Shangri-La Hangzhou - The back garden of West Lake

Shangri-La Hangzhou - The back garden of West Lake

Hotel
4 stars 

78 Beishan Road, Hangzhou, China

Good614 verified ratings
7.8

$124

Cheapest rate

rate per night

Rooms
About
Reviews
Photos
Similar hotels
Location
FAQ

Best deals for Shangri-La Hangzhou - The back garden of West Lake

Explore the most appealing deals available for Shangri-La Hangzhou - The back garden of West Lake, ensuring you get the best value for your stay. Properties were last updated on December 25, 2025.
Thu 1/1
Fri 1/2
Type of stay
Booking link
No inclusions
No inclusions
No inclusions
No inclusions
No inclusions
No inclusions
No inclusions
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Best priceguarantee

About Shangri-La Hangzhou - The back garden of West Lake

Discover essential information, amenities, and features of Shangri-La Hangzhou - The back garden of West Lake, providing insights into what to expect during your stay. Information on this property was last updated on December 25, 2025.
Lakefront hotel with 2 restaurants and a health club This hotel features 2 restaurants, a health club, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally...

Good to Know

Check-in time2:00 PM
Check-out time12:00 PM
Payment & CancellationPolicies vary by room type and provider.
Front desk number+86 571 8797 7951

Perks and amenities at Shangri-La Hangzhou - The back garden of West Lake

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Shangri-La Hangzhou - The back garden of West Lake
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business center
  • Flat-screen TV

General

  • Window
  • Wine glasses
  • ATM on-site
  • Electric kettle
  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Executive lounge access
  • Family rooms
  • Cribs available
  • Feather pillow
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Packed lunches
  • Free toiletries
  • Fruits
  • Garden view
  • Room service
  • Smoke alarms
  • Heating
  • Higher-level toilet
  • Hypoallergenic
  • Hypoallergenic pillow
  • Inner courtyard view
  • Hot tub
  • Interconnected room(s) available
  • Key card access
  • CCTV in common areas
  • CCTV outside property
  • No smoking
  • Kid-friendly buffet
  • Lake view
  • Restaurant
  • Bar/Lounge
  • Laptop safe
  • Express check-out
  • Hairdryer
  • Lockers
  • Lower bathroom sink
  • Lowered sink
  • Cable or satellite TV
  • Mountain view
  • Air-conditioned
  • Non-feather pillow
  • Pajamas
  • Pants press
  • Food can be delivered to guest accommodation
  • Free parking
  • Pool towels
  • Bathrobe
  • Private bathroom
  • Garden
  • Private check-in/check-out
  • 24hr front desk
  • Designated smoking area
  • Smoking rooms available
  • Storage available
  • Private parking
  • Quiet street view
  • Terrace/Patio
  • Increased accessibility
  • Roll-in shower
  • Towels
  • Safety deposit box
  • Grill
  • EV charging station
  • Seating area
  • Elevator
  • Minibar
  • Shampoo
  • Shower
  • Iron and ironing board
  • Shower cap
  • Accessible by elevator
  • Adapted bath
  • Adapter
  • Slippers
  • First-aid kit
  • Snack bar
  • Socket near the bed
  • Sofa
  • Alarm clock
  • Balcony
  • Soundproof rooms
  • Bathtub
  • Soundproofing
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Kettle
  • Carpeted
  • Refrigerator
  • Toilet
  • Toilet paper
  • Toilet with grab rails
  • Safe
  • Sauna
  • Toothbrush
  • City view
  • Towels/sheets (extra fee)
  • Clothes rack
  • Trash cans
  • Coffee machine
  • TV
  • Upper floors accessible by elevator
  • Conditioner
  • Desk
  • Dining area
  • Dining table
  • Walk-in shower
  • Wardrobe or closet
  • Drying rack for clothing

Activities

  • Bicycle rental
  • Board games/puzzles
  • Cycling
  • Fitness center
  • Kids' outdoor play equipment
  • Pay-per-view channels

Services

  • Business center
  • Car rental
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Currency exchange on-site
  • Grocery deliveries
  • Laundry service
  • Meeting/Banquet facilities
  • Special diet menus (on request)
  • Tour desk
  • Spa
  • 24-hour security
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Reviews for Shangri-La Hangzhou - The back garden of West Lake

Read firsthand reviews and testimonials from guests who have stayed at Shangri-La Hangzhou - The back garden of West Lake, providing insights into their experiences. Travelers have left 614 reviews of Shangri-La Hangzhou - The back garden of West Lake to date. Review data was last updated on December 25, 2025.
7.8
Good614 verified ratings
Pros +
  • "Lou Wai Lou is a good restaurant ,located close to the hotel" (in 1 review)
  • They have a West Wing and and East Wing. (in 2 reviews)
  • The gym equipments need update. (in 1 review)
Cons -
  • Rooms were old and smelled musty. (in 19 reviews)
  • "Generally the hotel is clean, but needed some updates of inventory." (in 1 review)
  • "Room Very old and smelly, and staffs not professional, not worth its price." (in 1 review)
No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

Photos of Shangri-La Hangzhou - The back garden of West Lake

View a collection of 52 photos showcasing the rooms, amenities, and facilities of Shangri-La Hangzhou - The back garden of West Lake to help you visualize your stay. Photos for this property were last updated on December 25, 2025.

