Accommodating staffs who are more than willing to provide every possible assistance to all guests. Location is near the city proper and is very accessible. The first night we stayed in an absolutely dreadful awful room, but didn't ask for a change because it was 3 am and we had come from the airport after we had lost a luggage. The sheets appeared filthy uncertain if they had been changed and the bathroom was a mess. Drain didn't work for the shower. I didn’t like the toilet in the sense that it is not working well. Bidet is not draining and the water is slow. The piping is too narrow. Maybe they need to replace it and see a maintenance service.