Sheraton New Orleans Hotel
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Sheraton New Orleans Hotel Hotel

500 Canal Street 500 Canal Street, New Orleans, LA 70130, United States Show Map

Excellent from 1,394 reviews
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About Sheraton New Orleans Hotel

Set in New Orleans, Sheraton New Orleans Hotel is a five-minute walk from Place St. Charles and offers an outdoor pool. There is also a fitness centre with a swimming pool.

This 4-star hotel offers a sun deck, valet parking and 24-hour room service. Guests have access to express check-in/check-out, 24-hour reception and a meeting room.

Hotel Sheraton New Orleans provides 1110 air conditioned rooms equipped with all the necessities to ensure an enjoyable stay. Honeymoon suites are also available.

Sheraton Hotel in New Orleans offers a convenient on-site café where guests can have a meal before venturing out to discover the local region. Places to dine at the hotel include Starbucks Coffee and Roux Bistro. Guests are also welcome to relax with a drink at Pelican bar.

The area surrounding Sheraton Hotel New Orleans is popular for its shopping and restaurants. The helpful staff at the tour desk are available to book and organise activities in New Orleans.

Excellent 8.4
1,394 guest reviews

Hotel Features


Fitness center, Pay-per-view channels, Bowling, Pool table, Water sport facilities (on site)


Pets allowed on request. Charges may apply.


Business center, Wake-up service, Daily housekeeping, Fax/photocopying, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Mini-market on site, Tour desk, 24-hour security, Wedding services, Ticket service


ATM on-site, Entire unit wheelchair accessible, Executive lounge access, Family rooms, Cribs available, Feather pillow, Fire extinguisher, Gift shop, Laundry facilities, Ironing service, Flat-screen TV, Fold-up bed, Free toiletries, Shoeshine, Shops (on site), Room service, Smoke alarms, Heating, Physical distancing in dining areas, Physical distancing rules, Outdoor pool, CCTV in common areas, CCTV outside property, No smoking, Restaurant, Bar/Lounge, Hand sanitizer in guest accommodation and key areas, Laptop safe, Express check out, Parking, Hairdryer, Cable or satellite TV, Use of cleaning chemicals that are effective against coronavirus, Air-conditioned, Newspapers, Guest accommodation is disinfected between stays, All plates, cutlery, glasses and other tableware have been sanitized, Food can be delivered to guest accommodation, Guests can opt-out of accommodation cleaning service, Staff follow all safety protocols as directed by local authorities, Coffee shop, Bathrobe, Private bathroom, 24hr front desk, Storage available, Private parking, Radio, Increased accessibility, Roll-in shower, Beach towels, Linens, Towels, Safety deposit box, Rooftop, EV charging station, Elevator, Shampoo, Shared lounge/TV area, Iron and ironing board, Microwave, Sofa, Alarm clock, Sofa bed, Body soap, Bottle of water, Breakfast in the room, Tea/coffee maker, Telephone, Carpeted, Toilet paper, Safe, Trash cans, TV, Conditioner, Valet parking, Desk, Vending machine (drinks), Vending machine (snacks), Dining area, VIP room facilities, Dining table, Walk-in shower


Wi-Fi, Internet (surcharge)


From 4:00 PM


Prior to 11:00 AM

Sheraton New Orleans Hotel reviews

Sheraton New Orleans Hotel
from 1,394 reviews

Rating summary

  • Cleanliness 8.8
  • Comfort 8.8
  • Location 9.4
  • Services 8.7
  • Staff 8.7
  • Value for money 7.7

Recent reviews of Sheraton New Orleans Hotel

  • Billy W

    Feb 2018

    Verified Stay

    Little Gem

    I stayed 2 nights at the Sheraton during the April Jazz Festival. I was so impressed by this Hotel. Customer service was outstanding, friendly and helpful reception and tour desk staff, warm greeting each time. Immaculately, clean and tidy room. Comfy bed and pillows, cotton sheets were to die for! Great shower and bath. Amazing street and river view from top floor. Lovely, live piano music in lobby. Brilliant location directly outside Canal Street, tram at door, 5 minute stroll to Harrah's Casino, River and market stalls. Gorgeous cafe 'The Ruby Slipper' (1 minute walk) severs the best breakfast ever, a must whilst staying here. Hard Rock Cafe and Bubba Gump Shrimp all within walking distance. All in all, better than expected stay at the Sheraton and well deserved of it's 5 star rating I will be leaving. I can't wait to return to this little gem.

  • Anonymous

    Young couples

    May 2017

    Verified Stay

    great location

    all great. staff very friendly and helpful