Hotels similar to Shangri-La Hangzhou - The back garden of West Lake

Discover other properties in Hangzhou that offer a similar experience and ambiance to Shangri-La Hangzhou - The back garden of West Lake. In total, there are 5,049 hotels serving travelers in Hangzhou. Price data was last updated on December 25, 2025.

Explore City Centre, Hangzhou

Shangri-La Hangzhou - The back garden of West Lake is located at 78 Beishan Road in the City Centre neighborhood of Hangzhou. Popular landmark data was lasted updated on December 25, 2025.

Rental Cars

$46 daily average

Closest Airports

FAQs when booking at Shangri-La Hangzhou - The back garden of West Lake

Find answers to commonly asked questions regarding reservations, amenities, policies, and more when booking a stay at Shangri-La Hangzhou - The back garden of West Lake. FAQs were last updated on December 25, 2025.
  • Is pricing at Shangri-La Hangzhou - The back garden of West Lake comparable to 4 star hotels in Hangzhou?

    Hotels in Hangzhou that are rated 4 stars generally cost $71/night, but on average, Shangri-La Hangzhou - The back garden of West Lake is available for 54% less than the average rate in the area. You can usually enjoy a stay at Shangri-La Hangzhou - The back garden of West Lake for $110/night. This is a great deal for HotelsCombined users planning to visit Hangzhou.

  • What is the Shangri-La Hangzhou - The back garden of West Lake phone number?

    The best way to contact Shangri-La Hangzhou - The back garden of West Lake is by calling +86 571 8797 7951.

  • Does Shangri-La Hangzhou - The back garden of West Lake have Wi-Fi available?

    Yes, Shangri-La Hangzhou - The back garden of West Lake has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center at Shangri-La Hangzhou - The back garden of West Lake?

    Shangri-La Hangzhou - The back garden of West Lake does have a gym on-site. The gym area is only open to hotel guests and the hours and rules can change drastically from hotel to hotel. It is recommended that you contact the front desk with questions.

  • What is the check-out time at Shangri-La Hangzhou - The back garden of West Lake?

    The standard check-out time at Shangri-La Hangzhou - The back garden of West Lake is 12:00 PM. Guests can usually check-in from 2:00 PM. Special arrangements may be available if discussed with the front desk.

  • How much does it cost to stay at Shangri-La Hangzhou - The back garden of West Lake, Hangzhou?

    $85 per night is the best price found recently for a room at Shangri-La Hangzhou - The back garden of West Lake, with average deals around $110 per night. Enter your dates in the form above to see current prices.

  • Is there a restaurant at Shangri-La Hangzhou - The back garden of West Lake?

    Yes, food can be ordered from the Shangri-La Hangzhou - The back garden of West Lake restaurant. Opening times may vary. A bar is also available on-site.

  • Does Shangri-La Hangzhou - The back garden of West Lake have a laundry service?

    Yes, there are laundry services usually available at Shangri-La Hangzhou - The back garden of West Lake, Hangzhou. The property also has irons and ironing boards available for guest use.

  • Does Shangri-La Hangzhou - The back garden of West Lake offer accessible rooms?

    Yes, Shangri-La Hangzhou - The back garden of West Lake provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Shangri-La Hangzhou - The back garden of West Lake?

    For the best chance to save money on your Shangri-La Hangzhou - The back garden of West Lake reservation, consider staying in September, when prices are typically at their lowest ($41).

  • In what area of Hangzhou is Shangri-La Hangzhou - The back garden of West Lake located?

    Shangri-La Hangzhou - The back garden of West Lake is located within the City Centre area of Hangzhou. Utilize the map on this page to understand where Shangri-La Hangzhou - The back garden of West Lake is in relation to the rest of Hangzhou.

  • Are there any other Shangri-La hotels in Hangzhou?

    In total, there are 2 locations in Hangzhou. The most popular Shangri-La property in Hangzhou is Midtown Shangri-La Hangzhou.

  • What is the cheapest day to check into Shangri-La Hangzhou - The back garden of West Lake?

    Consider checking into Shangri-La Hangzhou - The back garden of West Lake on Tuesday, when the nightly price is typically at its lowest (average nightly rate of $121).

See more FAQs

Millions of Reviews

Real ratings and reviews from millions of guests, just like yourself. Book your perfect stay with confidence!

Best Hotel Deals

HotelsCombined sources over 3 million hotels and properties and compiles them in one place so you can compare the ideal accommodation.

Free Cancellation

Plans change — we get it. And that’s why you can search and book hotels and accommodations on HotelsCombined from agencies that offer free cancellation