Novotel London Excel

Novotel London Excel


7 Western Gateway, London, United Kingdom

ExcellentBased on 2,278 reviews


Cheapest rate

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Fri 8/19
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Thu 8/18
Fri 8/19
Thu 8/18
Fri 8/19
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About Novotel London Excel

Featuring impressive views of London, this relaxed hotel is a short walk from Custom House for Excel DLR Station. It has a fitness centre, as well as a Turkish steam bath, a sauna and 24-hour room ser...

Good to Know

To Downtown

6.4 mi



Nearest airport

London City

Distance to airport

1.2 mi


Check-in time

3:00 PM

Check-out time

12:00 PM


Free Wi-Fi


Pets allowed on request. Charges may apply.

Payment & Cancellation

Policies vary by room type and provider.

Front desk number

+44 207 660 0677

Amenities at Novotel London Excel

Top Features

Free airport shuttle
Free Wi-Fi
Pet friendly


  • ATM on-site
  • Radio
  • Terrace/Patio
  • Increased accessibility
  • Family rooms
  • Linens
  • Towels
  • Safety deposit box
  • Fire extinguisher
  • Laundry facilities
  • Elevator
  • Minibar
  • Flat-screen TV
  • Free toiletries
  • Room service
  • Smoke alarms
  • Heating
  • Shower
  • Iron and ironing board
  • Accessible by elevator
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Process in place to check health of guests
  • Key card access
  • Sofa bed
  • CCTV in common areas
  • Enhanced cleaning
  • No smoking
  • Soundproof rooms
  • Bathtub
  • Restaurant
  • Bar/Lounge
  • Hand sanitizer in guest accommodation and key areas
  • Laptop safe
  • Parking
  • Hairdryer
  • Breakfast in the room
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Tea/coffee maker
  • Cable or satellite TV
  • Telephone
  • Use of cleaning chemicals that are effective against coronavirus
  • Carpeted
  • Air-conditioned
  • Toilet
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Thermometers for guests provided by property
  • Safe
  • Sauna
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Guests can opt-out of accommodation cleaning
  • TV
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Desk
  • Coffee shop
  • Bathrobe
  • Private bathroom
  • Wardrobe or closet
  • 24hr front desk
  • Steam room
  • Storage available
  • Private parking


  • Fitness center


  • Conference rooms
  • Ticket service
  • Babysitting or child care
  • Business center
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Laundry service
  • Meeting/Banquet facilities
  • Multi-lingual staff
  • Contactless check-in/check-out

Hotels Similar to Novotel London Excel

Reviews for Novotel London Excel

GreatBased on 2,278 verified guest reviews

Pros +
  • Great breakfast very helpful staff. (in 296 reviews)
  • Lovely modern room and very clean. (in 272 reviews)
  • The room and location. (in 254 reviews)
Cons -
  • Sofa bed for children v uncomfortable (in 37 reviews)
  • Toilet separate to rest of bathroom (in 25 reviews)
  • Bathroom and toilet being seperate (in 25 reviews)

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Photos of Novotel London Excel

Where is Novotel London Excel

Most Popular Landmarks

The O2 Arena1.0 mi
Wembley Stadium13.4 mi
Tower Bridge4.2 mi
Tower of London4.2 mi
London Bridge4.8 mi
London Eye6.1 mi

Getting Around

London Canning Town0.5 mi
London North Greenwich Bus Terminal0.6 mi
London Canning Town0.8 mi
London North Greenwich1.0 mi
London The O2 Arena1.0 mi
London West Ham1.5 mi

FAQs when booking at Novotel London Excel

Is pricing at Novotel London Excel comparable to 4 star hotels in London?

There is a 24% difference in the average nightly rate of 4 stars hotels in London and the average nightly rate at Novotel London Excel. The rate at Novotel London Excel is just $233/night and is considered a very good deal when staying in London.

How close is Novotel London Excel to the nearest airport, London Heathrow Airport?

There are 20.8 mi between the closest airport, London Heathrow Airport, and Novotel London Excel. The drive to the airport from the hotel should take you 0h 41m with a normal traffic flow. It’s important to take high traffic times into consideration, especially in metropolitan areas.

What is the best way for guests to get from London Heathrow Airport to Novotel London Excel?

For the most freedom while visiting London, consider renting a car for about $32/day and parking it at Novotel London Excel where they offer parking spaces to hotel guests. Rideshare apps and taxis remain a very common solution for Novotel London Excel guests. This is often the most cost-effective method of transportation when visiting London.

Is Novotel London Excel considered pet-friendly?

Novotel London Excel welcomes most household pets.

How close is Novotel London Excel from the London city center?

Novotel London Excel is 0.6 mi away from the center of Custom House, London. Consider visiting Tower Bridge, a popular landmark that can be accessed from Novotel London Excel by various forms of transportation.

What is the Novotel London Excel phone number?

If you have questions or concerns about your stay, call +44 207 660 0677 to talk to a Novotel London Excel front desk representative.

Does Novotel London Excel have Wi-Fi available?

Yes, Novotel London Excel has Wi-Fi available to hotel guests.

Is there a gym or fitness center at Novotel London Excel?

Yes. You should consider staying at Novotel London Excel if having access to a fitness center on-site is important.

What is the check-out time at Novotel London Excel?

12:00 PM is the check-out time at Novotel London Excel. Late check-out may be available, but needs to be agreed with the hotel.

How much does it cost to stay at Novotel London Excel, London?

A good deal at Novotel London Excel right now is between $86 and $233 per night. Prices change based on dates and room type, so enter your requirements in the form above to see the best deals currently available.

Is there a restaurant at Novotel London Excel?

There is an on-site restaurant - contact Novotel London Excel for opening and last order times. If you’re more interested in drinking than eating, there’s a bar on-site too.

Does Novotel London Excel have a laundry service?

Novotel London Excel does have a laundry service. Contact the property for details. Guests can also use ironing facilities.

How far is Novotel London Excel from The O2 Arena?

The O2 Arena in London is 1 mi away from Novotel London Excel.