The staff is very nice David and Alejandro let us feel at home when we stay. The front desk and restaurant staff are great. I also like the concierge who looks after our luggage. Before we returned to Los Angeles, we still have a place to rectify. This is great. The concierge has done too much for us. The room was beautiful, clean and the bed was very comfortable. The scenery of the city is also beautiful. We had a super super delicious dinner at the Charlie Hotel. Charlee also offers a hearty breakfast. Great, thank you Charlie. Long live Colombia.