Their restaurant in the lobby serves good food though, plus the servers were polite. The beds were itchy, the toilet was dirty, some electric sockets were not working and they did not have towels. As much as possible we do not use hotel towels but the ones that we had were wet from our previous trip. I wanted to call the front desk about it and to my surprise, the phone was broken. I eventually was able to talk to a room attendant and he told me that there was no delivery of towels from their laundry service and they cannot do anything, which they could have at least told us beforehand. If we knew, we could have bought towels or something. Oh, and there were dirty clothes from previous guests left in our room, so it means the room was barely cleaned. We were not able to complain about it because we were dead tired from our previous trip and again, it just so happened that it was the only hotel available.