Waterfront Cebu City Hotel & Casino Hotel

Can't say enough good things about this place really, we were really blown away, although I wish we could have spent more time here but arrived late due to the always late Philippines Airlines flights getting into Cebu. Upon arrival we were immediately thanked for our coming to there hotel & were upgraded to a suite as they has given away our original room due to our late arrival. Well the suite was massive, extravagant, elegant, clean & just very cool I must say. Washroom was huge, clean, neat & loved the rainfall shower head. We got cleaned up & went to the Italian restaurant downstairs & then spent a few hours at the casino. I wish I could have spent a whole day/night or longer here but for sure next time were staying here. I've seen nothing else like it in Philippines or even in Canada for that matter. Lobby, shops, ATM, casino all seemed very massive in size & there was a lot of people but just didn't have that busy hustle & bustle feeling to it. Front desk staff, wake up call everything was just great. Thanks for looking after us on our short visit. Next time will be here much longer.

Location is the cornerstone of this hotel, since it is across the street from Mactan-Cebu Airport. I had a flight at 6am and wanted to be up and at the airport quickly, which the Waterfront Hotel makes very easy. There is a free shuttle to the departure area, as well. Doesn't get any more convenient than that. The staff was very slow and needs more training. Overall, it was a nice hotel.

This a fabulous hotel. Check in was quick and very courteous. We were a little early for our room and we were provided with free fruit juice while we waited - excellent service. Our room was clean and comfortable and the housekeeper was excellent. The pool area is fantastic and spacious. Cafe Uno for breakfast was excellent with a wide choice for all tastes. We held a birthday party there in the evening for 24 people and the staff were brilliant. The other restaurants on site were also very good We had family members over in the lobby most nights and the staff were fabulous looking after us with our ordered food and drinks. After staying at several Cebu hotels over the years this is definitely the best and we will be back.

The place was spectacular. Our stay exceeded our expectations. I would always recommend Waterfront Hotel simply because of their good, polite and accommodating staff, from the front desk to their housekeeping. Rooms were clean and the bed was very comfortable and clean. It was the second time we booked ourselves at this hotel and would not think of staying at any other hotels the next time we visit Cebu. The room price was very reasonable.

The only hotel I will stay in while visiting Cebu. Very safe, friendly staff, inside stores and casino. But the best was room service. Good job. Everyone inside the hotel were customer friendly and room service was the best. Safety is a big concern but never concerned while staying here. Beautiful establishment and grand lobby and gathering area. Excellent front desk and bell service! Room service and buffet staff very helpful and happy. Manager Vincent very helpful. Thank you, Paul and Amy.

I stayed here for two nights. The check-in and check-out process was very slow compared to other hotels. They need to implement a mobile check-in/check-out to expedite the process. The interior design of the room needs some updating. I also experienced a clogged toilet during my stay. I like the location because it is near the Ayala Center and Cebu IT Park. You should get a room on the 15th-17th floor to get a nice view of the city.

This place is pretty cool. It is very much a large luxury hotel with all the amenities you would expect. The check in was easy and straight forward and the staff very friendly and helpful. The rooms are spacious, well appointed and depending upon which floor you are on, the views are pretty good. The room was spotlessly clean as was the rest of the hotel. Decor was great and the bed comfortable. There are several dining options all expensive considering you are in the Philippines. We ate out every evening in the local area and found some great places to eat. We did have breakfast at the hotel and that to be fair, was fabulous. Huge variety, great food and amazing helpful staff. The hotel bars and casino are worth a look. Again the staff were amazing. The gym is fine if that is your thing. The swimming pool and pool bar are great. Very clean and well maintained. Overall I would definitely recommend this hotel. Its not the cheapest place in town but is very good. The staff make it what it is and they are to be commended for being so helpful.

Great atmosphere, several nice onsite restaurants to choose from, good breakfast buffet no matter where your from they have something for you. Rooms were very nice, I had the executive suite. Hotel staff was very helpful. Almost everything you need in one place. Close to the Ayala mall, and the in hotel stores were nice as well. I observed that sometimes they dont change the linens and towels into a new one, recycled. Unsecured elevator entry that non-guest can go in and out without checking if they heve permission the the guest.