Grand Hyatt Hangzhou

Grand Hyatt Hangzhou


28 Hu Bin Road, Shangcheng, Hangzhou, China

ExcellentBased on 137 reviews


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per night

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Tue 12/20

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About Grand Hyatt Hangzhou

Commanding views of West Lake, Grand Hyatt Hangzhou is steps from Hangzhou's popular sightseeing destinations. It is conveniently situated in the city centre.

This Hangzhou hotel boasts a Jac...

Good to Know

To Downtown2.5 mi
Nearest airportHangzhou
Distance to airport16.7 mi


Check-in time2:00 PM
Check-out time12:00 PM
InternetFree Wi-Fi
Payment & CancellationPolicies vary by room type and provider.
Front desk number+86 571 8779 1234

Amenities at Grand Hyatt Hangzhou

Top Features

Free airport shuttle
Free Wi-Fi
Pet friendly


  • Window
  • ATM on-site
  • Spa and wellness center
  • Terrace/Patio
  • Increased accessibility
  • Safety deposit box
  • Gift shop
  • Seating area
  • Laundry facilities
  • Elevator
  • Ironing service
  • Minibar
  • Flat-screen TV
  • Free toiletries
  • Shampoo
  • Room service
  • Iron and ironing board
  • Shower cap
  • Physical distancing in dining areas
  • Physical distancing rules
  • Slippers
  • First-aid kit
  • Process in place to check health of guests
  • Hot tub
  • Indoor pool
  • Socket near the bed
  • Sofa
  • Enhanced cleaning
  • No smoking
  • Bathtub
  • Lake view
  • Restaurant
  • Bar/Lounge
  • Hand sanitizer in guest accommodation and key areas
  • Express check-out
  • Body soap
  • Hairdryer
  • Bottle of water
  • Breakfast in the room
  • Cable or satellite TV
  • Telephone
  • Use of cleaning chemicals that are effective against coronavirus
  • Air-conditioned
  • Toilet
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Safe
  • Sauna
  • Toothbrush
  • City view
  • Food can be delivered to guest accommodation
  • Guests can opt-out of accommodation cleaning
  • Free parking
  • Conditioner
  • Staff follow all safety protocols as directed by local authorities
  • Valet parking
  • Disinfection of high-touch surfaces
  • Desk
  • Pool with a view
  • Vending machine (drinks)
  • Coffee shop
  • Bathrobe
  • Private bathroom
  • Wardrobe or closet
  • 24hr front desk
  • Designated smoking area
  • Steam room
  • Storage available
  • Private parking


  • Hiking
  • Massage
  • Bicycle rental
  • Fitness center


  • Conference rooms
  • Wedding services
  • Ticket service
  • Babysitting or child care
  • Business center
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Multi-lingual staff
  • Health club
  • Spa
  • Beauty salon
  • Airport shuttle (surcharge)

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Reviews for Grand Hyatt Hangzhou

GreatBased on 137 verified guest reviews

Pros +
  • Great location and friendly staff. (in 33 reviews)
  • Breakfast was delicious and staff were excellent (in 27 reviews)
  • The view on the lake was amazing. (in 20 reviews)
Cons -
  • Nothing - although swimming pool was currently closed as under renovation. (in 3 reviews)
  • breakfast is a bit disappointing! (in 2 reviews)
  • Why the need to enforce wearing of swimming cap in the pool? (in 1 review)

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Photos of Grand Hyatt Hangzhou

Where is Grand Hyatt Hangzhou

Most Popular Landmarks

West Lake0.8 mi
Hefang Street1.7 mi

Getting Around

Hangzhou1.8 mi
Hangzhou Tourist Center1.8 mi
Hangzhou Hangzhou East Railway Station4.1 mi

FAQs when booking at Grand Hyatt Hangzhou

Is there a pool at Grand Hyatt Hangzhou?

Yes. Many people visiting Hangzhou look for a hotel with a pool. Grand Hyatt Hangzhou has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regards to pool usage.

What is the Grand Hyatt Hangzhou phone number?

For questions about Grand Hyatt Hangzhou and your reservation, contact the front desk directly at +86 571 8779 1234.

Does Grand Hyatt Hangzhou have Wi-Fi available?

Yes, Grand Hyatt Hangzhou has Wi-Fi available to hotel guests.

Is there a gym or fitness center at Grand Hyatt Hangzhou?

Yes, Grand Hyatt Hangzhou has a fitness center available to guests throughout their stay.

What is the check-out time at Grand Hyatt Hangzhou?

12:00 PM. If you require a later check-out we advise discussing it with the front desk as soon as you’re able to. Check-in time is 2:00 PM.

How much does it cost to stay at Grand Hyatt Hangzhou, Hangzhou?

Usually Grand Hyatt Hangzhou room prices are around $163/night, with the cheapest deals starting from $131/night. Prices vary based on many factors (e.g. dates, time of year, room type etc.) so use the form above to see deals for your intended stay.

Is there a restaurant at Grand Hyatt Hangzhou?

Yes - Grand Hyatt Hangzhou does have a restaurant. There is also a bar and lounge area in the hotel.

Does Grand Hyatt Hangzhou have a laundry service?

Yes, there are laundry services usually available at Grand Hyatt Hangzhou, Hangzhou. Guests can also use ironing facilities.