include Navigator’s Lounge and The Rose Garden. A variety of dining options can also be found nearby.

The Cliff Bay - PortoBay is surrounded by the area's popular sightseeing attractions, including Estadio dos Barreiros, which is within walking distance. Madeira Airport is within a 25-minute drive and the hotel provides a shuttle service.

Excellent 9.0
487 guest reviews

Hotel Features


Fitness center, Game room, Playground, Pool table, Diving, Table tennis


Pets not allowed


A/V equipment rental, Currency exchange on-site, Business center, Car rental, Concierge service, Laundry service, Meeting/Banquet facilities, Spa, Beauty salon, Airport shuttle (surcharge), Babysitting/child services (surcharge), Fax/photocopying, Hammam (Turkish bath), Special diet menus (on request), Contactless check-in/check-out, Daily housekeeping


Complimentary breakfast, Increased accessibility, Cribs available, Laundry facilities, Cable or satellite TV, Private beach, Non-smoking rooms available, Gift shop, Room service, Hot tub, Child pool, Indoor pool, Outdoor pool, No smoking, Restaurant, Bar/Lounge, Air-conditioned, 24hr front desk, Safe, Sauna, Free parking, Steam room, Storage available, Terrace/Patio, Smoke alarms, Microwave, Linens, Towels, Balcony, Bathtub, Bidet, Body soap, Breakfast in the room, Carpeted, City view, Desk, DVD player, Electric kettle, Flat-screen TV, Free toiletries, Garden view, Heating, Key card access, Newspapers, Outdoor furniture, Private bathroom, Private parking, Safety deposit box, Sea view, Seating area, Shampoo, Shower, Shower cap, Slippers, Sofa, Tea/coffee maker, Telephone, Toilet, Toilet paper, Trash cans, TV, Wardrobe or closet, Shops (on site), Bathrobe, Garden, Spa and wellness center, First-aid kit, Physical distancing in dining areas, Physical distancing rules, Process in place to check health of guests, Hand sanitizer in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, All plates, cutlery, glasses and other tableware have been sanitized, Food can be delivered to guest accommodation, Guests can opt-out of accommodation cleaning service, Staff follow all safety protocols as directed by local authorities


Free Wi-Fi, Free Internet


From 2:00 PM


Prior to 12:00 PM

The Cliff Bay reviews

The Cliff Bay
from 487 reviews

Rating summary

  • Cleanliness 9.6
  • Comfort 9.7
  • Location 9.6
  • Services 9.5
  • Staff 9.5
  • Value for money 8.6

Recent reviews of The Cliff Bay

  • Faye R

    Apr 2018

    Verified Stay

    Excellent Stay!

    Stayed at the Cliff Bay and we loved it. Yes, it is certainly a more mature age demographic but that didn't worry us, we enjoyed the quiet atmosphere and the relaxing comfortable surroundings. Unfortunately the week we were there the weather was not good so we did not get to enjoy the lovely big pool on the lower level, the Blue Lagoon cafe etc. as it was not that warm and in fact these areas were out of bounds while the storm raged for a couple of days. We did however enjoy the indoor pool area and spa treatments which were excellent. Our room was east facing so if it had been sunny our balcony would not have got the afternoon/evening sun, for that reason I would probably go for sea view the next time. The rooms are all large and comfortable with a seating area and the bathroom, while it had a separate bath and shower, was not the most up to date as in for example no rainfall shower head, but it was perfectly functional and had double wash basins. Everything including the public areas was kept spotlessly clean. We ate in the Rose Garden three evenings and there was plenty of choice but even though the 'theme' of the food changed each evening, it might become a little repetitive to eat there every night. Bar food in the Cliff Bar was good and we had a room service dinner one night which was excellent, with a trolley table set up with table cloth etc. All the staff are unfailingly friendly, courteous and helpful, even the greeting from Reception staff on arrival marks the hotel out as being 5 star. If the sun had shone at all it would have been the perfect week's break. The complimentary shuttle bus to and from Funchal was handy if one did not want to walk but you need to book your pick-up time slot as it gets busy. Taxis readily available outside hotel. This is highly recommended.