Palace Hotel, a Luxury Collection Hotel, San Francisco

Palace Hotel, a Luxury Collection Hotel, San Francisco


2 New Montgomery Street, San Francisco, CA, United States

ExcellentBased on 614 reviews


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About Palace Hotel, a Luxury Collection Hotel, San Francisco

Situated a short walk from Transbay Terminal, Palace Hotel a Luxury Collection Hotel San Francisco is an ideal base when in San Francisco. It also offers a sauna, a Jacuzzi and an indoor pool.

Good to Know

To Downtown0.6 mi
Nearest airportOakland
Distance to airport11.3 mi


Check-in time4:00 PM
Check-out time12:00 PM
InternetWi-Fi available in all areas
PolicyPets allowed on request. Charges may apply.
Payment & CancellationPolicies vary by room type and provider.
Front desk number+1 415 512 1111

Amenities at Palace Hotel, a Luxury Collection Hotel, San Francisco

Top features

Free airport shuttle
Free Wi-Fi
Pet friendly


  • ATM on-site
  • Entire unit wheelchair accessible
  • Cribs available
  • Feather pillow
  • Fire extinguisher
  • Gift shop
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Shops (on site)
  • Room service
  • Smoke alarms
  • Heating
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Hot tub
  • Indoor pool
  • Key card access
  • CCTV in common areas
  • Kids meals
  • CCTV outside property
  • No smoking
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Hand sanitizer in guest accommodation and key areas
  • Express check-out
  • Parking
  • Hairdryer
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Cable or satellite TV
  • Air-conditioned
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Pants press
  • Food can be delivered to guest accommodation
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Bathrobe
  • Private bathroom
  • 24hr front desk
  • Radio
  • Increased accessibility
  • Roll-in shower
  • Linens
  • Towels
  • Safety deposit box
  • EV charging station
  • Seating area
  • Elevator
  • Minibar
  • Shampoo
  • Iron and ironing board
  • Accessible by elevator
  • Adapted bath
  • Slippers
  • First-aid kit
  • Sofa
  • Sofa bed
  • Allergy-free room
  • Enhanced cleaning
  • Solarium
  • Spa bath
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Telephone
  • Carpeted
  • Refrigerator
  • Toilet
  • Toilet paper
  • Safe
  • Trash cans
  • TV
  • Upper floors accessible by elevator
  • Conditioner
  • Valet parking
  • Desk
  • Dining table
  • Wardrobe or closet


  • Cooking classes
  • Fitness center
  • Pay-per-view channels
  • Massage


  • Business center
  • Car rental
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Currency exchange on-site
  • Grocery deliveries
  • Meeting/Banquet facilities
  • Multi-lingual staff
  • Special diet menus (on request)
  • Contactless check-in/check-out
  • Face masks for guests available
  • 24-hour security
  • Airport shuttle (surcharge)
  • Babysitting/child services (surcharge)
  • Conference rooms
  • Wedding services

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Reviews for Palace Hotel, a Luxury Collection Hotel, San Francisco

Very goodBased on 614 verified guest reviews

Pros +
  • Beautiful ambience and friendly staff! (in 142 reviews)
  • the staff was super friendly and accommodating! (in 140 reviews)
  • Beautiful Hotel with exemplary staff (in 139 reviews)
Cons -
  • The rooms were very cold! (in 63 reviews)
  • The rooms were very cold! (in 62 reviews)
  • Parking cost is way to much (in 32 reviews)

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10.0 Wonderful
Really nice.

Photos of Palace Hotel, a Luxury Collection Hotel, San Francisco

Where is Palace Hotel, a Luxury Collection Hotel, San Francisco

Most Popular Landmarks

Ferry Building0.6 mi
Oracle Park1.0 mi
San Francisco City Hall1.2 mi
Lombard Street1.3 mi
Chase Center1.5 mi
Fisherman's Wharf1.6 mi

Getting Around

San Francisco 425 Mission St0.3 mi
San Francisco Union Square0.4 mi
San Francisco Powell Station0.5 mi
San Francisco Drumm & California0.5 mi
San Francisco Ferry Building0.6 mi
San Francisco Soma0.6 mi

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