Our overall stay at this hotel was just splendid. The staff are really accommodating to their guests. They always serve with a smile. Service is impeccable and very hospitable staff, leading you to the room and carry your luggage's with smiles. They upgraded me to a higher class at no extra charge. The location is just great there is a 24h shop inside the hotel which is a nice bonus. You can also use a shuttle bus from the airport to get to the hotel which is very convenient. It has direct access to Sunshine City Mall which is also connected via an underground walkway to Ikebukuro Train Station.