Sofitel Hangzhou Westlake

Sofitel Hangzhou Westlake


333 West Lake Avenue, Shangcheng, Hangzhou, China

ExcellentBased on 105 reviews


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About Sofitel Hangzhou Westlake

Located in the heart of Hangzhou and boasting exclusive views of West Lake, Sofitel Hangzhou Westlake is an ideal base for sightseers looking to discover local tourist attractions. Some of the feature...

Good to Know

To Downtown3.1 mi
Nearest airportHangzhou
Distance to airport16.6 mi


Check-in time2:00 PM
Check-out time12:00 PM
Payment & CancellationPolicies vary by room type and provider.
Front desk number+86 571 8707 5858

Amenities at Sofitel Hangzhou Westlake

Top Features

Free airport shuttle
Free Wi-Fi
Pet friendly


  • Wine glasses
  • ATM on-site
  • Electric kettle
  • Entire unit wheelchair accessible
  • Executive lounge access
  • Cribs available
  • Feather pillow
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Fold-up bed
  • Free toiletries
  • Fruits
  • Heated pool
  • Room service
  • Smoke alarms
  • Heating
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • Hot tub
  • Interconnected room(s) available
  • Indoor pool
  • Key card access
  • CCTV in common areas
  • Kids meals
  • CCTV outside property
  • Restaurant
  • Bar/Lounge
  • Hand sanitizer in guest accommodation and key areas
  • Express check-out
  • Hairdryer
  • Lockers
  • Cable or satellite TV
  • Mosquito net
  • Use of cleaning chemicals that are effective against coronavirus
  • Air-conditioned
  • Non-feather pillow
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Pajamas
  • Delivered food is securely covered
  • Pants press
  • Food can be delivered to guest accommodation
  • Guests can opt-out of accommodation cleaning
  • Free parking
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Coffee shop
  • Bathrobe
  • Garden
  • Private bathroom
  • Private check-in/check-out
  • 24hr front desk
  • Designated smoking area
  • Storage available
  • Private parking
  • Spa and wellness center
  • Raised toilet
  • Non-smoking rooms available
  • Terrace/Patio
  • Increased accessibility
  • Roll-in shower
  • Linens
  • Towels
  • Safety deposit box
  • Grill
  • Adults only
  • Seating area
  • Elevator
  • Minibar
  • Shampoo
  • Shower
  • Iron and ironing board
  • Shower cap
  • Shower chair
  • Accessible by elevator
  • Adapted bath
  • Adapter
  • Slippers
  • First-aid kit
  • Socket near the bed
  • Sofa
  • Alarm clock
  • Enhanced cleaning
  • Bathtub
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Telephone
  • Carpeted
  • Tile/marble floor
  • Toilet
  • Toilet paper
  • Toilet with grab rails
  • Thermometers for guests provided by property
  • Safe
  • Sauna
  • Toothbrush
  • City view
  • Clothes rack
  • Trash cans
  • Coffee machine
  • TV
  • Upper floors accessible by elevator
  • Conditioner
  • Desk
  • Dining table
  • Walk-in shower
  • Wardrobe or closet


  • Bicycle rental
  • Cycling
  • Fitness center
  • Pay-per-view channels
  • Massage


  • Babysitting or child care
  • Business center
  • Car rental
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Multi-lingual staff
  • Special diet menus (on request)
  • Tour desk
  • Face masks for guests available
  • Spa
  • Beauty salon
  • 24-hour security
  • Airport shuttle (surcharge)
  • Wedding services
  • Ticket service

Hotels Similar to Sofitel Hangzhou Westlake

Reviews for Sofitel Hangzhou Westlake

GreatBased on 105 verified guest reviews

Pros +
  • Very kind and helpful staff. (in 41 reviews)
  • Great location and good service. (in 39 reviews)
  • "The big room, helpful staff." (in 33 reviews)
Cons -
  • Old hotel and small room (in 15 reviews)
  • The hotel exterior is a disappointment. (in 15 reviews)
  • "Never, ever order the pizza from room service." (in 6 reviews)

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Photos of Sofitel Hangzhou Westlake

Where is Sofitel Hangzhou Westlake

Most Popular Landmarks

West Lake0.4 mi
Hefang Street1.3 mi

Getting Around

Hangzhou1.5 mi
Hangzhou Tourist Center2.2 mi
Hangzhou Hangzhou East Railway Station4.5 mi

FAQs when booking at Sofitel Hangzhou Westlake

Is pricing at Sofitel Hangzhou Westlake comparable to 5 star hotels in Hangzhou?

Hotels in Hangzhou that are rated 5 stars generally cost $155/night, but on average, Sofitel Hangzhou Westlake is available for 37% less than the average rate in the area. You can usually enjoy a stay at Sofitel Hangzhou Westlake for $99/night. This is a great deal for HotelsCombined users planning to visit Hangzhou.

Is there a pool at Sofitel Hangzhou Westlake?

Yes. HotelsCombined users traveling to Hangzhou often look for hotels with a pool available. Most hotels have pool hours, so be sure to ask the front desk at Sofitel Hangzhou Westlake for pool rules and guidelines.

What is the Sofitel Hangzhou Westlake phone number?

The best way to contact Sofitel Hangzhou Westlake is by calling +86 571 8707 5858.

Does Sofitel Hangzhou Westlake have Wi-Fi available?

Yes, Sofitel Hangzhou Westlake has Wi-Fi available to hotel guests.

Is there a gym or fitness center at Sofitel Hangzhou Westlake?

Yes, Sofitel Hangzhou Westlake has a fitness center available to guests throughout their stay.

What is the check-out time at Sofitel Hangzhou Westlake?

The standard check-out time at Sofitel Hangzhou Westlake is 12:00 PM. Guests can usually check-in from 2:00 PM. Special arrangements may be available if discussed with the front desk.

How much does it cost to stay at Sofitel Hangzhou Westlake, Hangzhou?

$75 per night is the best price found recently for a room at Sofitel Hangzhou Westlake, with average deals around $99 per night. Enter your dates in the form above to see current prices.

Is there a restaurant at Sofitel Hangzhou Westlake?

Yes, there is a restaurant on-site at Sofitel Hangzhou Westlake, Hangzhou. A bar is also available on-site.

Does Sofitel Hangzhou Westlake have a laundry service?

This accommodation does offer laundry services. The property also has irons and ironing boards available for guest use.