Enjoyable stay in general. Spacious and clean rooms with WiFi working properly. Good selection in the breakfast room. Hotel has its own parking which in my case was included within the room rate. This had to be reminded to the receptionist as she attempted to inform me about additional costs. The weakest point of the hotel is the reception. No customer service at all. Just basic check in with attitude. No drink offered even though it was just right there at the desk. Receptionist was trying to lecture me that next time I wanted to have twin room I should have mark that request when making booking. Check out the same, no questions about our stay if we enjoyed it or not. On the other note very nice staff at the breakfast room and concierge guys who were always helpful with our car, smiley and very welcoming. Hotel situated just right next to Vitosha Boulevard which is main pedestrian zone with all shops and restaurants. The rest of the main Sofia's cultural attractions within walking distance. All in all would recommend this place for a city break.