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Novotel Krakow City West
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Novotel Krakow City West Hotel

Armii Krajowej 11 Armii Krajowej 11, 30-150 Krakow, Malopolskie, Poland Show Map

Excellent from 1,415 reviews
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About Novotel Krakow City West

Situated in Krakow, Novotel Krakow City West offers modern 4-star accommodation, as well as an indoor pool and a sauna. The various amenities this elegant hotel has to offer include 24-hour room service, an express check-in and check-out feature and a playground.

This contemporary hotel offers meeting rooms, a 24-hour reception and massage services. Guests can enjoy a book in the library.

The modern rooms at Novotel Krakow City West feature a private bathroom, heating and a mini bar. All provide a telephone, a bathtub and a radio.

On-site dining options include a restaurant, which is an ideal place to have a meal. In the evening, guests are invited to relax in the comfortable lounge bar.

Novotel Krakow City West is an ideal place to explore Nowa Huta and Main Market Square, as well as everything the local area has to offer. The helpful staff at the tour desk are available to organise tours and activities in Krakow.

Excellent 8.6
1,415 guest reviews

Hotel Features


Fitness center, Casino, Game room, Playground, Massage, Library, Board games/puzzles, Books, DVDs, music for children, Cycling, Evening entertainment, Indoor play area, Karaoke, Kids' club, Kids' outdoor play equipment, Bicycle rental


Pets allowed on request. Charges may apply.


Business center, Concierge service, Laundry service, Meeting/Banquet facilities, Airport shuttle, Wake-up service, Fax/photocopying, Entertainment staff, Special diet menus (on request), Tour desk, Face masks for guests available, 24-hour security, Spa, Daily housekeeping, Babysitting or child care


Increased accessibility, EV charging station, ATM on-site, Gift shop, Laundry facilities, Room service, Smoke alarms, Indoor pool, No smoking, Restaurant, Bar/Lounge, Hairdryer, Air-conditioned, 24hr front desk, Storage available, Terrace/Patio, Linens, Towels, Grill, Elevator, Accessible by elevator, Adapted bath, Allergy-free room, Body soap, Bottle of water, Breakfast in the room, Carpeted, Children's television networks, Clothes rack, Desk, Dining table, Electric kettle, Entire unit wheelchair accessible, Family rooms, Fire extinguisher, Free toiletries, Heated pool, Heating, Key card access, Kids meals, Kid-friendly buffet, Lockers, Newspapers, Private bathroom, Private check-in/check-out, Private parking, Safety deposit box, Shampoo, Shared lounge/TV area, Snack bar, Socket near the bed, Soundproof rooms, Tea/coffee maker, Telephone, Toilet, Toilet paper, Trash cans, TV, Upper floors accessible by elevator, Wardrobe or closet, Window, Wine glasses, Ironing service, Packed lunches, Shoeshine, Shops (on site), Garden, Beach towels, Physical distancing in dining areas, Physical distancing rules, CCTV in common areas, CCTV outside property, Hand sanitizer in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, All plates, cutlery, glasses and other tableware have been sanitized, Staff follow all safety protocols as directed by local authorities, Cable or satellite TV, Safe, Parking (surcharge), Minibar, Picnic area, Express check out, Sauna


Free Wi-Fi, Wi-Fi available in all areas, Free Internet


From 2:00 PM


Prior to 12:00 PM

Novotel Krakow City West reviews

Novotel Krakow City West
from 1,415 reviews

Rating summary

  • Cleanliness 9.0
  • Comfort 8.8
  • Location 7.9
  • Services 8.6
  • Staff 9.1
  • Value for money 8.5

Recent reviews of Novotel Krakow City West

  • Adrian S

    Feb 2018

    Verified Stay

    Great Value Of Money

    The hotel and staff is everything we expected. We had a lovely welcome on arrival by Sebastian, who was very professional and gave us all a beautiful welcome. He was so kind to give my children some small gifts, which made us all smile. The rooms are lovely and practical. The breakfast was very nice and it was a buffet style self service which was perfect for us. We also ate in the restaurant on one evening and the food was very nice. The other night we had some drinks in the bar and was served by a lovely lady who made us feel like she could not do enough for us.