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Sheraton Centre Toronto Hotel
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Sheraton Centre Toronto Hotel Hotel

123 Queen Street West 123 Queen Street West, Toronto, ON M5H 2M9, Canada Show Map

Excellent from 2,284 reviews
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About Sheraton Centre Toronto Hotel

The hotel provides modern accommodation in Toronto and is a short stroll from Toronto Coach Terminal. It is ideally situated in the city centre.

Guests can enjoy the outdoors on the terrace or have a drink at the bar. Guests can take advantage of the recreational facilities available, such as a sauna, an outdoor heated pool and a playground. There are also a variety of relaxation amenities, such as a beauty centre, plus the in-house Senses Spa.

All the elegant rooms at Sheraton Centre Toronto Hotel feature a spa bath, plus all the necessities for a comfortable stay. They all include tea and coffee making facilities, movies-on-demand and a refrigerator.

Those staying at Sheraton Centre 123 Queen Toronto can enjoy a unique dining experience at the in-house restaurant, conveniently based for those who want to stay close for a meal. Room service is provided around the clock, and a wide selection of restaurants and cafés can also be found close by.

The hotel is ideally located for sightseeing in Toronto, with Toronto City Hall only a short walk away. It is a short walk from Queen Street West, Toronto Eaton Centre and Toronto-Dominion Centre.

Excellent 8.7
2,284 guest reviews

Hotel Features


Bicycle rental, Cycling, Fitness center, Pay-per-view channels


Pets allowed on request. Charges may apply.


Business center, Wake-up service, Daily housekeeping, Fax/photocopying, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Mini-market on site, Special diet menus (on request), Contactless check-in/check-out, Tour desk, Face masks for guests available, 24-hour security, Wedding services, Ticket service, 24/7 concierge


ATM on-site, Executive lounge access, Cribs available, Fire extinguisher, Gift shop, Laundry facilities, Flat-screen TV, Fold-up bed, Packed lunches, Free toiletries, Garden view, Shops (on site), Heated pool, Room service, Smoke alarms, Hardwood or parquet floors, Heating, Physical distancing in dining areas, Physical distancing rules, Property is cleaned by professional cleaning companies, Process in place to check health of guests, Indoor pool, iPhone dock, Outdoor pool, Key card access, CCTV in common areas, Kids meals, CCTV outside property, No smoking, Restaurant, Bar/Lounge, Hand sanitizer in guest accommodation and key areas, Express check out, Hairdryer, Screens or physical barriers placed between staff and guests in appropriate areas, Cable or satellite TV, Use of cleaning chemicals that are effective against coronavirus, Air-conditioned, Newspapers, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Food can be delivered to guest accommodation, Guests can opt-out of accommodation cleaning service, Parking (surcharge), Staff follow all safety protocols as directed by local authorities, Pool with a view, Coffee shop, Bathrobe, Private bathroom, Garden, Private check-in/check-out, 24hr front desk, Storage available, Private parking, Radio, Non-smoking rooms available, Terrace/Patio, Increased accessibility, Roll-in shower, Beach towels, Linens, Towels, Safety deposit box, EV charging station, Seating area, Elevator, Shampoo, Shower, Iron and ironing board, Shower cap, Accessible by elevator, First-aid kit, Additional bathroom, Snack bar, Socket near the bed, Sofa, Alarm clock, Sofa bed, Balcony, Body soap, Bottle of water, Breakfast in the room, Tea/coffee maker, Telephone, Carpeted, Refrigerator, Toilet, Toilet paper, Children's television networks, Safe, Children's high chair, City view, Clothes rack, Trash cans, TV, Conditioner, Valet parking, Desk, Vending machine (drinks), Vending machine (snacks), VIP room facilities, Wardrobe or closet


Internet (surcharge), Free Wi-Fi


From 3:00 PM


Prior to 12:00 PM

Sheraton Centre Toronto Hotel reviews

Sheraton Centre Toronto Hotel
from 2,284 reviews

Rating summary

  • Cleanliness 8.9
  • Comfort 9.0
  • Location 9.5
  • Services 8.7
  • Staff 8.8
  • Value for money 7.9

Recent reviews of Sheraton Centre Toronto Hotel

  • andreacemmons

    Young couples

    Sep 2019

    Verified Stay


    staff was friendly

  • Jinri K

    Apr 2019

    Verified Stay

    Steak Heaven

    I was so happy with this hotel. Actually, I decided to book a 2-night stay here to spend time with some of my college friends from Toronto. The location made this place awesome because it was just a 5-10 minute walk to the Toronto Eaton Centre, making it convenient for some shopping time. Restaurants and shops were just minutes away no need for a cab. The hotel was surrounded by a lot of restaurants (mainly steak houses) just a few blocks away. The staff was very helpful, even got to talk to some of them; they suggested the dishes I should try within the area. Room was nice and clean. The air-conditioner, TV, and other appliances were all working nicely. The breakfast was delightful. I had a great experience and would highly recommend this to friends and family.

  • Justine A

    Jul 2018

    Verified Stay

    Fabulous Stay!

    Stayed at the Sheraton Center Toronto Hotel on business and had an excellent experience. Check-in was prompt and professional. The beds are comfortable, the rooms are very clean and the staff are very professional. Perfect location for everything. Close to theater, restaurants, Eaton Center, City Hall, short walk to the Harbor front. The staff are so helpful and personable. On the front desk in particular Brian has always taken good care of us but Steve also takes care of us as well both go the extra mile to help all hotel guests. If your thinking of Toronto and a hotel then the Sheraton is the one.