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Palace Hotel, a Luxury Collection Hotel, San Francisco
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Palace Hotel, a Luxury Collection Hotel, San Francisco Hotel

2 New Montgomery Street 2 New Montgomery Street, San Francisco, CA 94105, United States Show Map | Official Site

Excellent from 890 reviews
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About Palace Hotel, a Luxury Collection Hotel, San Francisco

Palace Hotel a Luxury Collection Hotel San Francisco offers luxury accommodation in San Francisco and is a short walk from Transbay Terminal. It also provides a Jacuzzi, an indoor pool and a sauna.

This deluxe 5-star hotel offers a range of high quality facilities, such as a limousine service. For a quick and effortless arrival and departure experience, guests can take advantage of the express check-in kiosk. Guests can also admire city views from the gym.

Each elegant room at Palace Hotel a Luxury Collection Hotel San Francisco comes with cable/satellite channels and a mini bar, and the bathrooms feature hair dryers and bathrobes. They provide movies-on-demand, a flat-screen TV and a seating area.

During their stay at the hotel, guests can dine at Garden Court and relax with a drink at Pied Piper. Room service is provided 24 hours a day, and a large variety of dining options can also be found nearby.

The hotel is ideally situated for discovering San Francisco with Union Square Plaza, Moscone Center and the San Francisco Museum of Modern Art within walking distance. The Society of California Pioneers and Transamerica Pyramid are a short walk away.

Excellent 8.2
890 guest reviews

Hotel Features


Fitness center, Pay-per-view channels


Pets allowed on request. Charges may apply.


Babysitting/child services (surcharge), A/V equipment rental, Business center, Car rental, Concierge service, Currency exchange on-site, Meeting/Banquet facilities, Airport shuttle (surcharge), Wedding services, Wake-up service, Daily housekeeping, Fax/photocopying, Special diet menus (on request)


Increased accessibility, EV charging station, ATM on-site, Cribs available, Gift shop, Room service, Hot tub, Indoor pool, No smoking, Restaurant, Bar/Lounge, Express check out, Cable or satellite TV, Air-conditioned, 24hr front desk, Safe, Smoke alarms, Hairdryer, Refrigerator, Towels, Elevator, Iron and ironing board, Accessible by elevator, Body soap, Bottle of water, Breakfast in the room, Carpeted, Conditioner, Dining table, Family rooms, Feather pillow, Flat-screen TV, Free toiletries, Heating, Key card access, Newspapers, Private bathroom, Radio, Roll-in shower, Safety deposit box, Seating area, Shampoo, Shared lounge/TV area, Slippers, Sofa, Sofa bed, Solarium, Telephone, Toilet, Toilet paper, Trash cans, TV, Upper floors accessible by elevator, Valet parking, Wardrobe or closet, Packed lunches, Shoeshine, Shops (on site), Bathrobe, Physical distancing in dining areas, Physical distancing rules, Hand sanitizer in guest accommodation and key areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, All plates, cutlery, glasses and other tableware have been sanitized, Food can be delivered to guest accommodation, Guests can opt-out of accommodation cleaning service, Staff follow all safety protocols as directed by local authorities, Frette linens, Minibar


Wi-Fi (surcharge), Internet (surcharge), Wi-Fi available in all areas


From 4:00 PM


Prior to 12:00 PM

Palace Hotel, a Luxury Collection Hotel, San Francisco reviews

Palace Hotel, a Luxury Collection Hotel, San Francisco
from 890 reviews

Rating summary

  • Cleanliness 9.0
  • Comfort 8.9
  • Location 9.2
  • Services 8.7
  • Staff 8.6
  • Value for money 7.5

Recent reviews of Palace Hotel, a Luxury Collection Hotel, San Francisco

  • Christa M. M

    May 2018

    Verified Stay

    Charming Hotel

    I stayed at the Palace Hotel for the last two nights of my four night trip to San Francisco. The Financial District location is excellent, with the Montgomery Street BART/Muni station right on the corner. I reserved the lowest category of room (Superior), which was still a good size, but just overlooked the windows of other rooms. As a historic hotel, the room layout is different than expected. You walk directly into the bedroom area, with a spacious bathroom off to the side. The evening turn-down service was a nice surprise, with chocolates and a bottle of water left on the nightstand. The charming decor was a great blend of old and modern features. Definitely eat breakfast at the Garden Court once during your stay. It is a very impressive room and the buffet has an extensive selection. The indoor pool was quite large and very popular with families. Their fitness center was also well above average. I would definitely return!

  • Aileen L

    Apr 2018

    Verified Stay

    Great Experience With Staff

    I stayed for 3 nights. Arrived conveniently by BART from the airport, the Powell street stop is just outside the hotel. Grand foyer, smooth check-in. My room was in the 6th floor with views of Market Street. I had no noise from the street apart from the occasional emergency vehicle siren. The air conditioning was adjustable for my comfort. The bed and pillows were divinely cushy. The bathroom was well appointed, with luxury toiletries, and a gimmicky toilet seat that was heated and pulsates, nice touch. The water pressure and temperature was perfect. My only complaint is there was no bathrobe. On the day I arrived, I has some bad news that caused me to hibernate under my duvet and cry and feel sorry for myself, and when as an aside I mentioned this to Scott at the Front desk, he did something that brought tears to my eyes. I went out and came back to a bottle of sparkling wine, chocolate dipped strawberries and a handwritten card, thanks Scott for going over and above the call of duty. Jenny at the Concierge was also really kind to me and gave me lots of suggestions of things to do off the beaten track. Breakfast was yummy and the servers were very attentive. Room service was prompt, the club sandwich and fries was very average, but the cheesecake was very moreish. The hotel is perfectly located for experiencing San Francisco. I had a lovely time and would highly recommend the Palace to my friends and family! Keep up the good work!

  • Colby

    Solo travelers

    Mar 2018

    Verified Stay

    Great location. Great staff, great facilities.

    Really nice.